{"id":3856535,"url":"https://alion.io/job/mycronic-service-engineershanghai-pg","title":"Service Engineer(Shanghai)_PG","company":{"id":56476,"name":"Mycronic","domain":"mycronic.com","url":"https://alion.io/company/mycronic","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":8,"ghost_share":0,"stale_share":0.875,"repost_share":0,"time_to_fill_p50_days":44,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T07:57:59Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-10T04:26:32Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Mycronic is a global high-tech company whose innovative solutions have been advancing electronics technology for over 50 years. Today we continue to grow and serve customers in an expanding variety of industries. What we do impacts the future of technology, and in turn, the way we live our lives tomorrow.\nWe’re looking for people to join our talented, motivated and friendly team on the cutting-edge. Here, in an open, collaborative and flexible environment, you’ll work alongside leading industry experts and take on challenging projects that bring tomorrow’s electronics to life.\nAbout the position\nProvide On-Site Support and react to system down emergencies to ensure the systems are return to production in a timely matter\nAbility to troubleshoot, diagnose and repair by using the training received and the knowledge of electrical and mechanical skills\nAbility to read technical drawing.\nCommunicate with our technical support team globally to ensure corrective actions are taken efficiently and precisely\nTravel upon business needs to other regions, will include international travel for training\nWork both independently and in a team environment\nQualifications\nBachelor's degree or above and majoring in engineering\nminimum of 2 years’ experiences in customer service\nExcellent written and oral communication skills in Chinese and English language\nBe able to quickly adapt to new circumstances\nGood decision-making skills\nAbility to encourage and motivate people with responsible attitude\nAbility to travel, including short-term and long-term.\nDetails\nDepartment: PG Customer Service Shanghai\nPlace of employment: Shanghai, China\nCountry: China\nApplication deadline: Oct, 29th, 2026\nContact person/s: Lena Gu\nHow to apply: please send your cv to the email address: \nA culture of collaboration and personal growth\nAt Mycronic, we love what we do, but most importantly who we do it with. Because to us the relationships we have with our customers and each other are the keys to success.\nTake part in the excitement of working with innovative people and global businesses who are elevating today’s standards in modern electronics. Share in the responsibility of bringing great ideas to life within an inclusive culture that not only promotes personal growth and embraces diversity but depends upon it.\nHere you are expected to have a voice and will be encouraged to get involved. It’s this very mindset that empowers our people to make a positive difference for a broad range of businesses, society and the planet - every day.\nClick to learn more about Mycronic and what it’s like to work with us https://www.mycronic.com/en/career/working-at-mycronic/","description_format":"text","description_chars":2678,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Chinese","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Semiconductor Equipment"],"lifecycle":[{"event":"open","at":"2026-11-06T06:41:14Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":44,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/mycronic-service-engineershanghai-pg","json_url":"https://alion.io/job/mycronic-service-engineershanghai-pg.json","meta":{"generated_at":"2026-11-10T21:48:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":154,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":56476},"rest":"https://alion.io/mcp/rest/get_company?id=56476"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmycronic-service-engineershanghai-pg"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmycronic-service-engineershanghai-pg"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmycronic-service-engineershanghai-pg"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mycronic-service-engineershanghai-pg\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmycronic-service-engineershanghai-pg"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3856535}},{"tool":"search_jobs","arguments":{"company":"mycronic.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3856535},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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