{"id":1674807,"url":"https://alion.io/job/my-harmoney-delivery-manager","title":"Delivery Manager","company":{"id":2129261,"name":"my_harmoney","domain":"myharmoney.eu","url":"https://alion.io/company/myharmoney","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_city","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Ghent, Belgium"],"countries":["BE"],"hiring_countries":["BE"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":186000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":541},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"Confluence","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-09-03T14:04:37Z","employer_posted_date":"2026-09-03","last_verified_at":"2026-10-05T00:29:45Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"As Implementation Manager, you'll lead strategic SaaS implementations for banks, insurers, and other regulated organisations that rely on Harmoney to automate and modernise their compliance operations.\nTrusted by organisations such as Belfius, Baloise, AG Insurance, and Swiss Life, Harmoney is helping shape the future of compliance across Europe. If you enjoy working with enterprise customers, leading complex projects, and delivering measurable business impact, we'd love to meet you.\nAbout Harmoney\nThis is an exciting time to join Harmoney. Following a €10 million Series A funding round, we're accelerating our growth across Europe and investing heavily in our people, product, and international expansion. Headquartered in Ghent, Harmoney builds a modular SaaS platform that helps financial institutions automate compliance throughout the customer lifecycle. As the winner of the McKinsey Startup Challenge 2025 and a Deloitte Technology Fast 50 2025 company, we're building the future of compliance technology - and looking for talented people to help shape it.\nYour impact\nAs Implementation Manager, you'll own the successful delivery of customer implementations from kickoff to go-live. You'll act as the bridge between customers, Product, and Engineering, ensuring projects are delivered on time, aligned with customer needs, and scalable within our product vision.\nThis is a highly visible role with significant ownership and direct influence on customer success.\nWhat you'll do\nLead end-to-end SaaS implementation projects from kickoff to go-live\nManage scope, timelines, risks, and stakeholder expectations\nServe as the primary customer contact throughout delivery\nTranslate customer requirements into scalable product configurations\nGuide customers towards best-practice adoption of the platform\nCoordinate Product, Engineering, and customer teams\nSupport implementation planning, testing, validation, and go-live activities\nWhat will help you succeed\nEssentials\n3+ years of experience delivering SaaS implementations, software projects, or similar customer-facing technology initiatives\nKYC / AML expertise\nStrong project and stakeholder management skills\nExperience working with enterprise customers or complex business environments\nAbility to challenge requirements and guide customers towards scalable solutions\nProfessional proficiency in English and native-level Dutch or French\nNice to have\nExperience with SaaS platforms, APIs, and integrations\nFamiliarity with Agile environments and tools such as Jira and Confluence\nExperience in banking, insurance, compliance, or other regulated industries\nExposure to testing, validation, or delivery management activities\nWho you are\nCustomer-focused and solution-oriented\nAnalytical and pragmatic\nStrong communicator and relationship builder\nComfortable taking ownership and making decisions\nEnergised by a fast-moving scale-up environment\nWhat we offer\nA highly competitive salary based on your experience and expertise: salary band B3, gross monthly between 3600 and 6100\nCompany car (Tesla Model Y or equivalent) or mobility budget\nHospitalisation, pension, and group insurance\nMeal vouchers, eco vouchers, and net expense allowance\nMacBook, smartphone, and phone subscription\n32 days of annual leave (20 legal holidays + 12 ADV days)\nFull flexibility on remote work\nFull-time or 80% schedule\nLong-term freelance collaboration also possible\nInterested?\nSend us your CV and a short introduction. We'd love to hear your story and explore whether we're a great match.\nNo agencies or intermediaries please.","description_format":"text","description_chars":3570,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Dutch","level":"All levels","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Annual leave","Apple Macbook"],"hiring_locations":[{"name":"Belgium","iso":"BE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data & Analytics","Financial Services","Professional Services"],"lifecycle":[{"event":"open","at":"2026-10-02T07:55:43Z"}],"visa":[],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.695,"p_room":0.55,"age_days":30,"expected_fill_days":25,"reasons":["conf:10","win:tail"],"computed_at":"2026-10-04T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/my-harmoney-delivery-manager","json_url":"https://alion.io/job/my-harmoney-delivery-manager.json","meta":{"generated_at":"2026-10-05T00:38:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":827,"day_limit":5000,"remaining_today":4173,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}