{"id":3238290,"url":"https://alion.io/job/mtholyoke-hotel-manager","title":"Hotel Manager","company":{"id":46321,"name":"Mtholyoke","domain":"mtholyoke.edu","url":"https://alion.io/company/mtholyoke-edu","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":78342,"max":90093,"currency":"USD","period":"year","gross":null,"usd_annual":90093},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T02:21:56Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job no:\nR-0000003784Position Title:\nHotel ManagerFaculty or Staff:\nStaffFull Time or Part Time:\nFull timeIn-Person, Hybrid, or Remote:\nIn-PersonMinimum Starting Rate of Pay:\n$78,342.00Rate of pay commensurate with experience\nStart Date:\n11/16/2026Job Description:\nThe Hotel Manager will oversee the day-to-day operations of the Willits-Hallowell Conference Center & Hotel, ensuring efficient operations, strong financial performance, and a high level of guest service. Responsibilities include managing and developing hotel staff; overseeing budgets, revenue, billing, and reconciliation; monitoring inventory and placing vendor orders; and maintaining operational standards and procedures.\nThe Hotel Manager will work closely with Event Services, College departments, clients, vendors, and guests to coordinate hotel operations for conferences, meetings, and other events. The position will develop strategies to increase overnight bookings, group business, occupancy, and revenue; address guest and operational concerns; and identify opportunities to improve efficiency and service. The Hotel Manager will also support the integration of hotel operations with the College’s broader hospitality and Event Services programs while fostering strong relationships with internal and external stakeholders.\nEssential Duties and Responsibilities:\nManage daily operations of the Willits-Hallowell Conference Center & Hotel.\nOversee and maintain the property management, point-of-sale, reservation, and credit card systems.\nManage hotel inventory levels and place orders with vendors and suppliers as needed to ensure adequate supplies, amenities, linens, housekeeping products, guest room items, and other operational necessities are available. \nDevelop and implement policies and procedures for hotel operations.\nGreet guests, answer questions, and resolve issues regarding hotel services, amenities, and policies.\nRecruit, hire, train, and supervise personnel across multiple areas including front desk and housekeeping.\nCreate staff schedules, organize activities, and assign responsibilities to ensure productivity and high-quality guest service.\nMonitor employee performance and conduct regular evaluations to foster professional growth.\nImplement safety protocols, ensuring compliance with health and safety regulations and conducting regular inspections.\nResponsible for collecting payments, tracking revenue, and maintaining records of budgets, funds, and expenses.\nOversee financial activities including establishing room rates, setting budgets, analyzing sales figures, and identifying opportunities to improve hotel revenue and profitability.\nManage the Financial Consulting Specialist, ensuring the accuracy and timeliness of hotel billing, invoicing, account reconciliation, financial reporting, and related financial processes.\nPartner with the Sales Manager to develop targeted marketing and business development initiatives designed to increase overnight hotel bookings, attract new group and individual business, and drive hotel revenue.\nWork closely with Event Services, Sales, and external clients to coordinate events with overnight accommodations from initial planning through guest departure, including room blocks, guest services, arrival and departure logistics, and other hotel-related needs. .\nComplete and monitor payroll and associated duties.\nCoordinate with external parties, including suppliers, contractors, conference planners, and other service providers.\nWork in collaboration with Event Services to ensure events and conferences run smoothly.\nProvide operational support, staffing coordination, guest services, logistics, and on-site management for large-scale events (e.g. Commencement, Reunion, Family Weekend) as needed, including responsibilities that extend beyond the day-to-day operation of the hotel.\nWork collaboratively across Hospitality Services and other College departments to ensure the hotel and Event Services operations support the overall goals and priorities of the College.\nSupervise maintenance work, renovations, and furnishings as needed.\nOther duties as assigned\nRequired Qualifications:\nBachelor’s degree in hospitality, business administration, or a relevant field.\nA minimum of 5 years experience in hotel management or a similar role.\nExceptional ability to communicate effectively and professionally, both verbally and in writing, with all College constituents. Must be able to demonstrate creative and strategic thinking, problem-solving skills, and strength in handling difficult conversations with diplomacy and ease.\nMust have strong computer proficiency including Microsoft Office and Google suites.\nAbility to learn new software programs essential to performing responsibilities.\nStrong understanding of hotel management best practices and data entry software.\nPositive, constructive attitude with a drive to provide exemplary customer service to internal and external constituents.\nInitiative and ability to work independently.\nSupervisory experience.\nAlternatives to formal education and paid work experience may be considered as equivalent qualifications to include military service/training, volunteering, activism, and other non-traditional programs and experiences related to the position.\nSupervision:\nFront desk staff (professional and student) \nHousekeeping staff (professional and student) \nFinancial Consulting Specialist\nHiring Range: $78,342 - 90,093\nFull Job Description\nWhat We Offer:\n403(b) Retirement Plan (College contributes 9% of salary)\nComprehensive medical, dental and vision insurance\nFlexible Spending Account (FSA)\nDisability and Leave Benefits\nLife Insurance (College paid coverage 1x salary)\nEmployee Assistance Program\nTuition Benefits (to Mount Holyoke College or others)\nGenerous Paid Time Off\nAccess to Kendall Sports & Dance Complex\nBackground Checks:\nMount Holyoke College is committed to providing a safe and secure environment, supported by qualified employees that will allow all of its students, faculty, staff and those associated with them to successfully carry out the mission of the college. As a condition of employment, the College will conduct appropriate background checks for all new hires. Mount Holyoke has designated the Office of Human Resources as the office responsible for ensuring that background checks (CORI, SORI, Credit History, & Driver Credential) are completed and utilized in the hiring process and Five College Office of Compliance and Risk Management as the office responsible for facilitating background checks as articulated in this policy.\nSpecial Instructions for Applicants:\nApply online; application materials must include:\nAcover letter summarizing interests and qualifications\n\nA completeresume or curriculum vitae\n\nFor faculty positions, statements on mentoring, teaching, and research will also be required.\n\nIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment.","description_format":"text","description_chars":6979,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education"],"lifecycle":[{"event":"open","at":"2026-10-25T13:50:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":30,"reasons":["conf:3","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":90093,"is_top_pay":true},"html_url":"https://alion.io/job/mtholyoke-hotel-manager","json_url":"https://alion.io/job/mtholyoke-hotel-manager.json","meta":{"generated_at":"2026-10-27T19:01:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9477,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":46321},"rest":"https://alion.io/mcp/rest/get_company?id=46321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmtholyoke-hotel-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmtholyoke-hotel-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmtholyoke-hotel-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mtholyoke-hotel-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmtholyoke-hotel-manager"}]}