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Salary
$62k – $152k per year (Estimated)
Location
Remote (Colombia)
Seniority
Senior
Employment
Full-Time
Overview
Company
Impact
Profile match
Multiplica is a global digital consulting agency that specializes in customer experience (CX), digital product design, and conversion rate optimization (CRO). Founded in Spain, the company helps brands increase online performance through data analytics, user research, marketing automation, and tailored e-commerce strategies. With offices across Europe, the United States, and Latin America, it partners with major enterprises to design, optimize, and scale end-to-end digital experiences.

Buscamos un Agentforce Developer Senior para integrar IA aplicada dentro del ecosistema Salesforce: diseño de prompts, construcción de contexto y grounding, desarrollo de agentes, e integración vía APIs y lógica Apex/Flow. Este rol traduce el diseño conversacional y la arquitectura definida por el Solution Architect en funcionalidad real dentro de Agentforce, construyendo las Topics, Actions e integraciones que permiten que el agente ejecute tareas de negocio de forma segura y confiable.

Responsabilidades principales

  • Diseñar, construir y evaluar Topics y Actions de Agentforce, integrando lógica Apex, Flows y Prompt Templates.
  • Integrar Agentforce con aplicaciones, APIs y procesos productivos del cliente mediante Invocable Actions y Flow.
  • Construir y mantener la lógica de datos y grounding que alimenta a los agentes a través de Data Cloud.
  • Diseñar prompts, templates, evaluaciones y guardrails en Prompt Builder.
  • Colaborar estrechamente con el Solution Architect (Agentforce), el Data Cloud Consultant y el Conversational Designer.
  • Configurar y mantener Topics, Instructions y Actions dentro de Agentforce Studio/Agent Builder, ajustando el comportamiento del agente según retroalimentación de pruebas y uso real.
  • Automatizar ciclos de prueba y despliegue de agentes utilizando Testing Center, sandboxes y prácticas de CI/CD sobre la plataforma Salesforce.

Requirements

  • Formación: Ingeniería en Informática, Ingeniería de Software, Ciencias de la Computación o afines. Se acepta formación no formal (bootcamp, autodidacta) con portafolio verificable de proyectos Apex/Flow.
  • Experiencia: 3-4 años en desarrollo de software, con al menos 1 año directo en Salesforce (Apex/Flow). Vía alternativa: 2+ años en desarrollo con LLMs/frameworks conversacionales (LangChain, OpenAI API, Rasa u otros), con disposición a certificarse en Platform Developer I durante el onboarding.
  • Certificaciones (deseables, no excluyentes): Salesforce Certified Platform Developer I y/o Salesforce Certified Agentforce Specialist. Deseables adicionales: Platform Developer II, Salesforce Certified AI Associate.
  • Inglés técnico (nivel Senior).

Benefits

- trabajo 100% remoto

- Contrato Freelance

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