Manager, Mortgage Reporting & Analytics

OVERVIEW:

Manages the work of multiple visualization teams as they develop dashboards/reports. Partners with senior leadership to provide visualizations that enable the business to make data informed decisions. Leads enterprise culture of continuous improvement for visualizations. Provides direct leadership of Data Visualization team Leads.

POSITION RESPONSIBILITIES:

• Lead the effort to enable data informed decisions by gathering visualization requirements from business line senior management and assigning to data visualization teams.
• Develop best practices for data visualizations, publishing Business Intelligence (BI) dashboards/reports, training organization on tool usage and providing advice and oversight to Data Visualization Leads as they implement.
• Encourage continuous improvement culture for visualizations by facilitating ongoing senior leadership feedback loops.
• Ensure Data Visualization Leads are implementing a consistent quality assurance process for the creation of accurate data models and visualization within BI Tools and serve as a point of escalation to approve and/or provide guidance on process exceptions.
• Ensure templates, standards and themes developed by data visualization teams are intuitive to navigate and understand by business users regardless of their data literacy.
• Ensure data visualization teams provide actionable insights to the lines of business.
• Ensure consistent access to ad-hoc analysis and self-service BI tools across the enterprise.
• Exercise usual authority of a manager concerning staffing, performance appraisals, promotions, salary recommendations, performance management and terminations.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
• Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Design, implement, maintain and enhance internal controls to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management.
• Promote an environment that supports belonging and reflects the M&T Bank brand.
• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
• Complete other related duties as assigned.

NATURE AND SCOPE:

MANAGERIAL/SUPERVISORY RESPONSIBILITY:

Number of direct reports: 5-8.

MINIMUM QUALIFICATIONS REQUIRED:

• Bachelor’s degree and a minimum of 9 years related experience, or in lieu of a degree, a combined minimum of 13 years higher education and/ or work experience, including a minimum of 9 years related experience

• Minimum of 3 years managerial, supervisory and/or work leadership experience
• Tactical experience with a minimum of one data visualization tool
• Experience designing and developing advanced dashboards/reports and data visualizations
• Expert knowledge of data visualization approaches
• Experience incorporating data storytelling into visualizations
• Experience using Structured Query Language (SQL) to analyze, extract, and transform data

IDEAL QUALIFICATIONS PREFERRED:

• Tactical experience with multiple data visualization tools
• Experience driving business value through data visualizations
• Knowledge of data management concepts and terminology
• Certification in data storytelling and/or data visualization tools

PHYSICAL REQUIREMENTS:

Location