{"id":2626483,"url":"https://alion.io/job/multiverse-workplace-manager","title":"Workplace Manager","company":{"id":5192,"name":"Multiverse","domain":"multiverse.io","url":"https://alion.io/company/multiverse","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":88,"open_postings":6,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":48,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":96000,"period":"year","method":"role_country_seniority_unknown","sample_n":446},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Aider","optional":false}],"status":"live","first_seen_at":"2026-10-15T12:34:41Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T11:08:12Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Multiverse is the upskilling platform for AI and Tech adoption.\nWe have partnered with 1,500+ companies to deliver a new kind of learning that's transforming today’s workforce.\nOur upskilling apprenticeships are designed for people of any age and career stage to build critical AI, data, and tech skills. Our learners have driven $2bn+ ROI for their employers, using the skills they’ve learned to improve productivity and measurable performance.\nIn April 2026, we announced $70 million in strategic funding, led by Schroders Capital, with participation from StepStone Group, Lightspeed Venture Partners and General Catalyst. At an increased valuation of $2.1bn, the round makes us Europe’s first EdTech double unicorn.\nBut we aren’t stopping there. With a strong operational footprint and 800+ employees, we have ambitious plans to continue scaling. We’re building a world where tech skills unlock people’s potential and output.\nJoin Multiverse and power our mission to equip the workforce to win in the AI era.\nAbout the Role\nWe’re looking for a proactive, organised, and people-focused Workplace Manager to lead the day-to-day operations of our London HQ and help create an exceptional employee experience.\nThis is a hands-on role that combines workplace operations, employee experience, office management, and continuous improvement. You’ll ensure the office runs smoothly, efficiently, and compliantly while helping to shape a workplace culture where people feel supported, connected, and able to do their best work.\nWorking closely with the Workplace Operations Coordinator and cross-functional teams including People, IT, Finance, and Executive Assistants, you’ll oversee workplace systems, vendor management, office projects, events, health & safety, and operational processes. You’ll also play a key role in improving how we work by introducing smarter systems, automation, and AI-driven efficiencies across workplace operations.\nThis role is ideal for someone who enjoys balancing operational excellence with hospitality and employee experience in a fast-paced, scaling environment.\nKey Responsibilities\nWorkplace Operations & Office Management\nLead the day-to-day running of the London office, ensuring the workplace operates efficiently, professionally, and proactively at all times\n\nPartner with the Workplace Operations Coordinator to oversee front-of-house operations, meeting rooms, catering, hospitality, office standards, and employee support\n\nManage and resolve operational issues quickly and effectively, ensuring strong ownership of ticketing workflows, response times, contractor responses.\n\nDevelop and continuously improve workplace systems, processes, documentation, and operational playbooks\n\nManage relationships with vendors, contractors and service providers, alongside oversight of budgets, invoices, and operational spend\n\nSupport with planning and execution of company events, including meetings, off-sites, socials, volunteering initiatives, and cultural programmes, ensuring a high-quality employee and stakeholder experience\n\nProvide reception cover during absences, acting as a professional and welcoming first point of contact\n\nSupport upcoming office move activities including planning, communications, coordination, design, and execution\n\nManage key workplace platforms including desk booking, ticketing, access control, learning systems, digital signage.\n\nIdentify opportunities to improve efficiency and employee experience through smarter systems, AI tools, and workflow automation\n\nUse data, reporting, and employee feedback to drive continuous improvement across workplace operations\n\nHealth, Safety & Compliance\nOwn day-to-day workplace health & safety processes and compliance requirements for the London office\n\nConduct workplace audits, DSE assessments, risk assessments, and maintain accurate compliance documentation\n\nCoordinate with building management and external providers to ensure health & safety standards are maintained\n\nAct as a key point of contact during workplace incidents, escalations, or operational disruptions\n\nServe as a Fire Warden and First Aider (training can be provided if needed)\n\nAbout You\nProven experience in workplace management, office operations, hospitality, or facilities coordination within a fast-paced environment\n\nStrong operational and organisational mindset, with the ability to prioritise effectively, manage multiple workstreams, and deliver high standards consistently\n\nConfident leading initiatives, managing vendors and workplace services, and taking ownership of operational outcomes\n\nExcellent communication and stakeholder management skills, with a proactive, calm, and solutions-focused approach\n\nComfortable operating both strategically and hands-on, with strong attention to detail and follow-through\n\nPassionate about creating and owning a welcoming, well-run workplace environment where people feel supported, engaged, and able to do their best work\n\nExperience supporting office moves, workplace projects, or scaling office environments is advantageous\n\nComfortable working with workplace technology, operational systems, and digital tools, with a curiosity for AI and process automation\n\nHealth & Safety knowledge, DSE experience, or relevant workplace certifications are a plus\n\nWhy This Role?\nOpportunity to play a key role shaping the employee experience within a fast-growing, values-led ed-tech business\n\nHigh-impact role with real ownership and autonomy across workplace operations\n\nExposure to workplace strategy, office projects, events, and operational leadership\n\nCollaborative, ambitious, and supportive team culture\n\nOpportunity to help evolve and scale a best-in-class workplace experience\n\nBenefits\nTime off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year\n\nHealth & Wellness - private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support\n\nHybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month\n\nWork-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year\n\nSpace to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!\n\nOur Commitment to Diversity, Equity and Inclusion\nWe’re an equal opportunities employer. And proud of it. Every applicant and employee is afforded the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. This will never change. Read our Equality, Diversity & Inclusion policy here.\nOur Commitment to Safeguarding\nMultiverse is committed to safeguarding and promoting the welfare of our learners. We expect all employees to share this commitment and adhere to our Safeguarding Policy, our Prevent Policy and all other Multiverse company policies. Successful applicants will be required to undertake at least a Basic check via the Disclosure Barring Service (DBS).\nFor roles that will involve a Regulated Activity, successful applicants must also undergo an Enhanced DBS check, including a Children’s Barred List check and a Prohibition Order check. Roles involving Regulated Activity may interact with vulnerable groups, therefore are exempt from the Rehabilitation of Offenders Act 1974 meaning applicants are required to declare any convictions, cautions, reprimands, and final warnings.\nProviding false information is an offence and could result in the application being rejected or summary dismissal if the applicant has been selected, and possible referral to the police and the DBS.","description_format":"text","description_chars":7958,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events","Equity","Gym membership","Health insurance","Hybrid work","Life insurance"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Vocational Education","Corporate Training"],"lifecycle":[{"event":"open","at":"2026-10-15T15:16:46Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":48,"reasons":["conf:3","win:early"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/multiverse-workplace-manager","json_url":"https://alion.io/job/multiverse-workplace-manager.json","meta":{"generated_at":"2026-10-16T11:54:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10925,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5192},"rest":"https://alion.io/mcp/rest/get_company?id=5192"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmultiverse-workplace-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmultiverse-workplace-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmultiverse-workplace-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/multiverse-workplace-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmultiverse-workplace-manager"}]}