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Mit einem digitalen Rocken Profil kann sich jeder\nBewerber schnell und unkompliziert mit marktführenden Firmen verbinden und das Profil teilen.\nUnsere Arbeit stellt technologisch und organisch die Menschen im Mittelpunkt. Rocken® bietet\nExecutive- Search und Talent Management Beratung an, um die persönlichen und individuellen Ansprüche\njedes Einzelnen abzuholen und diese in der Personalbeschaffung und Karriereplanung optimal umzusetzen.\nICT-Support (m/w/d)\n Lohn - CHF70'000 - 85'000 Rocken® ist in der Rekrutierung von Talenten und Experten aus IT Consulting und Software Engineering spezialisiert. Wir kollaborieren mit den spannendsten, Schweizer IT Softwarehersteller und Beratungsfirmen. Wir stellen einhergehend ein Netz an etablierten Unternehmungen digital und transparent durch unsere geschlossene Rocken® Talent Plattform zur Verfügung.\n Damit unsere Partner ihre Projekte erfolgreich stemmen können, braucht es ein Zusammenspiel verschiedener Fachspezialisten aus den Bereichen: Agile Business Analyse, Requirements Engineering, Project Management, Software Engineering, Architektur, DevOps, und Security.\n Hast du Lust auf eine neue Herausforderung? Dann profitiere als Rocken® Talent von unserer breiten Vernetzung und lass dir spannende Jobs vorstellen.\n Rolle:\n ICT-Probleme lösen, statt nur Tickets abarbeiten? Du hast Freude an Technik, bist gerne im direkten Kundenkontakt und möchtest deine Skills in Support, Netzwerken und IT-Infrastruktur weiterentwickeln? Dann könnte das dein nächster Karriereschritt sein!\n Verantwortung:\n Telefonischer und technischer Support bei Endanwender:innen, sowie sämtliche weitere IT-Fragestellungen\n\n Bearbeitung von Anfragen und Störungen per Telefon, E-Mail und Remote-Zugriff\n\n Unterstützung bei Installation und Einrichtung moderner Arbeitsplätze\n\n Dokumentation von Supportfällen\n\n Qualifikationen:\n mind. 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