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Salary
$31k – $33k per year
Location
In office (Rome)
Employment
Full-Time
Overview
Company
Impact
Profile match
MSX International (MSXI) is a global provider of technology-enabled business process outsourcing (BPO) solutions tailored exclusively for the automotive and mobility industries. Headquartered in Detroit, Michigan, the company operates in over 80 countries, helping major vehicle manufacturers and dealership networks optimize sales performance, warranty management, and aftersales operations. By combining deep domain expertise with artificial intelligence and advanced data analytics, MSXI enables mobility brands to improve repair efficiency, lower operational costs, and enhance customer retention.

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.

Are you a recent graduate in Engineering?

Are you a recent graduate in Engineering with a passion for the world of mobility and the desire to embark on a path of growth and development in automotive consulting? If you believe you have professional motivation and a strong orientation towards learning and personal and professional growth, MSX has the job for you!

Apply on https://careers.msxi.com

Step by step…. Your journey in MSX:

Step 1:become part of the FamilyMSX:

The first step of insertion into MSX involves one of the following work areas:

  • Support to the network of dealers and authorized workshops of the most important car and motorcycle manufacturers and Trucks.Il your goal will be to solve complex diagnostic and technical problems according to the procedures of the car manufacturer, supporting the technical operators of the network in solving the most complex technical problems;
  • Preparation and delivery of technical training content in order to increase knowledge of the product, general and specific equipment, repair and diagnosis procedures by the repairers' staff of the authorized networks of the most prestigious brands;
  • Review and evaluation of all requests for repair of the vehicle under warranty based on the policies and technical procedures of the Manufacturer, together with the evaluation of warranty claims and verification of the correct management and tracking of individual interventions.

Step 2:The challenge continues: on-site consulting:

After consolidating the knowledge and skills acquired in step 1, you will have the opportunity to deal with Operational Consulting directly in the field. You will work within the Manufacturers' Networks in the territorial area of assignment, actively contributing to the development and growth of our customers' business.

Working environment you will find inMSX:

At MSX you will find a young and international work environment where everyone has the opportunity to experiment and grow, through constant involvement, stimulating goals, continuous training and teamwork.

Paths of professional growth and development :

We are committed to the development of people and look with interest to talented candidates who are willing to embark on a stimulating career path in an international and dynamic work environment. We continuously feed our Talents Pool by recruiting young and brilliant engineering graduates eager to embark on a professional path that can develop and increase knowledge, fostering their growth through involvement in our consulting activities and in personalized training and growth plans.

  • Degree in Engineering (Mechanical, Electronic, Automotive, etc.);
  • Teamwork;
  • Ability to work independently;
  • Excellent communication skills;
  • Results-oriented mindset;
  • Flexibility;
  • Language skills: Italian and English;

Working pattern:

  • 40 hours per week;
  • Monday - Friday;
  • Hybrid (Roma/Milano)
  • High visibility with our customers, premium automotive brands.

What we offer:

  • First of all, we offer continuous growth and training;
  • Remuneration package commensurate with the candidate's professional profile;
  • 22 days of annual leave + public holidays;
  • Insurance Program: Medical and Accident Coverage;
  • CCNL Applicabile: Contratto del Commercio Terziario e Distribuzione Servizi

  • Livello 3

What's in it for you?

When you join our team, you become part of the MSX International family. It’s more than a job - it’s the opportunity to build a career, make a difference, and be part of an exciting industry.

At MSX, our employees are the force behind our success. We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organization who takes pride in our diverse workforce.

Not convinced yet?

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

  • Consumer Engagement
  • Parts, Accessories & Service Performance
  • Actionable Insights
  • Diagnostics & Repair Enhancement
  • Warranty and Repair Efficiency
  • Technical Information
  • Learning Solutions
  • Sales Performance

Building trust since 1931, our proven record of accomplishment means that we now collaborate with almost every car manufacturer on the market. To learn more about MSXI, please visit https://careers.msxi.com.

Our talented employees are helping us to exceed our ambitious growth plans year on year, so if you think you have what it takes to make MSXI the partner of choice, apply now.

If you are interested in this job opportunity, please apply on https://careers.msxi.com/, where you can learn more about us.

Have a look at the information on data processing and make sure you give consent to data processing for the purpose of the recruitment’s process, according to the General Data Protection Regulation 679/2016 (GDPR)

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

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