{"id":4216112,"url":"https://alion.io/job/mt-bank-site-reliability-engineer-devops-azure","title":"Site Reliability Engineer – DevOps, Azure","company":{"id":4312,"name":"M&T Bank","domain":"mtb.com","url":"https://alion.io/company/mtb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":71,"ghost_share":0,"stale_share":0.606,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":116400,"max":194000,"currency":"USD","period":"year","gross":null,"usd_annual":194000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"GitLab","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"GitLab CI","optional":true},{"name":"Rest API","optional":true},{"name":"ServiceNow","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T02:46:26Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"This role is four days onsite, with the flexibility to work from home one day per week M&T Work Model - 4 Days In-Office | 1 Day Work From Home\nThe Bank sponsors individuals for TN and H-1B transfers on a case by case basis. Please note that this position is not open to anyone on an F-1 student visa including those eligible for CPT/OPT or the Stem OPT extension.\nPosition Overview\nThe Site Reliability Engineer /Technical Engineer IV will support and enhance critical Retail and Branch Technology platforms while helping advance the organization's engineering maturity through automation, reliability engineering, operational analytics, and continuous improvement initiatives.\nThis role combines operational support responsibilities with engineering-focused work, including automation development, environment management, testing, deployment support, incident reduction, monitoring, and resiliency improvements. The engineer will work with Retail Technology, Infrastructure, Engineering, Risk, Operations, and Support teams to ensure a reliable and efficient banker experience across branch technology platforms.\nThe ideal candidate possesses strong technical troubleshooting skills, experience supporting production systems, and a passion for automation, reliability, and continuous improvement.\nPrimary Responsibilities\nOperational Support & Production Stability\nProvide technical support for branch technology platforms including Account Opening (PACE), Servicing (DASH, AKM), Teller (mTell), and related Retail applications.\nTroubleshoot application, infrastructure, and operational issues affecting branch and back-office users.\nCoordinate resolution efforts with application support, infrastructure, networking, endpoint engineering, and other technology teams.\nSupport branch lifecycle activities, including openings, consolidations, closures, and system configuration updates.\nCreate, maintain, and recertify knowledge articles and operational documentation.\nParticipate in incident, problem, and change management processes.\nSite Reliability Engineering (SRE)\nImprove application reliability, resiliency, and operational readiness through proactive engineering practices.\nImplement and maintain monitoring, alerting, dashboards, and operational health metrics.\nParticipate in root cause analysis and post-incident reviews.\nIdentify recurring operational issues, develop long-term strategies to remediate them, and coordinate their implementation in partnership with multiple teams.\nAssist with production readiness reviews, failover testing, disaster recovery validation, and resiliency exercises.\nDevelop operational runbooks and reliability standards.\nAutomation & Engineering\nDesign and develop automation solutions.\nBuild and maintain automated testing solutions for Retail applications and BTFR-managed processes.\nSupport deployment automation and packaging improvements.\nDevelop data collection and reporting capabilities that improve operational visibility.\nLeverage AI and modern engineering tooling to reduce manual effort and improve support processes.\nSupport cloud-based solutions and modernization initiatives where applicable.\nCollaboration & Continuous Improvement\nPartner with Product Owners, Engineers, Business Analysts, Architects, and Operations teams to improve platform stability and efficiency.\nTranslate business and operational requirements into technical solutions.\nContribute to engineering standards, documentation, and reusable solutions.\nMentor peers and share technical knowledge with team members.\nPromote best practices related to reliability, observability, automation, and operational excellence.\nEducation & Experience Required\nCombined minimum of 8 years’ higher education and/or work experience in systems design, management and/or architecture with a strong understanding of the system development and infrastructure lifecycle and architecture, vendor best practices, IT Service Management, and systems design.\n3+ years of experience supporting enterprise applications, infrastructure, or technology platforms.\nExperience in Site Reliability Engineering (SRE), DevOps, Platform Engineering, or Production Engineering.\nExperience with Azure cloud services.\nExperience with GitLab, CI/CD pipelines, and automated deployment practices.\nExperience troubleshooting production incidents and coordinating resolution activities.\nExperience with scripting or automation using PowerShell, Python, or similar technologies.\nExperience working with APIs and system integrations.\nKnowledge of SDLC, ITIL, incident management, problem management, and change management practices.\nExperience using AI-enabled engineering and operational tools.\nExperience working with Windows server environments, application support, or enterprise technology platforms.\nStrong verbal and written communication skills.\nAbility to work independently and collaboratively across multiple teams.\nPreferred Qualifications\nExperience implementing monitoring and observability solutions.\nExperience with ServiceNow.\nExperience with automation testing frameworks.\nExperience supporting financial services or highly regulated environments.\nFamiliarity with Retail Banking and Branch Technology platforms.\nDesired Technical Skills\nAutomation and Scripting\nREST APIs\nAzure\nGitLab\nCI/CD\nServiceNow\nSQL\nMonitoring & Alerting Platforms\nWindows Administration\nIncident Management\nProblem Management\nChange Management\nObservability\nReliability Engineering\nAutomation Development\nWe support our team members with generous benefits.\nCompetitive compensation \nHealth, welfare, and retirement benefits \n401(k) match at 5% \nWork-life balance and flexible work arrangements \nBanking Officers start with 25 days PTO plus 12 paid holidays \n40 hours paid volunteer hours per year \nMuch more. For details, see: M&T Benefits Overview \nM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $116,400.00 - $194,000.00 Annual (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location\nBuffalo, New York, United States of America","description_format":"text","description_chars":6166,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-11-13T02:46:26Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 67 · green card filings: 29","filings_12m":67,"filings_prev_12m":118,"green_card_filings_12m":29,"median_offered_wage_usd":132031,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":47}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":35,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-13T04:20:02Z"},"pay":{"stated_usd_annual":194000,"is_top_pay":true},"html_url":"https://alion.io/job/mt-bank-site-reliability-engineer-devops-azure","json_url":"https://alion.io/job/mt-bank-site-reliability-engineer-devops-azure.json","meta":{"generated_at":"2026-11-13T04:20:02Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9177,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4312},"rest":"https://alion.io/mcp/rest/get_company?id=4312"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmt-bank-site-reliability-engineer-devops-azure"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmt-bank-site-reliability-engineer-devops-azure"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmt-bank-site-reliability-engineer-devops-azure"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mt-bank-site-reliability-engineer-devops-azure\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmt-bank-site-reliability-engineer-devops-azure"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4216112}},{"tool":"search_jobs","arguments":{"company":"mtb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4216112},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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