{"id":1493093,"url":"https://alion.io/job/mtm-inc-dispatcher","title":"Dispatcher","company":{"id":1859599,"name":"MTM, Inc.","domain":"mtm-inc.net","url":"https://alion.io/company/mtm-inc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-04T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":16,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-05T01:33:23Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"MTM is looking for Dispatchers to join our team. This will be a work-from-home position, but certain requirements must be met by the state that you live in.\nHourly Rate: $16.00/hr\nShifts Offered: Varied - 1st shift and 2nd shift (including some weekend availability)\nWhat will your job look like?\nThe Dispatcher is responsible for the day-to-day routing of third-party transportation vendors and trip operations. The Dispatcher works to assure safe, cost effective, and on-time performance of third-party transportation providers and drivers.\nWhat you'll do:\nAssign same day and urgent trips to third party transportation providers \nOrganize and route trips based on schedule and location to ensure optimal fleet performance \nProvide assistance to transportation providers and drivers with issues related to trip performance \nDocument and report provider no shows or on-time-performance issues \nInform transportation providers of any new trips that occur \nEstablish and maintain effective communication with transportation providers \nProvide feedback to leadership and Fleet Management on transportation providers performance \nMonitor on-road provision of service for quality and on-time-performance \nRoute and Schedule next day and future trips to third party transportation providers daily for assigned region \nRoute and schedule trips to transportation providers to ensure vehicle resources are used most efficiently and effectively to meet demand \nCommunicate and escalate issues with unscheduled trips as appropriate \nOther duties as assigned \nWhat you'll need:\nRequired Education and Experience\nHigh School Diploma or G.E.D. \nMust reside in an approved state\n1+ year of call center experience\n6+ months of customer service experience \nSkills:\nAbility to maintain a high level of confidentiality \nExcellent communication and interpersonal skills \nKnowledge of GPS and GIS systems preferred \nGood organizational skills \nDetail oriented \nAbility to meet deadlines and complete work in a timely manner \nSkilled in the use of computers, including Microsoft Word, Excel and other Microsoft applications \nMust be able to demonstrate effective use of scheduling software, two-way radio communication and data analysis skills \nEven better if you have...\n2+ years in transportation routing, dispatching, and scheduling expertise preferred \n1 year experience working with the applicable transit scheduling system preferred \nWhat’s in it for you:\nHealth and Life Insurance Plans\nDental and Vision Plans\n401(k) with a company match\nPaid Time Off and Holiday Pay\nMaternity/Paternity Leave\nBirthday Holiday\nCasual Dress Environment\nTuition Reimbursement\nMTM Perks Discount Program\nLeadership Mentoring Opportunities\nAt MTM, we believe that taking care of our employees-and the people they love-is the foundation of a healthy, thriving organization. That’s why we’re proud to offer a comprehensive, people-first benefits program designed to support every stage of your wellness journey\nEqual Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.","description_format":"text","description_chars":3267,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care"],"lifecycle":[{"event":"open","at":"2026-09-30T01:15:18Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.837,"p_room":1,"age_days":5,"expected_fill_days":21,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-04T05:45:00Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/mtm-inc-dispatcher","json_url":"https://alion.io/job/mtm-inc-dispatcher.json","meta":{"generated_at":"2026-10-05T03:35:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4882,"day_limit":5000,"remaining_today":118,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}