{"id":3685247,"url":"https://alion.io/job/myoperator-enterprise-customer-success-executives","title":"Enterprise Customer Success Executives","company":{"id":2740334,"name":"MyOperator","domain":"myoperator.com","url":"https://alion.io/company/myoperator-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Zoho Recruit","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_company_offices","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-01T12:09:35Z","employer_posted_date":null,"last_verified_at":"2026-11-01T12:09:35Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"This is a remote position.\nThis is a 100% Remote Working Opportunity\n\nWe need 1 Person each from Mumbai & Bangalore only\n\nJob DescriptionThe Enterprise Customer Success Manager will be responsible for and will own the relationship with strategic enterprise accounts for MyOperator. The individual will be accountable for product adoption, revenue retention and expansion, and customer satisfaction of high net worth clients. The individual will be the only most important point of contact between the client and the product, and should be aiming to provide the best in class solutioning and consultation to the client regarding the product. \nKey Responsibility Area\nManage the customer lifecycle for business assigned. This includes, but is not limited to, product activation, adoption, and customer renewal. \n\nSeeking every possible opportunity of client expansion and working towards the same \n\nInteracting with and managing enterprise clients for product solutions and technical queries. \n\nCoordinating with enterprise sales team to understand the high-profile enterprise account. \n\nWorking on providing product related solutions to the high net worth clients. \n\nMake on-site visits (or video calls) to the assigned clients as per the requirement. \n\nRequirements\n\nMandatory\nB-Tech / Diploma in Software Development\n\nPostgraduate in management with excellent oral and written communication skills. \n\nProven work experience of 2 years in handling high profile B2B clients and similar roles. \n\nTechnically proficient \n\nCustomer-focused with the ability to understand the client queries \n\nExtremely process-oriented \n\nStrong analytical skills and hands-on experience on spreadsheets \n\nGood to Have\nExperience on working on API’s \n\nWorked on multiple CRM’s \n\nWorked in a similar industry \n\nHandled high profile, B2B clients \n\nBenefits\n100% Remote Working Flexible Work Hours\n\nOriginally posted on Himalayas","description_format":"text","description_chars":1904,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Machine Learning","Contact Center Software"],"lifecycle":[{"event":"open","at":"2026-11-03T14:28:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":34,"reasons":["seen:2","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/myoperator-enterprise-customer-success-executives","json_url":"https://alion.io/job/myoperator-enterprise-customer-success-executives.json","meta":{"generated_at":"2026-11-04T22:14:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":460,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2740334},"rest":"https://alion.io/mcp/rest/get_company?id=2740334"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmyoperator-enterprise-customer-success-executives"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmyoperator-enterprise-customer-success-executives"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmyoperator-enterprise-customer-success-executives"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/myoperator-enterprise-customer-success-executives\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmyoperator-enterprise-customer-success-executives"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3685247}},{"tool":"search_jobs","arguments":{"company":"myoperator.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3685247},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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