{"id":1960059,"url":"https://alion.io/job/mtn-group-administrator-backofficecall-centre-customer-operations-contract","title":"Administrator - BackOfficeCall Centre. 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We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.\nOur values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.\nAs an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!\nOur commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.\nWe are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!\nFemale Applicants are strongly encouraged to Apply!\nNote: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.","description_format":"text","description_chars":3251,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Mobile Networks","Telecom Infrastructure"],"lifecycle":[{"event":"open","at":"2026-10-06T14:58:14Z"},{"event":"close","at":"2026-10-14T23:40:50Z"},{"event":"reopen","at":"2026-10-19T13:38:55Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.511,"p_room":0.35,"age_days":14,"expected_fill_days":7,"reasons":["conf:1","velocity","win:tail","comp:junior"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/mtn-group-administrator-backofficecall-centre-customer-operations-contract","json_url":"https://alion.io/job/mtn-group-administrator-backofficecall-centre-customer-operations-contract.json","meta":{"generated_at":"2026-10-21T08:57:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12710,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57356},"rest":"https://alion.io/mcp/rest/get_company?id=57356"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmtn-group-administrator-backofficecall-centre-customer-operations-contract"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmtn-group-administrator-backofficecall-centre-customer-operations-contract"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmtn-group-administrator-backofficecall-centre-customer-operations-contract"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mtn-group-administrator-backofficecall-centre-customer-operations-contract\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmtn-group-administrator-backofficecall-centre-customer-operations-contract"}]}