{"id":1372865,"url":"https://alion.io/job/multimedia-engineering-pte-ltd-it-support","title":"IT Support","company":{"id":241178,"name":"Multimedia Engineering Pte Ltd","domain":"me.com.sg","url":"https://alion.io/company/me-3","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2600,"max":4000,"currency":"SGD","period":"month","gross":true,"usd_annual":37596},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"MS SQL","optional":false},{"name":"SQL","optional":false},{"name":"VLAN","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-28T00:00:00Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"We are looking for a reliable and proactive IT Support professional to provide technical assistance and support to employees across the company. The successful candidate will be responsible for maintaining IT systems, troubleshooting hardware and software issues, managing user accounts and IT equipment, and ensuring the smooth day-to-day operation of the company's IT infrastructure.\nCompany Address : 50 Bukit Batok Street 23, #05-15, Singapore 659578\nWorking hour : Monday to Friday, 08:30am to06:30pm\nSalary rate : $2600 - $3500 per month\nJob Responsibilities \nProvide first-line and second-line IT support for hardware, software, network, email, Microsoft 365, and system-related issues. \nInstall, configure, maintain, and troubleshoot PCs, laptops, printers, conference systems and other IT equipment. \nSet up and manage user accounts, email, Microsoft Teams, phone access, and IT equipment for employees. \nManage, maintain and upgrade Windows servers, physical and virtual infrastructure, and SQL Server hosting environments. \nAdminister Active Directory, user accounts, access permissions, Group Policy and company email systems. \nConfigure, monitor, maintain, and troubleshoot IT network infrastructure, including LAN, WAN, Wi-Fi, routers, switches, VLAN, DNS, DHCP, and VPN. \nConfigure, monitor, and maintain Firewall, including firewall policies, VPN, and security settings. \nManage software installation, configuration, updates, asset records and software license compliance across the company. \nProtect the company’s IT environment through endpoint protection, antivirus management, security monitoring, system patching, and access controls. \nCoordinate with IT vendors, software suppliers and service providers to ensure reliable support, competitive pricing, and service delivery. \nWork closely with colleagues across all departments to understand their operational requirements, provide technical assistance, and implement suitable IT solutions. \nRequirements \nDegree in Information Technology, Computer Science, Information Systems, or a related field. \nMinimum 2–5 years of relevant experience in IT Support, IT Infrastructure, System Administration, or Network Administration. \nStrong hands-on experience in Microsoft Server, Active Directory/Azure, Firewall, IT Networking, Troubleshooting, and PC/Desktop Maintenance. \nKnowledge of AI software development or AI-related applications will be an advantage. \nStrong problem-solving and analytical skills with the ability to diagnose and resolve technical issues independently. \nGood communication and interpersonal skills. \nProactive, responsible, and able to provide timely technical support to users. \nAble to work independently and coordinate effectively with external IT vendors. \nWilling to provide on-site IT support at project sites or other company locations when required. \nWhat We Offer\nAttractive performance-based bonus\n14 days annual leave, birthday leave, medical and dental benefits\n5-day work week\nSkills\nCorporate Relocation, supplier liaison, Software License Management, Technical Customer Support, IT Hardware Support, Interpersonal Skills, Computer Information Systems, It Equipments, Conference Management, Dynamic Host Configuration Protocol (DHCP), Microsoft SQL Servers, Resolve Technical and Operational Issues, Microsoft Servers, Artificial Intelligence Application, company policies, Firewall Management","description_format":"text","description_chars":3400,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Sales Enablement","Autonomous Driving"],"lifecycle":[{"event":"open","at":"2026-09-28T04:00:00Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":15,"reasons":["seen:1","win:early","comp:junior"],"computed_at":"2026-09-29T05:45:00Z"},"pay":{"stated_usd_annual":37596,"is_top_pay":false},"html_url":"https://alion.io/job/multimedia-engineering-pte-ltd-it-support","json_url":"https://alion.io/job/multimedia-engineering-pte-ltd-it-support.json","meta":{"generated_at":"2026-09-30T01:22:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":920,"day_limit":5000,"remaining_today":4080,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}