{"id":2594460,"url":"https://alion.io/job/mtm-eligibility-assistant","title":"Eligibility Assistant","company":{"id":1859599,"name":"MTM","domain":"mtm-inc.net","url":"https://alion.io/company/mtm-inc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":11,"ghost_share":0,"stale_share":0.818,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Denver, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-22T04:56:17Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"What will your job look like?\nThe Eligibility Assistant (EA) will be called in to cover shifts when a full-time EA is out of the office. Provides daily administrative support to the Program Director, Operations Manager, Mobility Assessment Evaluators and ADA Assessment staff. Duties include general clerical, data entry, receptionist and administrative support.\nHours: Monday - Friday 8:30am-5pm\nLocation: 3851 N Steele St Unit 1479 Denver, CO 80205\nWhat you’ll do:\nEnsure all Applicant’s documents are complete, naming the documents accordingly and attach to the appropriate case\nAssist Applicants with completing incomplete documents\nScan ADA applications, interview guides and other documents into the Applicant’s case in MTM Access\nMaintain program spreadsheets and reports\nSend required information to partner programs, such as paratransit provider, application mailer and photo ID creator\nAssist with conducting follow-up phone calls\nEnter all contact information is entered into appropriate software system\nTake applicant photo\nMaintain schedule for Interviews and Functional Assessments\nMaintain confidentiality and comply with HIPPA regulations\nProvide general office and administrative support:Provide comprehensive reception coverage while maintaining a high level of professionalism, including greeting staff and visitors\nCreate mailings for appointment reminders and eligibility expiration notification\nCreate packets, letters & copies as needed\nEnter all mailed information and dates into appropriate software system; Check fax machine regularly; deliver faxes to the appropriate person/department with special attention to urgent faxes; process all outgoing & incoming mail and date stamp if needed\nAnticipate needed supplies and order replacement supplies in a timely manner\nManage the filing system and document scanning system to ensure they are maintained and up-to-date electronically\n\nReview recertification files and other required files\nConduct marking and tethering duties, as needed\nReport promptly any complaints or unusual circumstances that may arise to Management\nManage all office equipment, including printers and photocopier\nMaintain vendor files, monitor service and recommend alternative suppliers as appropriate\nServe as contact for all office machines, building maintenance, equipment maintenance and other vendor services as required\nEstablish and maintain effective working relationships with Employees, Supervisors, other agencies, participants, external partners and the general public\nCommunicate professionally with Senior Leaders internally and externally\nAdhere to all MTM established protocols and policies\nWhat you’ll need:\nExperience, Education & Certifications:\nHigh School diploma or G.E.D equivalent\nExperience following specific instructions\nExperience scanning, uploading and copying documents\nSkills:\nAbility to type 40 wpm\nProject a professional image of MTM\nIntermediate level of proficiency or above with Microsoft Office Suite products, including Outlook, Word & Excel\nAbility to learn additional software\nExemplary communication and phone skills\nExcellent customer service skills\nExcellent organizational skills\nAbility to work independently and as part of a team\nAbility to identify with customer needs and circumstances\nAbility to handle multiple tasks and situations\nAbility to maintain high level of confidentiality\nEven better if you have...\nTwo years of customer service experience, preferred\nTwo years of administrative support experience, preferred\nMinimum: $21 an hour\nMaximum: $22 an hour\nThis information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.\nEqual Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.\n\n#MTMTransit","description_format":"text","description_chars":4325,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Ambulance & Medical Transport"],"lifecycle":[{"event":"open","at":"2026-10-15T06:40:18Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.573,"p_room":0.9,"age_days":9,"expected_fill_days":26,"reasons":["conf:24","stale_co","win:mid","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/mtm-eligibility-assistant","json_url":"https://alion.io/job/mtm-eligibility-assistant.json","meta":{"generated_at":"2026-10-24T00:05:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":105,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1859599},"rest":"https://alion.io/mcp/rest/get_company?id=1859599"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmtm-eligibility-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmtm-eligibility-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmtm-eligibility-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mtm-eligibility-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmtm-eligibility-assistant"}]}