{"id":861200,"url":"https://alion.io/job/mynaric-customer-project-manager-mfx","title":"Customer Project Manager (m/f/x)","company":{"id":51892,"name":"Mynaric","domain":"mynaric.com","url":"https://alion.io/company/mynaric","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Personio","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Munich, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":104000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1202},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-10T11:30:51Z","employer_posted_date":"2026-09-10","last_verified_at":"2026-10-04T02:44:42Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Your way into the future\nJoin us as a Customer Project Manager (m/f/x) and help shape the future of space communications. In this role, you will serve as the key interface between our customers and internal project teams, ensuring customer expectations are aligned with project realities and that commitments are communicated clearly throughout the project lifecycle.What awaits you at Mynaric\nWe are looking for a Customer Project Manager to support our Project Leads in the successful delivery of customer programs. Acting as the voice of the customer within the organization and the voice of the project towards the customer, you will help ensure transparent communication, timely issue resolution, and successful project execution.You will work closely with Business Development, Sales, Engineering, Production, Supply Chain, Manufacturing, and Finance functions while supporting multiple projects across commercial and government customers worldwide.\nKey Responsibilities\nCustomer Relationship Management\nServe as the primary day-to-day point of contact for assigned customers.\nBuild and maintain strong customer relationships throughout the project lifecycle.\nManage customer expectations regarding scope, deliverables, timelines, risks, and project status.\nCoordinate customer communications and ensure stakeholders receive regular updates.\nPrepare and facilitate customer reviews, status meetings, milestone reviews, and executive briefings.\nEscalate customer concerns and ensure timely resolution through the appropriate internal teams.\nProject Lead Support\nSupport Project Leads in planning, tracking, and coordinating customer-facing project activities.\nEnsure customer requirements are clearly documented, communicated, and understood by project teams.\nAssist Project Leads in maintaining project schedules, milestones, action logs, and risk registers.\nMonitor project progress against customer commitments and highlight deviations early.\nCoordinate cross-functional follow-up activities required to meet customer deliverables.\nSupport the preparation of project reviews, gate reviews, progress reports, and management presentations.\nContract and Deliverable Management\nMaintain awareness of customer contractual requirements, deliverables, acceptance criteria, and milestones.\nTrack customer deliverables and ensure alignment between contractual obligations and project execution plans.\nSupport change request management and ensure scope modifications are appropriately documented and communicated.\nMonitor customer milestone achievements and support associated documentation and reporting activities.\nCoordinate with Sales Operations, Finance, and Program teams regarding customer orders, invoicing milestones, and contractual deliverables.\nRisk and Issue Management\nAssist Project Leads in identifying and tracking project risks, dependencies, and issues.\nEnsure customer-impacting risks are proactively communicated and mitigation plans are developed.\nSupport issue resolution by coordinating actions across Engineering, Operations, Quality, and Supply Chain teams.\nProvide early visibility of schedule, cost, or technical concerns that may affect customer commitments.\nReporting and Governance\nMaintain customer reporting metrics.\nSupport weekly and monthly project reviews and executive reporting.\nTrack customer actions, risks, and deliverables.\nEnsure proper documentation of customer communications, decisions, and commitments.\nContribute to the continuous improvement of project management and customer engagement processes.\nWhat you bring with you\nRequired\n3-7 years of experience in project management, customer project management, account delivery management, or program coordination within aerospace, satellite communications, telecommunications, high-tech manufacturing, or related industries.\nBachelor's degree in Engineering, Business Administration, Project Management, or a related field.\nExperience working in cross-functional project environments involving Engineering, Production, Supply Chain, and Commercial teams.\nStrong customer-facing communication and stakeholder management skills.\nExperience coordinating multiple projects and priorities simultaneously.\nExcellent organizational and problem-solving abilities.\nAbility to translate technical information into customer-friendly language.\nStrong presentation and reporting skills.\nProficiency with project management tools and Microsoft Office applications.\nDesired\nExperience in the aerospace, satellite, defense, or telecommunications industries.\nFamiliarity with customer deliverables, contractual milestones, and change management processes.\nExperience supporting product development or manufacturing projects.\nKnowledge of project management methodologies and best practices.\nExperience working in matrix organizations.\nExposure to international customers and cross-cultural business environments.\nWorking knowledge of ERP systems such as SAP.\nWhat we offer you\nBe part of the company that is changing the world!\nHave you always wanted to come to work in your favorite space outfit? Then you are exactly right with us! Forget bureaucracy and work together with inspiring colleagues from all over the world while you embark on an incredible journey with Mynaric to work on unique and challenging projects and make a real contribution to the future of connectivity.\nWe offer flexible working hours as well as time off in lieu, diverse areas of responsibility, and an attractive compensation package as well as additional benefits such as: a mobility budget (public transport ticket, business bike, fuel voucher), non-cash benefits in the form of a shopping voucher, and company events.\nMynaric is an employer committed to equal opportunity. Therefore, we welcome applications from all qualified individuals, regardless of ethnic origin, gender, disability, religion/belief, sexual orientation, or age.\nIf this sounds like the place where you would like to work, then apply today and become part of a company that is changing the world!","description_format":"text","description_chars":6027,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":3,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Company events","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services"],"lifecycle":[{"event":"open","at":"2026-09-13T10:11:27Z"}],"visa":[],"liveness":{"score":72,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.798,"p_room":0.9,"age_days":22,"expected_fill_days":39,"reasons":["conf:11","win:mid"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/mynaric-customer-project-manager-mfx","json_url":"https://alion.io/job/mynaric-customer-project-manager-mfx.json","meta":{"generated_at":"2026-10-04T03:15:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4928,"day_limit":5000,"remaining_today":72,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}