{"id":2242162,"url":"https://alion.io/job/mt-inside-sales-support-specialist","title":"Inside Sales Support Specialist","company":{"id":2690481,"name":"Mettler Toledo","domain":"mt.com","url":"https://alion.io/company/mt-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":{"grade":"A","score":100,"open_postings":335,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-11T01:05:49Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-14T09:18:18Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Our Opening and Your Responsibilities\nKey Responsibilities\nPartner with Field Sales Representatives (FSRs) to support sales activities, account penetration and customer growth. \nManage inbound and outbound customer calls, understand customer requirements and follow up on sales opportunities. \nPrepare and coordinate customer quotations, proposals, sales documents and follow-up communications. Review customer/user requirements and support technical order reviews and quotation activities. \nSchedule and confirm customer appointments for Field Sales Representatives. \nManage and follow up on sales opportunities throughout the pipeline to help drive timely closure. \nBuild and maintain strong customer relationships by providing a positive experience throughout the sales cycle. \nWork with Field Sales, Technical Support, Product Management, Operations and other internal teams to resolve customer issues and support opportunities. \nQualify target accounts and identify potential business opportunities. \nDevelop knowledge of Process Analytics products and services and communicate product value propositions to customers. \nIdentify and support upselling and cross-selling opportunities for products, consumables, accessories and services. \nMaintain accurate customer and opportunity information in SAP or other CRM systems. \nCoordinate regularly with Field Sales teams to review account strategy, opportunity status and support needs. \nFollow company pricing guidelines, sales processes and policies. \nManage multiple priorities in a fast-paced, collaborative environment while maintaining strong customer service and professional communication.\nWhat You Need to Succeed\n3+ years of experience in Inside Sales, Sales Support, Customer Service or a related sales role. \nExperience handling inbound/outbound calls and sales opportunities. \nExperience preparing quotations/proposals and maintaining CRM records. \nAbility to manage multiple priorities in a fast-paced environment. \nProficiency with CRM/SAP and Microsoft Office, especially Excel, Word, PowerPoint and Outlook. \nOur Offer to You\nMedical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire \nTuition reimbursement, educational matching gift program, perks and discounts \nParental and caregiver leave programs\nAll the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits \nGlobal market strength and worldwide leadership in precision instrumentation \nA brand name that is identified worldwide with precision, quality, and innovation\nThousands of patents, design and innovation awards across the Mettler Toledo \n Global recognition for the quality of our products and services\nAbout Mettler Toledo\nThe Process Analytics division within METTLER TOLEDO (www.mt.com/pro) produces analytical measurement solutions for industrial manufacturing processes, allowing manufacturing companies to better control their production through at-line, on-line or in-line analytical measurements. We have over 60 years of experience as a leader in the industry of liquid process analytics and ultrapure water analytics. In addition to water analytics, MTPRO also offers a portfolio of sensors for gas process analytics.\nProduct applications include:\nMeasurement of pH and dissolved oxygen in biopharmaceutical and biotech fermentation processes.\nMeasurement of conductivity and pH in a range of chemical applications.\nMeasurement of turbidity, CO2 and O2 in beer production.\nOur high value products are produced in Billerica, Massachusetts US, Switzerland, and China, and sold by Mettler-Toledo Market Organizations (MOs) worldwide.\nEqual Opportunity Employment\nWe are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. Mettler-Toledo endeavors to make www.mt.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at \nFor those who prioritize precision, Mettler Toledo is precisely where you belong.\nJob Reference #\n23239\nPreferred Location\nMassachusetts\nBillerica\nJob Type\nFull-time\nLegal Entity\nMTPRO-US Bedford MO\n900 Middlesex Turnpike Billerica, MA 01821 United States\n+1 (781) 301-8600","description_format":"text","description_chars":4632,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T01:05:49Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-14T06:20:30+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":24,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/mt-inside-sales-support-specialist","json_url":"https://alion.io/job/mt-inside-sales-support-specialist.json","meta":{"generated_at":"2026-10-14T09:26:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10596,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2690481},"rest":"https://alion.io/mcp/rest/get_company?id=2690481"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmt-inside-sales-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmt-inside-sales-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmt-inside-sales-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mt-inside-sales-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmt-inside-sales-support-specialist"}]}