{"id":2511051,"url":"https://alion.io/job/mt-bank-senior-branch-manager","title":"Senior Branch Manager","company":{"id":4312,"name":"M&T Bank","domain":"mtb.com","url":"https://alion.io/company/mtb","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":69,"ghost_share":0,"stale_share":0.609,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":9,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-20T01:30:39Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Overview:\nManages all activities of a branch. Responsible for the overall success of the branch operating model, including customer and employee experience, digital engagement, transactions/operations, servicing, sales and prudent risk management. Has personal production responsibility. Consistently meets with business partners to review customer deals.\nPrimary Responsibilities:\nResponsible for overall success of the branch operating model including customer and employee experience, digital engagement, transactions/operations, servicing, and sales.\nIdentify Retail and Business Banking customers' needs and leverage our sales process and tools/resources in order to provide them with personalized short and long-term solutions. \nIndependently source and process Business Banking loan requests up to $250,000. Proactively bundle products and services as appropriate\nEnsure compliance with all regulatory, operational, security, and control requirements. Maintain a strong risk and control environment that protects customer and bank assets. Monitor branch operations to ensure adherence to policies, procedures, and audit requirements. Foster accountability for operational excellence and sound risk management practices\nEnsure employees are equipped to identify, escalate, and respond to emerging fraud trends, scams, and financial crimes. Partner with customers to educate them on evolving fraud risks, including digital scams, impersonation fraud, account takeover, elder financial exploitation, and other sophisticated fraud schemes. Support customers impacted by fraud by helping them understand available resources and guiding them through recovery and resolution processes\nPromote fraud-prevention tools, account monitoring services, digital security features, and best practices that help customers protect their financial well-being\nColleague First- Lead, coach, and develop branch employees and peers to achieve individual and branch performance goals as well as success for the Region, Market, and Bank. Create a high-performing, customer-focused culture that promotes engagement, accountability, and continuous development. Recruit, hire, onboard, and retain top talent. Conduct performance management activities, provide ongoing feedback, and support career growth opportunities while reinforcing and aligning brand standards and Bank priorities. Adhere to M&T Bank’s Leadership Competencies and in addition supports and models these competencies to the branch, region and market\nCustomer First- Ownership of proactive prospecting and follow-up of customers, retention and year-over-year growth of consumer and business households through exceptional customer experience; deepening customer engagement while following all policies and procedures while limiting risk to all customers and to the bank. Engages with team members/business partners when appropriate.\nCommunity First- Serve as the face of the bank within the local community by attending community events, networking opportunities, and philanthropic initiatives. Build meaningful partnerships and strengthen the bank’s reputation with local businesses, nonprofit organizations, schools, and community groups by identifying opportunities for community engagement and serving as a trusted community advocate and financial resource.\nDevelops talent for positions across the organization.\nLeverages local opportunities through ongoing and proactive community involvement and leadership.\nUnderstand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.\nPromote an environment that supports a culture of belonging and reflects the M&T Bank brand.\nMaintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.\nResponsible for meeting and maintaining registration requirements under the Federal SAFE Act.\nComplete other related duties as assigned.\nScope of Responsibilities:\nThis position reports to a Retail Regional Manager and leads the branch team to achieve annual sales and profitability goals, and leads team in the overall operations of the branch. Senior Branch Managers have the responsibility to establish and maintain federal registration requirements outlined in the SAFE Act. Senior Branch Managers must stay current on operational, product, and system changes/enhancements, as well as demonstrate good risk management decisions.\nIncreased responsibilities for growth of business banking and retail households in a branch with complex or unique needs, or larger book of customers, etc. \nHeightened responsibilities that will impact your branch, region, and market: Additional responsibilities to consider- regional back-up, assist senior leadership in region/market/bank wide efforts/projects, mentoring other team members within the market, management of the development/float pool, coverage of other branches and bank-initiated development programs. \nActively coach, develop, and mentor a larger FTE count (average 6 - 14)\nManage and oversee a larger Domiciled Customer base (more than 2,500), Weekly Transactions (more than 1,100), and Weekly Servicing Interactions (more than 400)\nSupervisory/ Managerial Responsibilities:\nManages a larger or more complex branch team\nEducation and Experience Required:\nBachelor’s degree and minimum of 5 years of relevant experience or in lieu of a degree, a combined minimum of 9 years’ higher education and/or work experience, including a minimum of 9 years’ relevant experience.\n3 years of sales experience\n2 years of managerial experience, including at least one year of bank branch management experience\nStrong communication and interpersonal skills\nDemonstrated organization, time management, and prioritization skills\nEducation and Experience Preferred:\nDemonstrated sales/business development experience and success. Has fundamental understanding of profitability.\nExcellent communication and interpersonal skills.\nProven ability to demonstrate and coach exceptional customer service.\nAbility to communicate and function professionally with all levels of personnel and business partners across the organization.\nStrong financial services product knowledge preferred.\nStrong organization, time management, and prioritization skills.\nM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $89,600.00 - $149,300.00 (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation. Location\nSouth Burlington, Vermont, United States of America","description_format":"text","description_chars":6762,"description_truncated":false,"requirements":{"experience_years_min":9,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-10-14T08:56:42Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 67 · green card filings: 29","filings_12m":67,"filings_prev_12m":118,"green_card_filings_12m":29,"median_offered_wage_usd":132031,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":7,"expected_fill_days":36,"reasons":["conf:4","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/mt-bank-senior-branch-manager","json_url":"https://alion.io/job/mt-bank-senior-branch-manager.json","meta":{"generated_at":"2026-10-20T07:46:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8241,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4312},"rest":"https://alion.io/mcp/rest/get_company?id=4312"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmt-bank-senior-branch-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmt-bank-senior-branch-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmt-bank-senior-branch-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mt-bank-senior-branch-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmt-bank-senior-branch-manager"}]}