{"id":3345041,"url":"https://alion.io/job/msx-international-technical-support-engineer","title":"Technical Support Engineer","company":{"id":4221,"name":"MSX International","domain":"msxi.com","url":"https://alion.io/company/msx-international","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":21,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dietzenbach, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":89000,"period":"year","method":"role_country_seniority_unknown","sample_n":71},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T16:26:13Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T21:56:20Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"MSX International ist seit mehr als 30 Jahren zuverlässiger Partner für führende Fahrzeugherstellende, deren Händlernetz und Mobilitätsdienstleistende weltweit. Unser unerschütterliches Engagement gilt der Unterstützung unserer Kunden bei der Transformation ihrer Unternehmen und der effektiven Steuerung ihrer Betriebsabläufe in den Bereichen: Verkaufsperformance, Reparaturoptimierung und Compliance, Teile- und Zubehörvertrieb sowie Kundenbindung.\nMit global aufgestellten Teams, unserer Branchenexpertise und der Kraft der Technologie entwickeln und liefern wir maßgeschneiderte, nachhaltige und innovative Lösungen und Dienstleistungen. So helfen wir unseren Kunden, ihre Prozesse zu optimieren und ihre eigene Kundschaft zu begeistern.\n Jobtitel: Technical Support Engineer (m/w/d)\nStandort: Dietzenbach, Deutschland\nArbeitsstunden: 40 Stunden\nUnbefristet\nUnterstützung des Auftraggebers bei der technischen Entwicklung und Betreuung des Händlernetzes.\nDiagnose komplexer technischer Probleme\nUnterstützung des Händlernetzwerks\nUnterstützung der Techniker bei der Diagnose möglicher Fehlfunktionen im Fahrzeugsystem\nUnterstützung bei der Entwicklung von Lösungen für die gesamte Produktpalette\nSchnittstelle zwischen dem Automobilhersteller und den Händlern\nUmsetzung von technischen Trainings bei Bedarf\nZusätzliche Arbeiten auf Anweisung\nWas wir bieten\nWeiterbildungsmöglichkeiten: Unterstützung bei der beruflichen und persönlichen Weiterentwicklung\nArbeitsumfeld: Ein dynamisches und unterstützendes Arbeitsumfeld\n Work-Life-Balance: Flexible Arbeitszeiten und Home-Office-Möglichkeiten, 31 Urlaubstage (inkl. Weihnachten, Silvester und Rosenmontag)\nZusätzliche Leistungen: Betriebliche Altersvorsorge, Gesundheitsprogramme und Zuschuss zum Urban-Sports-Club\nVermögenswirksame Leistungen: vom ersten Tag an\n Kfz-Ing., -Meister oder -Techniker\nmehrjährige Berufserfahrung als Serviceberater / Serviceleiter oder Werkstattmeister\nUmfassendes Interesse an aktueller und zukünftiger KFZ-Technologie\nFundierte Erfahrung mit Hochspannungssystemen, da sich die Stelle ausschließlich auf Elektrofahrzeuge konzentriert\nÜberzeugende Fähigkeiten in der Fahrzeug- und Systemdiagnose\nfließende Deutschkenntnisse sowie sehr gute Englischkenntnisse, weitere Fremdsprachkenntnisse von Vorteil\n Mit über 5.000 Mitarbeitenden sind wir in mehr als 80 Ländern global vertreten und setzen unsere Expertise in den folgenden Bereichen ein:\nConsumer Engagement\nParts, Accessories & Service Performance\nActionable Insights\nRepair Optimization & Compliance\nLearning Solutions\nDistribution & Sales Performance\nUnser nachgewiesener Erfolg hat dazu geführt, dass wir nun mit fast jedem Automobilherstellenden auf dem Markt zusammenarbeiten.\nDie MSXI Purpose\nTo empower Movers and Makers to thrive in our ever-changing world.\nDie MSXI Mission\nTo harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.\nMSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. 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