{"id":1813886,"url":"https://alion.io/job/my-amazon-guy-it-specialist","title":"IT Specialist","company":{"id":2021932,"name":"My Amazon Guy","domain":"myamazonguy.com","url":"https://alion.io/company/myamazonguy","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":{"label":"EST","utc_offset_min":-5,"utc_offset_max":-5},"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":81000,"period":"year","method":"global_role_seniority_cell","sample_n":814},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Airtable","optional":false},{"name":"Asana","optional":false},{"name":"Google Workspace","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Monday.com","optional":false},{"name":"Slack","optional":false},{"name":"WordPress","optional":false},{"name":"Zapier","optional":false},{"name":"JavaScript","optional":true},{"name":"PHP","optional":true},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-10-03T22:29:54Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-12T22:08:03Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"This is a remote position.\nThe IT Specialist is a strategic position that plays a pivotal role in the data integrity of key My Amazon Guy functions. The role requires someone who is passionate about data quality, data analytics, and automation in order to drive business strategy. An ability to be an expert in problem-solving, critical thinking and an understanding of complex system dependencies are essential in enabling the IT Manager to show where My Amazon Guy processes are broken and how those processes are affecting key data points.\nAn individual with a strong passion to solve problems and improve data integrity will excel in this position.\nAbout My Amazon Guy\nMy Amazon Guy is a growing digital marketing agency with more than 500+ employees and clients! We are engaging, rewarding, and innovative. Our company’s goal is to grow sales while giving our clients the peace of mind that everything on Amazon is taken care of.\nKey Responsibilities\nStrong communication, listening, and interpersonal skills\nHighly organized, detail-oriented, and adaptable under deadlines\nSkilled in analysis, problem-solving, and data visualization\nProficient in Microsoft Office Suite, G-Suite, and related applications\nKnowledge of CMS (WordPress), monday.com, and API integration (basic/desired)\nExperienced with security systems (Anti-Virus, Firewall, Two-Factor Authentication)\nFamiliar with tools such as 1Password, Airtable, Amazon Seller Central, Asana, Google Workspace, Helium 10, HubSpot, Jotform, Monday, Slack, Time Doctor, and Zapier\nUnderstanding of marketing communications and online marketing\nNaturally creative, technology-focused, and committed to quality output\nTeam player with cross-cultural collaboration experience\nExperience managing websites\nRequirements\n1+ years of experience in an IT Help Desk role\nBachelor’s Degree in Information Systems, Analytics, Operations Management, Data Science, or other Quantitative Field preferred\nExcellent verbal and written communication skills\nAbility to multitask and prioritize\nExperience with Data Analytics, Jotform, Airtable, Zapier, Hubspot, Asana, Google Workspace\nDatabase management is a plus but not required\nJavaScript, Python, CSS, HTML is a plus but not required\nProficient with Microsoft Office, G Suite applications, and computer security systems\nProficient with, or able to quickly become proficient with, a range of general and specialized applications, software, and hardware used in the organization and the industry.\nExpert in problem-solving, critical thinking, and an understanding of complex system dependencies\nTechnical Requirements\nA computer with dual monitor setup is required\nComputer with at least 8GB of RAM\nMust have at least 25 MBPS internet speed\nCamera with at least 1080p 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