{"id":2871801,"url":"https://alion.io/job/my-technical-support-engineer-2","title":"Technical Support Engineer","company":{"id":1965383,"name":"MY","domain":"my.games","url":"https://alion.io/company/my-games","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"HeadHunter","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Yerevan, Armenia"],"countries":["AM"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-19T11:04:20Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-23T16:28:20Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"MY.GAMES is a leading European developer and publisher, driven by a singular goal: making great games that capture the hearts of players worldwide. Our community unites 1+ billion registered players.\n We’ve developed or produced games, including War Robots, Hustle Castle, Rush Royale, Left to Survive, Tacticool, Grand Hotel Mania - and many more.\n Our internationally distributed team consists of top-tier gamedev professionals. We work remotely, and our hubs are located in the Netherlands, Cyprus, Armenia, UAE and Serbia.\n Come join a universe of professional opportunities: develop and support large scale projects from PC/console/mobile, and create products across various genres - from casuals to shooters.\n What you’ll do:\n Prepare new workstations\n\n Register users in information systems\n\n Troubleshoot software and hardware issues\n\n Maintain inventory of computer equipment and software\n\n Participate in projects for the development of the company's IT infrastructure\n\n Contribute to ensuring information security\n\n What you need to succeed:\n Minimum 2 years experience in a similar position\n\n Knowledge of personal computer and server architecture\n\n Up-to-date knowledge of modern hardware\n\n Experience with user operating systems: MS Windows 7, 8, 10, MacOS\n\n Basic knowledge of server operating systems\n\n Confident basic knowledge of networking technologies\n\n What we offer:\n Collaborative working atmosphere in an internal game dev community that unites more than a dozen of internal game studios, crafting innovative experiences across mobile, PC, and console platforms\n\n A strong team of specialists across different areas - access unique expertise and professional knowledge\n\n Possibility to experiment and work on interesting tasks with ambitious goals - we have all resources to implement new ideas\n\n Create great games and win the hearts of players\n\n Push the boundaries of the game industry and lead the way forward","description_format":"text","description_chars":1937,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"},{"name":"Cyprus","iso":"CY","kind":"country"},{"name":"Netherlands","iso":"NL","kind":"country"},{"name":"Serbia","iso":"RS","kind":"country"},{"name":"Armenia","iso":"AM","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-19T19:57:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:22","velocity","win:early","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/my-technical-support-engineer-2","json_url":"https://alion.io/job/my-technical-support-engineer-2.json","meta":{"generated_at":"2026-10-24T05:49:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8337,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1965383},"rest":"https://alion.io/mcp/rest/get_company?id=1965383"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmy-technical-support-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmy-technical-support-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmy-technical-support-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/my-technical-support-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmy-technical-support-engineer-2"}]}