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Technical Trainer - Surat

MSX International • English • Manufacturing • Professional Services • 6-month contract • 4 days ago
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Salary
≈ $11k – $25k per year (Estimated)
Location
In office (Surat)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 9, 2026. MSX International scores B on the Alion truth index.

Overview
Company
Impact
Profile match

MSX International

MSX International (MSXI) is a global provider of technology-enabled business process outsourcing (BPO) solutions tailored exclusively for the automotive and mobility industries. Headquartered in Detroit, Michigan, the company operates in over 80 countries, helping major vehicle manufacturers and dealership networks optimize sales performance, warranty management, and aftersales operations. By combining deep domain expertise with artificial intelligence and advanced data analytics, MSXI enables mobility brands to improve repair efficiency, lower operational costs, and enhance customer retention.
msxi.com • HQ: Detroit, United States • Management Consulting • Corporate Trainings • Business Process Outsourcing (BPO) • 1001-5000 employees • Est. 1997
Tech stack of MSX International

At MSX International, we’ve been partnering with leading automotive companies for over 25 years, helping them enhance their retail strategies and streamline operations. Our expertise in areas like dealer performance, repair optimization, and consumer engagement positions us as a trusted partner in the evolving mobility industry.

MSX International | Automotive & Mobility Business Solutions

  • On-site delivery and training: Technical, Final Inspectors, New Dealers
  • Process Review & Action planning with dealership
  • Repair Process Implementation
  • Manpower tracking at dealership (Monthly)
  • GLMS penetration at dealership; Online certifications as applicable
  • Skill Matrix Assessment & Training need identification
  • Recruitment Assessment
  • New Dealer Manpower Training
  • Regional Meeting for gap areas & action planning
  • Automotive exposure is mandatory
  • Manpower Retention, Attrition evaluation, other key actions related to skill enhancement (skill contests etc.)
  • Educational Qualification - Min Diploma/Engineering Degree (Mech/Ele/Auto)
  • Minimum 5 years of relevant experience in the same field (age<35y>
  • Previously held role as Trainer/Retainer in Auto dealership; Mechatronic s certification added advantage.
  • Good hands-on & Technical/repair skills as per job role defined.
  • Ability to conduct Training & its related tasks independently.
  • Reporting to the Agency Project Manager Lead & HO SPOC
  • Skills: Should possess excellent verbal & written communication, Advanced MS Office application skills
  • Should have Interpersonal & Task Management skills along with clear understanding of adherence to Business SOPs, Knowledge of F1/CS studies etc.
  • Language ability - excellent understanding of English, Hindi & Regional (read/write &
  • speak)

This is a 6-month contractual position. Depending on your performance, it may be extended or converted into a permanent role.

MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.

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