{"id":3462789,"url":"https://alion.io/job/mtn-group-supervisor-it-products-development-and-solution-design-information-systems","title":"Supervisor - IT Products Development and Solution Design.Information Systems","company":{"id":57356,"name":"MTN Group","domain":"mtn.com","url":"https://alion.io/company/mtn-group","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Cotonou, Benin"],"countries":["BJ"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":755},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"DoDAF","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"Linux","optional":false},{"name":"MySQL","optional":false},{"name":"PHP","optional":false},{"name":"Python","optional":false},{"name":"React Native","optional":false},{"name":"Scrum","optional":false},{"name":"SQL","optional":false},{"name":"UML","optional":false},{"name":"Unix","optional":false},{"name":"Vue.js","optional":false},{"name":"JavaScript","optional":true},{"name":"React.js","optional":true}],"status":"live","first_seen_at":"2026-10-29T11:34:48Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-10T10:48:28Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Values & Visions\nWe at MTN BENIN are a purpose and value-led organization.\nAt MTN BENIN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood, and empowered to live an inspired life.\nOur values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.\nAs an organization, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!\nOur commitments go beyond an organizational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realize our shared goals.\nWe are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!\n Product Delivery and Cross-BU Governance\nLead and orchestrate end-to-end product and technology delivery across MTN Benin Business Units, from demand intake through production deployment, hypercare, and operational handover.\n\nConsolidate delivery plans, priorities, milestones, risks, dependencies, constraints, resources, and target dates across Business Units.\n\nLead regular delivery governance and PSCOM/progress-review sessions, ensuring decisions, actions, owners, and deadlines are documented and monitored.\n\nPrepare accurate weekly, management, and executive-level delivery reports, with early visibility of risks and decisions required.\n\nCoordinate third-party development and monitor vendor commitments, delivery timelines, quality expectations, risks, and recovery actions.\nAgile and Scrum Leadership\n\nAct as an expert Scrum Master, servant leader, Agile coach, delivery facilitator, and catalyst for execution.\n\nFacilitate Sprint Planning, Daily Scrum, Backlog Refinement, Sprint Review, and Sprint Retrospective sessions.\n\nCoach Product Owners and delivery teams on Scrum values, roles, events, artifacts, accountabilities, and sustainable delivery practices.\n\nSupport Product Owners in maintaining prioritized, transparent, refined, and delivery-ready backlogs with clear Sprint Goals, acceptance criteria, Definition of Ready, and Definition of Done.\n\nPromote self-organization, ownership, accountability, constructive conflict resolution, and continuous improvement.\nImpediment and Dependency Management\n\nProactively identify, track, escalate, and facilitate the removal of impediments affecting requirements, architecture, development, environments, testing, security, business validation, deployment, or operational handover.\n\nManage dependencies between teams, platforms, vendors, and Business Units, and facilitate timely resolution through appropriate governance channels.\n\nProtect delivery teams from avoidable disruption while preserving transparency, stakeholder collaboration, and accountability.\nTechnical and Solution Delivery Governance\n\nCoordinate technical feasibility assessments and solution design activities involving Solution Architecture, Enterprise Architecture, Engineering, Infrastructure, Security, Quality, and Operations.\n\nEnsure timely preparation and review of solution descriptions, HLDs, LLDs, integration designs, APIs, data flows, UML artifacts, and relevant implementation documentation.\n\nEnsure solutions align with enterprise architecture principles, strategic blueprints, technical standards, operational requirements, scalability, resilience, security, and supportability expectations.\n\nCoordinate delivery oversight of telecom/VAS products, charging and subscription systems, Mobile Money integrations, APIs, databases, cloud services, platforms, and telecom nodes.\n\nFacilitate the translation of approved architecture designs into effective, traceable, and robust implementation plans.\n\nQuality, Release, and Go-Live Management\nCoordinate SIT, IAT, UAT, regression testing, defect management, business validation, security approval, and operational readiness.\n\nEnsure test scope, environments, data, entry/exit criteria, responsibilities, and acceptance evidence are available and monitored.\n\nCoordinate release planning, Go-Live readiness, production deployment, rollback preparedness, hypercare, and operational handover.\n\nLead post-implementation reviews and ensure lessons learned are converted into measurable improvement actions.\nTime-to-Market and Productivity Optimization\n\nIdentify and address bottlenecks across requirement clarification, backlog readiness, feasibility, architecture approval, development, testing, business validation, security approval, release preparation, deployment, and handover.