{"id":415777,"url":"https://alion.io/job/murmuration-partnership-success-manager","title":"Partnership Success Manager","company":{"id":19788,"name":"Murmuration","domain":"murmuration.org","url":"https://alion.io/company/murmuration","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-08-27T00:00:00Z","employer_posted_date":"2026-08-27","last_verified_at":"2026-10-28T19:52:54Z","board_verified":true,"closed_at":null,"days_open":62,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":62},"description":"Who We Are\nAt Murmuration, we believe that America’s promise is shaped and reshaped by the best ideas and ideals of its communities, and the dreams of the people who believe in a better life for themselves, their families, and each other.\nWe help organizations build power in their communities in four key ways: we organize a network of values-aligned partners; we provide deep, data-driven insights into people, places, and perspectives; we develop tools that make organizing and engagement easy and more effective; and we offer services that strengthen our partners’ capacity to lead change in their communities.\nWe envision an America where every community has what it needs to help people lead healthy, free, and dignified lives. We work to redesign the systems and structures we all depend on - how we learn, live, govern, and solve problems - so that they are just, equitable, resilient, and rooted in shared responsibility. By strengthening the ties that hold communities together, we aim for civic life defined by collective action and care, with effective leadership that truly represents everyone.\nWe are a collaborative, curious, and creative team of organizers, scientists, teachers, technologists, campaign veterans, and more who share the unwavering belief that we can use our gifts in service of transforming America - together. We’ve built our team guided by the belief that the whole is greater than the sum of its parts. And so we support each other relentlessly - rallying together to face challenges the same way we celebrate each other’s wins.\nAbout the Position\nMurmuration is looking for a Partnership Success Manager to join our fast-growing team. This role is primarily responsible for ensuring Murmuration’s partners take full advantage of our technology product, Organizer, as well as the broader suite of products and services we offer. Practically, you will serve as the primary point of contact for a portfolio of partners, building trusted relationships while resolving support questions and needs, coordinating support resources across the organization, passing requests off to the appropriate internal parties when necessary and following up to ensure resolution, and acting as a consistent resource for partners throughout their experience with Organizer. You will guide partners from onboarding through ongoing adoption of Organizer, helping them successfully plan and execute their campaigns while maximizing the value of Murmuration’s tools and services. You will also help partners more fully utilize our analytic tools and supports designed and built by our Data and Data Science Teams.\nJob level: P3\nWhat You’ll Do\nLearn and become an expert in Murmuration’s full suite of product offerings, including Organizer, related third-party tools, and data;\nDevelop an in-depth understanding of Murmuration’s partners and their work to deliver tailored support that meet their specific goals and programmatic needs;\nManage a portfolio of Murmuration partners by: \nImplementing an onboarding plan for each new Partner and maintaining existing plans for current partners;\nWorking to diagnose and troubleshoot technical and non-technical issues quickly, at times, in collaboration with internal teams;\nDeveloping and informing a support plan for each dedicated Partner;\nDeveloping and maintaining online support documentation and help resources;\nOperating as the primary point of contact between Murmuration’s partners throughout their time using the platform;\nManaging weekly or bi-weekly meetings with campaign partners, as well managing an internal pod to help support your Partner portfolio;\nFacilitating trainings from organization members to partners on how to use Murmuration’s full product offering;\nIdentifying additional project-based opportunities to collaborate and support partner organizations with our broader suite of on-demand products and services; and\nManaging a portfolio of both Campaign and Organizer service-level partners.\nLead cross-functional bodies of work to ensure timely delivery of services to campaign partners;\nMaintain a process/system for collecting Partner feedback, specifically related to partners’ use of the tool for evaluation and action; and\nDevelop best practices resources to ensure partners continue to derive maximum value from our tool.\nRequirements\nProven experience building and managing strong relationships with partner organizations;\nStrong communication and interpersonal skills, capable of collaborating and communicating effectively with diverse stakeholders;\nExcellent problem-solving skills;\nExperience supporting teams, products, or ideas to develop and manage outputs across multiple divisions or streams of work;\nExcellent project planning and management skills with the ability to break down complex problems into manageable pieces;\nStrong facilitation skills (e.g., trainings, meetings, etc.);\nStrong organization skills and attention to detail;\nFamiliarity with data and the need for data quality and hygiene;\nExperience with electoral or advocacy campaigns; and\nInterest in politics and/or community-focused policy work.\nNice to Haves\nPast experience with Salesforce and/or political data software (e.g., NGP VAN, NationBuilder, PDI);\nExperience working with diverse organizations and individuals;\nProven track record of successful team and/or cross-functional project management; and/or\nExperience working with data-driven organizations.\nTalented Partnership Success Managers come from all walks of life and career. If you are passionate about civic engagement and technology, please apply, even if you do not check every box!\nBenefits\nLocation and Compensation\nThe Partnership Success Manager is a full-time, salaried position with a comprehensive benefits package (detail below), open to candidates anywhere in the United States.\nThe starting salary for this position is $99,576. We set compensation using market data and apply it consistently across the organization to ensure fairness and transparency for everyone in similar roles.\nOur Culture of Care\nWe work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes:\nHealth, vision, and dental insurance with 100% of premiums covered for you and qualifying family members;\nRetirement benefits with a 5% employer match;\nA flexible unlimited PTO plan;\nGenerous paid parental leave;\nPre-tax commuter benefits;\nA company laptop;\nA flexible remote work environment;\nA home office setup stipend for all new employees;\nMonthly reimbursement for remote work expenses;\nA yearly professional development fund;\nMental health and wellness benefits through Calm and Better Help;\nYearly in-person staff retreats; and\nA welcoming culture that celebrates diversity, equity, inclusion, and belonging.\nAt Murmuration, we believe a vibrant, representative democracy depends on the inclusion of diverse voices, lived experiences, and perspectives. The best ideas don’t come from a single person or ideology - they emerge at the intersection of different backgrounds, identities, and viewpoints. We are proud of our commitment to building an organization and culture shaped by respect, empathy, and collaboration, where our team’s diversity fuels innovation, civic engagement, and meaningful change. We welcome new colleagues who will help us nurture this collective effort. Join us.\nAn Equal-Opportunity Employer with a Commitment to Diversity\nMurmuration is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, color, sexual orientation, religion, marital status, disability, political affiliation and national origin. We reasonably accommodate staff members and/or applicants with disabilities, provided they are otherwise able to perform the essential functions of the job.\nNote: Murmuration is two organizations working together to pursue our mission of amplifying the power of civic engagement: Murmuration Research Institute, a 501(c)(3) that conducts research to identify, design, and create the data, tools, and insights that build healthier and more equitable communities; and Murmuration, Inc., a 501(c)(4) that supports organizations working across the country on the nation’s most challenging issues with access to data, tools, and research that build healthier and more equitable communities.","description_format":"text","description_chars":8487,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Equity","Home office","Parental leave","Professional development","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Statistics & Open Data Portals"],"lifecycle":[{"event":"open","at":"2026-09-06T03:03:34Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.411,"p_room":0.28,"age_days":62,"expected_fill_days":27,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/murmuration-partnership-success-manager","json_url":"https://alion.io/job/murmuration-partnership-success-manager.json","meta":{"generated_at":"2026-10-28T20:07:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":27853,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19788},"rest":"https://alion.io/mcp/rest/get_company?id=19788"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmurmuration-partnership-success-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmurmuration-partnership-success-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmurmuration-partnership-success-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/murmuration-partnership-success-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmurmuration-partnership-success-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":415777}},{"tool":"search_jobs","arguments":{"company":"murmuration.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":415777},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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