{"id":2571497,"url":"https://alion.io/job/msx-international-technical-writer","title":"Technical Writer","company":{"id":4221,"name":"MSX International","domain":"msxi.com","url":"https://alion.io/company/msx-international","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":20,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Irvine, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":34,"max":38,"currency":"USD","period":"hour","gross":null,"usd_annual":76000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-14T20:06:38Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-15T14:12:35Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement. With our global teams, industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.\n We are seeking an experienced Technical Writer to develop, maintain, and improve technical documentation for automotive products, services, processes, and systems. The ideal candidate will have a strong background in the automotive industry and the ability to translate complex technical information into clear, concise, and user-friendly documentation for a variety of audiences, including technicians, dealerships, field personnel, and customers.\nDealership experience is highly preferred, as this role will work closely with service operations, repair procedures, warranty processes, and technician-facing documentation.\nKey Responsibilities\nAs a Technical Writer, you will:\nCreate, edit, and maintain automotive technical documentation and Technical Service Bulletins (TSBs).\nCollaborate with engineers and subject matter experts to transform complex technical information into clear, concise, and easy-to-understand documentation.\nManage the complete TSB lifecycle, from initial draft through review, approval, publication, and dealer distribution.\nReview and analyze documentation to ensure compliance with content, style, formatting, and quality standards.\nUpdate and revise TSBs as needed, incorporating graphics, images, charts, and other visual aids to improve comprehension.\nConduct validation reviews and usability testing to verify the accuracy and effectiveness of technical procedures.\nMaintain and audit historical TSB records, identifying opportunities to generate new Hyundai and Genesis service bulletins when applicable.\nContinuously improve documentation processes and standards to support engineering teams and dealership service operations.\n Required\nHigh school diploma or equivalent.\nProven experience in a technical writing, documentation, or related role.\nExcellent written, verbal, and interpersonal communication skills.\nStrong attention to detail and commitment to accuracy.\nStrong analytical, research, and problem-solving skills.\nAbility to write clear procedural and explanatory content for diverse audiences.\nExcellent organizational skills with the ability to manage multiple projects and priorities simultaneously.\nProficiency with Microsoft Word, Excel, PowerPoint, and Adobe applications.\nPreferred\nBachelor's degree in Technical Communication, Engineering, Automotive Technology, English, or a related field.\nAutomotive industry experience or strong technical automotive knowledge.\nExperience developing service documentation, repair procedures, or technical publications.\nFamiliarity with automotive service operations, dealership environments, or OEM documentation standards.\nWhy Join Us?\nWork with cutting-edge automotive technology and industry-leading brands.\nCollaborate with engineering and service professionals across the organization.\nPlay a critical role in improving repair quality and dealership service effectiveness.\nContribute to the development of technical content used by technicians nationwide.\n MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.","description_format":"text","description_chars":3944,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Corporate Trainings","Business Process Outsourcing (BPO)","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-10-14T23:03:23Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":76000,"is_top_pay":false},"html_url":"https://alion.io/job/msx-international-technical-writer","json_url":"https://alion.io/job/msx-international-technical-writer.json","meta":{"generated_at":"2026-10-15T15:07:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23118,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4221},"rest":"https://alion.io/mcp/rest/get_company?id=4221"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmsx-international-technical-writer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmsx-international-technical-writer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmsx-international-technical-writer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/msx-international-technical-writer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmsx-international-technical-writer"}]}