{"id":4332625,"url":"https://alion.io/job/mt-bank-teller-4","title":"Teller","company":{"id":4312,"name":"M&T Bank","domain":"mtb.com","url":"https://alion.io/company/mtb","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":73,"ghost_share":0,"stale_share":0.589,"repost_share":0.014,"time_to_fill_p50_days":36,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lemoyne, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":26,"currency":"USD","period":"hour","gross":null,"usd_annual":52000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-15T08:31:39Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Overview:\nSpecializes in our branch customer experience through digital engagement, lobby management, transactional processing and retail servicing interactions. Processes a variety of financial transactions in an accurate and efficient manner.\nPrimary Responsibilities:\nAdhere to the established customer service standards and provide a differentiated experience by understanding customer needs and delivering solutions in moments that matter most to them.\nEducate our customers through shoulder-to-shoulder digital demonstrations; identify self-service opportunities that meet the customer’s identified needs.\nActively engage in lobby management, meeting and greeting customers and proactively inquiring and taking ownership to address the customer’s immediate need.\nAccurately balance and process customer transactions efficiently following Bank Policy.\nTake ownership of escalated account services issues until resolution; complete and accurately log all customer complaints in the appropriate system.\nTransition identified sales opportunity and provide introduction to appropriate banking partner. \nComplete branch-related operational activities as appropriate (e.g cash ordering, vault, ATM, and wire transfer activities).\nProcess customer/account maintenance accurately.\nComplete Consumer AML (Anti-Money Laundering)/BSA (Bank Secrecy Act)/ KYC (Know Your Customer related activities.\nAdhere to applicable compliance/operational risk controls in accordance with Company or regulatory standards and policies.\nPromote an environment that supports belonging and reflects the M&T Bank brand.\nMaintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.\nComplete other related duties as assigned.\nScope of Responsibilities:\nThe position is responsible for providing exceptional service to branch customers and resolving routine customer problems in a timely manner. It is important for the jobholder to exemplify empathy, customer centricity, flexibility and adaptability, digital fluency, entrepreneurial spirit and critical thinking in support of the Company’s culture and brand. The position is responsible for interacting with appropriate areas within the Bank to ensure branch-related operational issues are resolved efficiently and accurately. It is important for the position to stay current on operational changes and demonstrate good risk management decisions to assist the branch in managing preventable losses and reducing fraudulent activity.\nManagerial/Supervisory Responsibilities:\nNot Applicable\nEducation and Experience Required:\nHigh school diploma or equivalent (GED) and minimum of 6 months customer service experience, including data entry and/or cash handling experience\nProven verbal communication skills\nProven interpersonal skills\nProven ability to demonstrated exceptional customer service\nWell-organized\nProven time management skills\nProven prioritization skills\nProficient with internet user-level technology\nEducation and Experience Preferred:\nBilingual based on branch needs\nPhysical Requirements:\nAbility to stand for long periods of time\nProlonged use of hands and fingers\nAbility to lift light to heavy objects weighing 5lbs - 30 lbs.\nAbility to read fine print\nAbility to interact with customers in an open face to face work environment\nM&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $18.00 - $26.21 Hourly (USD). The successful candidate’s particular combination of knowledge, skills, and experience will inform their specific compensation.Location\nLemoyne, Pennsylvania, United States of America","description_format":"text","description_chars":3727,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commercial & Retail Banks","Wealth Management & Financial Advisors"],"lifecycle":[{"event":"open","at":"2026-11-15T08:31:39Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 67 · green card filings: 29","filings_12m":67,"filings_prev_12m":118,"green_card_filings_12m":29,"median_offered_wage_usd":132031,"route":null,"cap_exempt":false,"checked_at":"2026-11-15T09:21:55+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":5,"expected_fill_days":36,"reasons":["seen:5","stale_co","win:early","comp:brand"],"computed_at":"2026-11-15T07:52:55Z"},"pay":{"stated_usd_annual":52000,"is_top_pay":false},"html_url":"https://alion.io/job/mt-bank-teller-4","json_url":"https://alion.io/job/mt-bank-teller-4.json","meta":{"generated_at":"2026-11-15T09:40:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":519,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4312},"rest":"https://alion.io/mcp/rest/get_company?id=4312"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmt-bank-teller-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmt-bank-teller-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmt-bank-teller-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mt-bank-teller-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmt-bank-teller-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4332625}},{"tool":"search_jobs","arguments":{"company":"mtb.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4332625},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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