\n\nUse delivery metrics to improve systemic flow, predictability, quality, and sustainable productivity rather than compare individuals or teams.\n\nMonitor end-to-end Time-to-Market, Lead Time, Cycle Time, Sprint Goal achievement, delivery predictability, throughput, backlog readiness, impediment ageing, dependency closure, defect leakage, rework, release frequency, Go-Live success rate, and plan adherence.\n\nStakeholder and Team Facilitation\nFacilitate effective collaboration among Product Owners, Product & Services, Solution Architects, Enterprise Architects, Developers, Quality teams, Infrastructure, Security, Operations, business stakeholders, and vendors.\n\nMaintain productive relationships with internal customers through periodic delivery and alignment reviews.\n\nPromote clarity of roles, deliverables, decision rights, and specialist accountability without micromanaging delivery teams.\n\nPerform additional duties assigned by the immediate supervisor in line with the purpose and seniority of the role.\n\n Education:\nBachelor's degree or equivalent in Computer Science, Software Engineering, Telecommunications, Information Systems, Technology Management, or related discipline.\n\nCertification\nProfessional Scrum Master (PSM I/II)\nCertified ScrumMaster (CSM)\nSAFe Scrum Master/Agilist\nProduct Management\nITIL\nPRINCE2\nPMP\nAgile Project Management\nOther relevant architecture/cloud/DevOps certification\nExperience\nMinimum 3 years of relevant experience in product delivery, Agile delivery, solution delivery, software engineering, or solution architecture within a telecommunications or digital services environment.\nProfessional competencies\nEnd-to-end product delivery and Time-to-Market optimization\n\nScrum framework mastery and Agile coaching\n\nDelivery planning, forecasting, RAID, dependency, release, and Go-Live management\n\nBacklog, Sprint, and continuous improvement management\n\nVendor and stakeholder management\n\nAnalytical thinking and structured problem-solving\n\nExecutive communication and reporting\n\nIT Service Management knowledge (ITIL, eTOM, COBIT)\n\nAbility to perform effectively under pressure and take initiative\n\nTechnical competencies\nSolution and enterprise architecture; HLD, LLD, UML, and architecture frameworks (TOGAF, DoDAF, FEAF)\nSoftware engineering and SDLC; Java, PHP, Python, HTML, MySQL, Vue.js, React Native\nAPIs, systems integration, telecom/VAS platforms, charging, subscription, Mobile Money, and intelligent networks\nCloud, infrastructure, databases, SQL/PLSQL, Linux, and UNIX\nQuality assurance, SIT/IAT/UAT, defect, configuration, and release management\nBusiness continuity, backup, recovery, high availability, and archiving concepts\nProduct and project management; business analysis\nAwareness of Artificial Intelligence and emerging digital technologies\nContinuous Risk & Compliance Management & Reporting\nPerform and encourage continuous and effective risk management practice within your activities.\n\nPromote risk-based decision taken. Ensure effective escalation of key risks, compliance breach and non-ethical issues.\n\nDemonstrate and encourage ethical behaviors. Promote Business continuity best practices and compliance to applicable regulations and internal PPPs (Policy, Process and Procedures).\n\nMust live the MTN Values of\nCan Do with Integrity\nLead with care \nCollaborate with Agility \nServe with respect \nAct with Inclusion","description_format":"text","description_chars":8468,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Mobile Networks","Telecom Infrastructure"],"lifecycle":[{"event":"open","at":"2026-10-29T14:28:47Z"}],"visa":[],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.731,"p_room":0.55,"age_days":11,"expected_fill_days":9,"reasons":["conf:23","velocity","win:tail"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/mtn-group-supervisor-it-products-development-and-solution-design-information-systems","json_url":"https://alion.io/job/mtn-group-supervisor-it-products-development-and-solution-design-information-systems.json","meta":{"generated_at":"2026-11-10T14:03:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32675,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":57356},"rest":"https://alion.io/mcp/rest/get_company?id=57356"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmtn-group-supervisor-it-products-development-and-solution-design-information-systems"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmtn-group-supervisor-it-products-development-and-solution-design-information-systems"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmtn-group-supervisor-it-products-development-and-solution-design-information-systems"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mtn-group-supervisor-it-products-development-and-solution-design-information-systems\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmtn-group-supervisor-it-products-development-and-solution-design-information-systems"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3462789}},{"tool":"search_jobs","arguments":{"company":"mtn.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3462789},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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