{"id":632622,"url":"https://alion.io/job/mullerssolutions-servicenow-technical-consultant","title":"ServiceNow Technical Consultant","company":{"id":8095,"name":"Müller's Solutions","domain":"mullerssolutions.com","url":"https://alion.io/company/mullerssolutions","size_band":null,"is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"D","score":45,"open_postings":348,"ghost_share":0.914,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Riyadh, Saudi Arabia","Cairo, Egypt","Delhi, India","Rabat, Morocco"],"countries":["SA","EG","IN","MA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Agile","optional":true},{"name":"ITIL","optional":true},{"name":"SOAP","optional":true}],"status":"live","first_seen_at":"2026-01-25T00:00:00Z","employer_posted_date":"2026-01-25","last_verified_at":"2026-10-25T00:54:59Z","board_verified":true,"closed_at":null,"days_open":273,"trust":{"level":"ghost","repost_count":0,"flags":["stale","company_stale"],"days_open":273},"description":"Müller's Solutions is on the lookout for an experienced ServiceNow Technical Consultant to join our dynamic team. In this pivotal role, you will leverage your technical expertise to deliver high-quality ServiceNow solutions to our clients. You will work closely with stakeholders to understand their requirements and provide solutions that will enhance their operations.\nKey Responsibilities:\nConduct in-depth analysis of customer requirements and translate them into actionable ServiceNow technical solutions.\nDesign, develop, and implement ServiceNow applications, ensuring they align with business needs.\nProvide technical guidance on ITSM processes and best practices to clients and internal teams.\nAssist in the integration of ServiceNow with other enterprise applications and services.\nCollaborate with developers and functional consultants to ensure a seamless implementation of solutions.\nPerform system administration tasks and manage application performance tuning.\nStay informed about new ServiceNow features and industry trends to recommend improvements.\nRequirements\nRequirements:\nBachelor's degree in Computer Science, Information Technology, or a related discipline.\nMinimum 4 years of experience as a ServiceNow consultant or technical role.\nStrong experience with ServiceNow ITSM modules, including Incident, Problem, Change, and Service Catalog.\nSolid understanding of JavaScript, HTML, CSS, and other web technologies.\nProficiency in configuring and customizing ServiceNow workflows and business rules.\nExperience with ServiceNow scripting and implementation of UI changes and Scripted REST APIs.\nStrong analytical and problem-solving skills, with a keen attention to detail.\nExcellent communication and interpersonal skills to liaise effectively with clients and technical teams.\nPreferred Qualifications:\nServiceNow Certifications in ITSM or related fields.\nPrior experience working in Agile project environments.\nKnowledge of integration technologies such as REST, SOAP, and JDBC.\nFamiliarity with ITIL frameworks and processes.\nBenefits\nWhy Join Us:\nOpportunity to work with a talented and passionate team.\nCompetitive salary and benefits package.\nExciting projects and innovative work 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