{"id":3510225,"url":"https://alion.io/job/myob-principal-ai-experience-designer","title":"Principal AI Experience Designer","company":{"id":49874,"name":"MYOB","domain":"myob.com","url":"https://alion.io/company/myob","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Design","role_family":"Design","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":106000,"max_usd":237000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":422},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"Figma","optional":false},{"name":"Framer","optional":false}],"status":"live","first_seen_at":"2026-10-30T06:03:50Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-05T15:56:47Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"About the role:\nWe’re reimagining the next generation of MYOB’s experience. This experience is the intersection of AI, automation, insight and human behaviour and value come together to keep our customers in flow and doing that they love most when it comes to running their business.\nAs our Principal AI Experience Designer, you’ll help us shape how our customers see, feel, and trust AI inside our products.\nYou’ll help us define and execute our AI experience Strategy along with the other Design Leaders. You will help lead the evolution of our UX, UI, and service patterns to build experiences that feel intelligent, human, and beautifully cohesive. You’ll connect the dots between brand, product, data, and design systems to bring AI to life in ways that are useful, ethical, and distinctly MYOB.\nDrive and deliver the customer experience vision\nYou’ll play a pivotal role in our design leadership group, partnering closely with Group Design Managers, Research, Product, Engineering, and Brand to:\nDefine the vision for MYOB’s AI-first experience.\nDrive strategic, complex design projects that explore new interfaces, agentic workflows, and next-generation UI.\nElevate craft excellence, creative experimentation, and design thinking across teams.\nWork to lift the profile of MYOB as an innovation-led organisation in the community.\nCoach the wider business in the value and skills required to create exceptional AI-first design experiences for our users\nThe skills you'll need:\nStrong in UX/UI/Product Design, with deep experience leading cross-functional projects from discovery through delivery.\nProven record designing or leading AI-powered, data-driven, or highly interactive products.\nStrong skills in interaction design, visual design, and prototyping with emerging tools (Figma, Framer, V0, Diagram, etc.) and wider exploration in other AI tools and applications\nExperience guiding design systems or component libraries that scale across products.\nProven ability to define strategy, connecting customer insight, data, and design to business outcomes.\nComfort working in ambiguity: simplifying complex workflows and aligning diverse stakeholders.\nStrong storyteller and communicator with the ability to make the abstract tangible and influence through design.\nCuriosity for AI, agents, automation, and how they reshape experience design.\nExperience working with conversational, generative, or adaptive 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