{"id":1193024,"url":"https://alion.io/job/multiplymii-client-account-manager","title":"Client Account Manager","company":{"id":2681558,"name":"MultiplyMii","domain":"multiplymii.com","url":"https://alion.io/company/multiplymii","size_band":"51-200","is_staffing_agency":false,"is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["PH"],"hiring_countries_total":1,"salary":{"min":80000,"max":100000,"currency":"PHP","period":"month","gross":null,"usd_annual":19140},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ClickUp","optional":false},{"name":"Google Ads","optional":false},{"name":"Google Workspace","optional":false},{"name":"Meta Ads","optional":false},{"name":"Shopify","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-08-24T00:53:08Z","employer_posted_date":"2026-08-24","last_verified_at":"2026-09-24T18:34:00Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Position Type: Full-time\nLocation: Philippines (Remote)\nSchedule: Monday to Friday, 8:00 AM-5:00 PM EST\nAbout the Company\nOur client is a growth-focused marketing partner that helps DTC and B2B brands scale through data-driven marketing, performance advertising, retention, e-commerce, and profitability-focused strategies. Their services include paid media across Google and Meta, email and SMS marketing, business intelligence, e-commerce development, and fractional CMO leadership. They work closely with growing brands to improve revenue, customer acquisition, ROAS, and overall profitability.\nAbout the Role\nThe Client Account Manager owns the day-to-day relationship with a portfolio of client brands. You'll coordinate across strategy, performance marketing, retention, and operations to make sure client initiatives move forward on time, on budget, and in line with growth objectives. This is a role for someone who thrives on structure and follow-through - someone who can sit in a client check-in, walk out with clear next steps, and make sure every one of them actually gets done.\nResponsibilities\nLead client check-ins and serve as the primary day-to-day point of contact for a portfolio of accounts.\n\nTrack deliverables, update project plans, and keep initiatives moving across internal and external teams.\n\nTranslate strategic recommendations from the leadership team into clear, actionable next steps for clients and internal partners.\n\nMonitor campaign performance and retention metrics, and prepare concise status reports for clients and leadership.\n\nFlag risks and opportunities before they become problems, and help the team get ahead of them.\n\nSupport the onboarding of new clients, including documentation of processes and account setup.\n\nContribute to continuous improvement of the client experience - refining templates, SOPs, and reporting as we go.\n\nTools & Systems You'll Use\nOur client runs on a defined set of tools and internal systems, and you'll be trained on all of them as part of onboarding:\nClickUp for task management, project tracking, and reporting dashboards.\n\nSlack for internal communication.\n\nGoogle Workspace (Drive, Docs, Calendar) for documentation and scheduling.\n\nClockify for time tracking.\n\nTheir internal SOP library and reporting templates, which you'll use (and help improve) daily.\n\nWhat Success Looks Like\nYou'll know you're succeeding in this role when clients feel informed and confident, deliverables consistently land on time, reporting is clear and proactive rather than reactive, and leadership can count on you to flag issues early rather than after they've become fires.\nCompetencies and Qualifications\n2-5 years of experience in client account management, customer success, account management, or a similar client-facing role.\n\nStrong experience managing client relationships and stakeholder communications.\n\nExcellent written and verbal English communication skills.\n\nProven ability to manage projects, deliverables, timelines, and competing priorities independently.\n\nHighly proactive, organized, and dependable, with strong follow-through.\n\nStrong analytical and data interpretation skills.\n\nExperience creating and presenting client-facing reports and performance updates.\n\nExperience working with e-commerce and/or digital marketing accounts.\n\nWorking knowledge of Shopify, Google Ads, and Meta Ads.\n\nComfortable working with reporting and analytics platforms such as Triple Whale or similar tools.\n\nAbility to work independently in a remote environment while collaborating effectively with cross-functional teams.\n\nStrong problem-solving skills and the ability to stay composed when managing client concerns or competing priorities.\n\nWhat We Offer\n100% Remote Work\n\n13th Month Pay\n\nHealthcare (HMO)\n\nComprehensive Fringe Benefits package\n\nPaid Service Incentive Leave (SIL)\n\nPaid Philippines Holidays\n\nFree Learning and Development Programs\n\nApplication Process\nWe understand that searching for a new job can be challenging, and we’re here to support you every step of the way. Our goal is to make the process as transparent and respectful as possible.\nTypically, the interview process includes a Recruiter Interview and Client Interviews. Throughout each stage, we’ll keep you informed and provide feedback as quickly as we can, ensuring you feel valued and supported throughout your journey with us.","description_format":"text","description_chars":4370,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Professional Services","Virtual Assistant Services","Recruiting & Staffing"],"lifecycle":[{"event":"open","at":"2026-09-24T17:28:26Z"}],"liveness":{"score":34,"band":"fade","label":"Fading","p_open":1,"p_active":0.448,"p_room":0.75,"age_days":31,"expected_fill_days":37,"reasons":["conf:4","win:late","comp:junior"],"computed_at":"2026-09-24T22:37:44Z"},"pay":{"stated_usd_annual":19140,"is_top_pay":false},"html_url":"https://alion.io/job/multiplymii-client-account-manager","json_url":"https://alion.io/job/multiplymii-client-account-manager.json","meta":{"generated_at":"2026-09-24T22:37:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":831,"day_limit":5000,"remaining_today":4169,"minute_limit":60,"resets_at":"2026-09-25T00:00:00Z"}}}