{"id":1816094,"url":"https://alion.io/job/my-amazon-guy-it-qa-specialist","title":"IT QA Specialist","company":{"id":2021932,"name":"My Amazon Guy","domain":"myamazonguy.com","url":"https://alion.io/company/myamazonguy","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"QA","role_family":"QA","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Asana","optional":false},{"name":"Google Workspace","optional":false},{"name":"JavaScript","optional":false},{"name":"Python","optional":false},{"name":"Zapier","optional":false}],"status":"live","first_seen_at":"2026-10-04T00:44:57Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-12T22:08:03Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"This is a remote position.\nThe IT Quality Assurance role has ended up being 99% focused on Quality Assurance (QA) rather than audits. It is responsible for ensuring that IT systems and processes are consistently monitored and improved in alignment with MAG’s standards and industry regulations. Responsibilities include performing detailed tests to identify and resolve system bugs, developing and maintaining automated test scripts, and providing expert and technical audits.\nAn ability to be an expert in problem-solving, critical thinking, and an understanding of complex system dependencies are essential in enabling the IT Manager to show where My Amazon Guy processes are broken and how those processes are affecting key data points. An individual with a strong passion to solve problems and improve data integrity will excel in this position.\nAbout My Amazon Guy\n\nMy Amazon Guy is a growing digital marketing agency with more than 500 employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.\nKey Responsibilities\nEnsure proper prioritization of tasks is observed, and assignments are properly actioned and handled per MAG standards.\nProactively contribute to providing strategies for work quality advancements.\nCollaborate with IT Devs to ensure testing and observation of solutions add value to end users.\nEnsure all fields in tasks have met the standard requirement of the team.\nPerform Root Cause Analysis (RCA) on complex system issues.\nAct as a Cross-Departmental Unblocker by managing tasks such as workflow automations.\nCreate templates and initiatives to improve QA process efficiency across the organization.\nCoordinate and generate independent test cases for each newly developed application/system.\nManage QA IT projects during each phase, ensuring all tasks are reviewed for quality assurance.\nCommunicate and recommend improvements to the functionality, design, and usability of new systems/applications.\nEnsure all work projects are compliant with the company’s standards.\nServe as the final line of defense to ensure IT solutions meet end users’ requests.\nReporting & Growth\n\nReports to the IT Team Lead / IT Manager.\nExpected to manage multiple tasks independently while maintaining high-quality standards.\nOpportunities to contribute across departments and help improve organizational processes.\nRequirements\nAt least 3 years of relevant experience in IT quality assurance and audit roles.\nStrong understanding of quality assurance principles, methodologies, and best practices.\nHands-on experience with No-Code/Low-Code platforms, such as Zapier, Google Workspace, JotForms, HubSpot, PandaDoc, and AirTable.\nKnowledge of HTML, CSS, JavaScript, Python, and API integration.\nExperience with Asana or similar project management tools for task and project tracking.\nFamiliarity with software testing techniques, tools, and defect-tracking systems.\nExcellent analytical and problem-solving skills.\nStrong communication and interpersonal skills.\nAbility to work both independently and collaboratively within a team environment.\nTechnical Requirements\nA computer with dual monitor setup is required\nComputer with at least 8GB of RAM\nMust have at least 25 MBPS internet speed\nCamera with at least 1080p resolution\nBenefits\n40 hours a week, 8 hours a day\nCompetitive salary base\nPermanent work-from-home setup\nUnlimited FREE access to MAG School courses and SOP Library\nWork schedule is in Eastern Standard Time (EST), Monday-Friday only\nOpportunities for professional development and career advancement","description_format":"text","description_chars":3652,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional 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