{"id":1845374,"url":"https://alion.io/job/munichre-credit-controller","title":"Credit Controller","company":{"id":36686,"name":"Munich Re","domain":"munichre.com","url":"https://alion.io/company/munichre","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career sitemap","truth_index":{"grade":"B","score":76,"open_postings":354,"ghost_share":0,"stale_share":0.949,"repost_share":0,"time_to_fill_p50_days":35,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":39000,"max_usd":100000,"period":"year","method":"role_country_seniority_unknown","sample_n":336},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"closed","first_seen_at":"2026-08-24T00:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-08T03:07:21Z","board_verified":false,"closed_at":"2026-10-08T03:07:21Z","days_open":45,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":45},"description":"Job title: Credit Controller\nLocation: Birkenhead or Manchester (Hybrid)\nWhy Join HSB?\nWe don't just insure risk-we help businesses build resilience.\nAt HSB, you'll join a purpose-driven organisation where collaboration, customer focus and continuous improvement are at the heart of everything we do. As part of our Credit Management team, you'll play an important role in supporting the financial health of the business by building positive relationships with brokers and clients while helping to keep our cash flow strong.\nYou'll work alongside supportive colleagues in an environment that values your ideas, encourages your development and gives you the opportunity to make a real impact every day.\nApply today and become part of a company that combines specialist expertise with market-leading insurance solutions-and inspires trust.\nPart of the wider Munich Re Group.\nWhat You'll Be Doing\nAs a Credit Controller, you'll manage an allocated portfolio of broker and client accounts, helping to recover outstanding payments while delivering a professional and customer-focused service.\nWorking closely with colleagues across the business, you'll proactively manage aged debt, resolve queries, carry out reconciliations and build strong relationships with brokers and internal stakeholders. You'll help identify practical solutions to payment issues, ensure credit control processes are followed, and contribute to achieving our cash flow objectives.\nWhat Makes This Role Special\nMake a real impact - Play an important role in supporting the financial performance of the business.\n\nBuild trusted relationships - Work closely with brokers, clients and colleagues across HSB to resolve queries and deliver positive outcomes.\n\nDevelop your expertise - Gain exposure to a specialist insurance business with opportunities to grow your career.\n\nDrive continuous improvement - Contribute ideas that enhance processes and improve the customer experience.\n\nTrusted brand - Join a business recognised for technical expertise, innovation and customer focus as part of the wider Munich Re Group.\n\nWhat You Bring\nA customer-focused approach with excellent communication skills.\n\nStrong organisational skills and the ability to manage competing priorities.\n\nGood attention to detail and a high level of accuracy.\n\nA proactive, positive attitude with the confidence to solve problems and make informed decisions.\n\nThe ability to build effective working relationships with colleagues, brokers and customers.\n\nA collaborative mindset and willingness to support the wider team.\n\nWhat You'll Need\nProven experience in collections or credit control.\n\nExperience working within a finance or accounts receivable environment.\n\nGood Microsoft Excel skills, including VLOOKUPs and basic Pivot Tables.\n\nExperience managing customer accounts and resolving payment queries.\n\nStrong written and verbal communication skills.\n\nThe ability to work independently while contributing to a collaborative team environment.\n\nIf you're excited about this opportunity but don't meet every requirement, we'd still love to hear from you. We recognise that skills and experience can be gained in different ways, and we're committed to building a diverse and inclusive team.\nWhat We Offer\nIn addition to a competitive salary and hybrid working, you'll benefit from a comprehensive rewards package including:\nAnnual bonus opportunity.\n\n25 days annual leave plus bank holidays and wellbeing days.\n\nUp to 13% employer pension contribution.\n\nPrivate medical and dental cover.\n\nLife assurance.\n\nWellbeing and development programme, Employee Assistance Programme and health assessments (subject to eligibility).\n\nStudy support and continuing professional development.\n\nHybrid working.\n\nDiversity, Equity & Inclusion\nAt HSB, Diversity, Equity, and Inclusion foster innovation and resilience and enable us to act braver and better. Embracing the power of DEI is at the core of who we are. We recognise diversity can be multi-dimensional, intersectional, and complex, so we want to build a diverse workforce that includes a wide range of racial, ethnic, sexual, and gender identities; economic and geographic backgrounds; physical abilities; ages; life, school, and career experiences; and political, religious, and personal beliefs. Additionally, we are committed to building an equitable and inclusive work environment where this diversity is celebrated, valued, and has equitable opportunities to succeed.\nAll candidates in consideration for any role can request a reasonable adjustment at any stage of our recruitment process by speaking with their Talent Acquisition contact.","description_format":"text","description_chars":4628,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity","Hybrid work","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Services","Property & Casualty Insurance","Reinsurance"],"lifecycle":[{"event":"open","at":"2026-10-04T20:04:54Z"},{"event":"close","at":"2026-10-08T03:07:21Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Graduate Trainee, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Graduate Trainee; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-10T06:21:00+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/munichre-credit-controller","json_url":"https://alion.io/job/munichre-credit-controller.json","meta":{"generated_at":"2026-10-12T03:23:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5278,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":36686},"rest":"https://alion.io/mcp/rest/get_company?id=36686"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmunichre-credit-controller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmunichre-credit-controller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmunichre-credit-controller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/munichre-credit-controller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmunichre-credit-controller"}]}