{"id":2976450,"url":"https://alion.io/job/muthootfincorp-customer-service-executive-22","title":"CUSTOMER SERVICE EXECUTIVE","company":{"id":2080538,"name":"Muthoot FinCorp","domain":"muthootfincorp.com","url":"https://alion.io/company/muthootfincorp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Career site","truth_index":{"grade":"B","score":80,"open_postings":32,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":10,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Kota, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5000,"max_usd":12000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":17},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-27T21:34:34Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Key Job Responsibilities\nTo ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches.\nPromote and maintain positive relations with all contacts, customers, and potential customers\nAchieve desired level of productivity to meet & contribute towards branch profitability targets.\nPromotes the products and services; consistently cross-sells and Up-sells products at every opportunity.\nConduct promotional activities for marketing and drive referral programs for customer acquisition\nResponsible to handle day to day transactions and valuables.\nMaintain all data and records related to daily transactions\nRetain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being\nKnowledge, Skills & Attributes\nResult Orientation\nCustomer Service & Retention Focus\nDigital Mindset\nRelationship Building\nProcess Knowledge/ Orientation\nEffective Time Management\nCross Selling / Upselling Skills\nBusiness Development\nCommunication Skills - Proficiency in local language and English\nRole Requirements\nEducational Qualification - Graduate\nExperience - Freshers / 1 year experience in lending / financial services","description_format":"text","description_chars":1248,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-21T04:54:04Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.5,"p_room":0.55,"age_days":14,"expected_fill_days":10,"reasons":["conf:2","stale_co","wave","velocity","win:tail","comp:junior,brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/muthootfincorp-customer-service-executive-22","json_url":"https://alion.io/job/muthootfincorp-customer-service-executive-22.json","meta":{"generated_at":"2026-10-27T22:26:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14205,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2080538},"rest":"https://alion.io/mcp/rest/get_company?id=2080538"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmuthootfincorp-customer-service-executive-22"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmuthootfincorp-customer-service-executive-22"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmuthootfincorp-customer-service-executive-22"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/muthootfincorp-customer-service-executive-22\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmuthootfincorp-customer-service-executive-22"}]}