{"id":3541209,"url":"https://alion.io/job/mt-bank-lead-atm-systems-engineer","title":"Lead ATM Systems Engineer","company":{"id":4312,"name":"M&T Bank","domain":"mtb.com","url":"https://alion.io/company/mtb","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":72,"ghost_share":0,"stale_share":0.653,"repost_share":0.014,"time_to_fill_p50_days":35,"computed_at":"2026-11-09T06:03:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":116400,"max":194000,"currency":"USD","period":"year","gross":null,"usd_annual":194000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-30T19:20:11Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-09T17:09:31Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Candidates must be able to work on-site in Buffalo, NY, for one week per month as part of the role’s regular work arrangement. Advanced round interviews will be conducted in person.\nOverview\nJoin a highly visible engineering team responsible for the technology that powers M&T Bank's ATM and TCR ecosystem, supporting millions of customer transactions annually. As a Technical Engineer IV supporting ATM and TCR technologies, you will serve as a technical specialist and senior engineering resource across the platforms, applications, and infrastructure that enable critical customer-facing banking services.\nThis role works at the intersection of systems engineering, automation, application deployment, infrastructure design, platform support, and customer experience. You will be responsible for designing, implementing, maintaining, and enhancing vendor-provided ATM and TCR software platforms and related technologies, while providing technical direction for complex initiatives and helping establish engineering standards and best practices across the environment.\nWhile this is not a traditional software engineering role focused on building applications from scratch, the position requires advanced technical expertise and the ability to evaluate complex systems, develop automation solutions, lead technical troubleshooting, influence platform design, and translate business and functional requirements into reliable technology solutions.\nOne of the most unique aspects of this role is the ability to see the direct impact of your work. Whether leading a platform upgrade, deploying new ATM functionality, improving a customer-facing experience, strengthening platform stability and security, or introducing automation across the environment, your contributions will directly influence a technology channel used by customers every day.\nThis is an excellent opportunity for highly experienced systems engineers, technical engineers, infrastructure engineers, platform engineers, and systems administrators who enjoy solving complex technical challenges, providing technical leadership, working with modern automation technologies, and developing deep expertise in a highly specialized area of financial services technology.\nPrimary Responsibilities\nWork closely with Technology management, senior engineers, support teams, business partners, and vendors to design, develop, implement, and manage technical solutions that meet current and future needs of the organization.\nServe as a technical specialist for ATM/TCR platforms and related technologies, providing technical direction and expertise for complex engineering initiatives, platform enhancements, upgrades, and production issues.\nLead and contribute to infrastructure architecture and design, research and development of new or expanded systems, creation of technology standards and policies, analysis of user requirements and operational constraints, system integration testing, and user acceptance testing.\nIndependently evaluate complex business and technical requirements and translate them into scalable, reliable, secure, and supportable technology solutions.\nRegularly and independently interact with business partners of varying associate and management levels to ensure clarity of problems and opportunities, elicit business requirements, and recommend appropriate technical solutions.\nLead and coordinate technical interactions with ATM/TCR technology vendors and vendor resources, including evaluation of proposed solutions, troubleshooting, upgrades, enhancements, and implementation activities.\nDesign, deploy, install, configure, maintain, and support vendor-provided ATM/TCR applications and associated enterprise technology platforms.\nProvide technical leadership for software deployments, vulnerability remediation, patch management, platform upgrades, lifecycle activities, and initiatives designed to improve operational stability and resilience.\nDesign, develop, and enhance automation solutions supporting software installation, deployment, configuration, monitoring, maintenance, and operational processes.\nLead troubleshooting and root-cause analysis of complex infrastructure, application, integration, and platform issues across multiple interconnected systems, and recommend long-term remediation strategies.\nIdentify opportunities to improve the reliability, scalability, security, maintainability, and customer experience of ATM/TCR technology platforms.\nEvaluate new technologies, vendor capabilities, platform enhancements, and engineering approaches and provide recommendations based on technical and business requirements.\nDevelop and maintain technical architecture, engineering, implementation, support, and operational documentation.\nEstablish, follow, and promote engineering standards, industry best practices, technical procedures, and repeatable processes across supported technologies.\nMentor and coach less experienced engineers, technicians, and integrators. Review technical documentation, designs, proposals, implementations, and changes proposed by less experienced staff.