{"id":2110778,"url":"https://alion.io/job/mwresource-process-automation-specialist","title":"Process Automation Specialist","company":{"id":679146,"name":"MWResource","domain":"mwresource.com","url":"https://alion.io/company/mwresource","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"B","score":84,"open_postings":8,"ghost_share":0,"stale_share":0.625,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":26,"max":29,"currency":"USD","period":"hour","gross":null,"usd_annual":58000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-08T22:12:19Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-13T01:06:18Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"JOB-2508\nRemote or Hybrid in Columbus, OH\nDuration: 12 months\nThe purpose of the Process Automation Specialist is to design, develop and implement automation technology solutions using Visual Studio, Pega, Access, SQL databases and other technologies that enhance and support the performance of the Customer Contact Centers' strategic goals and objectives; trouble shoot when technology issues occur and act as the liaison with IT.\nThe contractor will:\nSupport leaders in testing and/or developing test plans.\nPerform validation testing pre and post technology changes\nDevelop, code, unit test, debug, and implement RPA solutions\nReview and analyze organizational needs and goals to determine future impacts to applications and systems\nRequirements\nBachelor's Degree or certification in computer programming/management\n1-3 Years of experience developing applications in a corporate environment\nEnhanced knowledge and understanding of CIS and/or DIS\nAdvanced skills with personal computers, data base management, and software such as M365 Office\nFlexible in working a schedule including nights, weekends, stand-by and emergency support as assigned\nPreferred Qualifications:\n1-3 years Programing experience in Robotic Process Automation\n1-3 years Developing VBA applications\n1 year Experience in Call Center Operations\nLEAN Six Sigma\nBenefits\nThe base pay range for this role is $26 - 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