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Location
In office (Pune)
Seniority
Middle · 8+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
MSX International (MSXI) is a global provider of technology-enabled business process outsourcing (BPO) solutions tailored exclusively for the automotive and mobility industries. Headquartered in Detroit, Michigan, the company operates in over 80 countries, helping major vehicle manufacturers and dealership networks optimize sales performance, warranty management, and aftersales operations. By combining deep domain expertise with artificial intelligence and advanced data analytics, MSXI enables mobility brands to improve repair efficiency, lower operational costs, and enhance customer retention.

MSX Company short Overview :

For over 25 years, we have proudly partnered with top automotive OEMs and mobility companies worldwide, offering unwavering support in their pursuit of transforming their retail strategies and managing operations across key areas such as:

  • Dealer Performance Improvement
  • Repair Optimization
  • Consumer Engagement

Position Summary

BMW Logistics Support Services is seeking an experienced and result-oriented RDC (Regional Distribution Center) Operations Manager to oversee end-to-end spare parts logistics operations, supplier coordination, inventory management, transportation activities, and 3PL performance management. The role is responsible for ensuring seamless inbound and outbound logistics operations, maintaining compliance standards, driving operational excellence, and supporting BMW's aftersales supply chain requirements.

The ideal candidate should possess strong expertise in warehouse operations, inventory control, transportation management, vendor management, and supply chain process optimization within the automotive industry.

Key Responsibilities

Inbound Logistics Management

3PL Management & Performance Monitoring

Inventory & Warehouse Operations

Claims Management/Supplier Management

Returns & Special Operations Management

Outbound Logistics & Transportation

Compliance & Audit Management

Reporting & KPI Management

Stakeholder Management

Required Qualifications

  • Bachelor's Degree in Supply Chain Management, Logistics, Operations Management, Engineering, or related field.
  • MBA/Postgraduate qualification in Supply Chain or Operations Management preferred.
  • 8-12 years of experience in logistics, warehouse operations, supply chain management, or automotive distribution operations.
  • Experience managing Third-Party Logistics (3PL) partners is mandatory.
  • Prior experience in the automotive industry is highly preferred.

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.

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