\nMaintain advanced knowledge of Bank applications, systems, development environments, and infrastructure technologies, as well as detailed expertise in vendor technologies and services used by the Bank.\nCollaborate across infrastructure, application, security, network, operations, business, and vendor teams to successfully deliver complex technology initiatives.\nSeek to expand knowledge and understanding of Financial Services trends, practices, technologies, and emerging capabilities on a continuous basis.\nUnderstand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.\nPromote an environment that supports belonging and reflects the M&T Bank brand.\nMaintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.\nComplete other related duties as assigned.\nEducation and Experience Required\nCombined minimum of 8 years’ higher education and/or work experience in systems design, management and/or architecture.\nStrong understanding of the system development and infrastructure lifecycle and architecture, vendor best practices, IT Service Management, and systems design.\nExperience in Technical Engineering, Infrastructure Engineering, Systems Engineering, Platform Engineering, or Systems Administration environments.\nExperience supporting, configuring, deploying, and maintaining complex enterprise software applications and technology platforms.\nPowerShell or Batch scripting experience.\nExperience with software deployment, release management, platform upgrades, and lifecycle management processes.\nExperience with vulnerability remediation, patch management, and operational support.\nAdvanced experience troubleshooting complex infrastructure, application, integration, and platform issues.\nExperience analyzing system requirements and contributing to the design and implementation of technical solutions.\nStrong experience working with Windows-based enterprise environments.\nStrong analytical, technical, problem-solving, and troubleshooting skills.\nAbility to work independently on complex technical initiatives with minimal supervision.\nAbility to effectively collaborate with and influence technology, business, management, and vendor stakeholders.\nStrong verbal and written communication skills.\nEducation and Experience Preferred\nBachelor's Degree in Computer Science, Computer Engineering, Information Systems, or related field.\nMinimum of 8 years’ professional experience in a technical engineering position involving infrastructure design technologies, data management and interchange, system design and/or development for complex applications.\nExperience serving as a technical specialist or senior engineering resource for complex enterprise technology platforms.\nExperience supporting vendor-provided applications and enterprise technology platforms.\nExperience in financial services or another highly regulated industry.\nATM or TCR platform, ATM or TCR software, or self-service banking technology experience.\nExperience supporting technologies from vendors such as Diebold, NCR/Atleos, Hyosung, or similar ATM technology providers.\nAdvanced experience with application deployment automation and scripting.\nExperience designing or improving automation used for software deployment, configuration, monitoring, or platform maintenance.\nStrong knowledge of enterprise networking concepts and infrastructure technologies.\nExperience with Group Policy and endpoint management technologies.\nWorking knowledge of HTML and CSS.\nExperience supporting highly available, customer-facing technology platforms.\nExperience leading technical troubleshooting and root-cause analysis across integrated systems.\nExperience evaluating technical solutions, vendor capabilities, platform enhancements, or infrastructure changes and providing technical recommendations.\nExperience developing technical standards, engineering documentation, or architecture and design documentation.\nExperience providing technical guidance or mentorship to engineers and other technical resources.\nAdditional Preferred Competencies\nAbility to translate complex business and functional requirements into structured, high-quality technical solutions using industry-standard approaches.\nAdvanced technical engineering skills.\nAdvanced analytical, troubleshooting, and problem-solving skills.\nVerifiable advanced knowledge and expertise in relevant industry and/or vendor technologies.\nAbility to assess complex technical environments, identify dependencies and risks, and recommend appropriate solutions.\nAbility to solicit, gather, document, and analyze complex system specifications and requirements.\nAbility to independently lead technical work while collaborating effectively within a broader engineering team.\nAbility to use effective facilitation skills and techniques to elicit and review requirements from diverse stakeholder groups.\nStrong understanding of how applications, infrastructure, networks, security controls, vendor technologies, and operational processes interact within an enterprise environment.\nAbility to provide technical direction and influence decisions without direct authority.\nAbility to review technical designs, documentation, changes, and implementation approaches and provide constructive guidance.\nStrong knowledge of server/client and virtual technologies.\nProcess-oriented and logical approach to solving technical problems.\nStrong technical communication and documentation skills.\nAdaptable and capable of quickly learning new technologies in a fast-paced environment.\nM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $116,400.00 - $194,000.00 (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. The range listed above corresponds to our national pay range for this role. The specific pay range applicable to you may vary based on your location. 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