{"id":2694456,"url":"https://alion.io/job/mtr-assistant-manager-it-operations","title":"Assistant Manager - IT Operations","company":{"id":1781769,"name":"MTR","domain":"mtr.com.hk","url":"https://alion.io/company/mtr-com-hk","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":"cpjobs.com","ats_vendor":null,"truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hong Kong"],"countries":["HK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":120000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5925},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ISO 27001","optional":false},{"name":"PowerShell","optional":false}],"status":"live","first_seen_at":"2026-09-28T20:30:17Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-02T00:00:00Z","board_verified":false,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"Responsibilities\nDrive Data Centre projects and initiatives including data centre facilities upgrade/improvement and colocation improvement\n\nLead a team to the drive operational efficiency and automation for Production Control Unit (PCU) team, while overseeing BRS (Backup & Recovery System) infrastructure (e.g. NetBackup, Veeam, OceanProtect), job management tools (e.g. Control-M), Enterprise Systems Monitoring platforms (e.g. SCOM, SolarWinds), and BCP/DR activities including disaster recovery drills, testing and coordination\n\nManage contractor operations of MTR and colocation Data Centres, ensuring KPI delivery, operational efficiency, risk mitigation, compliance with data centre standards, policies and operational guidelines, and coordination of ISO 9001, ISO 27001, internal/external audits, and fixed asset audits\n\nServe as the focal point for Data Centre operations, coordinating power maintenance, emergency incidents, asset inventory and support contracts, and capacity planning for space, power, and environmental requirements\n\nRequirements\nDegree in Information Technology / Information Systems / Computer Science or a related discipline\n\nA minimum of 5 years’ relevant experience, of which at least 1 year should be at supervisory level in leading a medium-sized team to support sizeable infrastructure and data centre operation\n\nPossession of certificates such as Certified Data Center Expert (CDCE) or equivalent, Certified Data Centre Facilities Operations Manager (CDFOMM) or equivalent and ISO 9001 internal auditor\n\nExperience in supporting the following technologies and platforms:\nNetBackup v10.5 or above\n\nOceanProtect\n\nVeeam for M365 backup\n\nControl-M\n\nSolarWinds\n\nMicrosoft SCOM\n\nPowerShell\n\nSelf-motivated team player with strong analytical and problem-solving abilities, capable of working independently under pressure, collaborating across teams, and delivering KPIs and deadlines\n\nProficient in technical writing and communication in English and Chinese (preferably including Putonghua), with strong stakeholder management and interpersonal skills to engage technical, management, and customer stakeholders\n\nApplications\nYou are invited to apply online via http://www.mtr.com.hk/mtr_job_en or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong on or before 8 October 2026.\nFor other job openings, please visit MTR Corporation's website for more details.\nAll information provided by applicants will be treated in strict confidence and used for recruitment purpose only. 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