{"id":2305648,"url":"https://alion.io/job/mypack-graphic-designer-customer-service-coordinator","title":"Graphic Designer & Customer Service Coordinator","company":{"id":2969596,"name":"Mypack","domain":"mypack.us","url":"https://alion.io/company/mypack-us","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Design","role_family":"Design","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pristina, Kosovo"],"countries":["XK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Adobe Illustrator","optional":false},{"name":"Adobe Photoshop","optional":false},{"name":"Gmail","optional":false},{"name":"WhatsApp","optional":false}],"status":"live","first_seen_at":"2026-10-11T22:38:05Z","employer_posted_date":null,"last_verified_at":"2026-10-11T22:38:05Z","board_verified":false,"closed_at":null,"days_open":15,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":15},"description":"Graphic Designer & Customer Service Coordinator Company: My Pack\nIndustry: Paper Cup Manufacturing My pack is a United Kingdom-based manufacturer specialising in custom-branded paper cups for cafés, restaurants and businesses nationwide. We are looking for an experienced Graphic Designer & Customer Service Coordinator to join our growing team. This is a varied role combining graphic design with customer communication and order support. Key Responsibilities Prepare and adapt customer artwork for print production \n Create professional paper cup designs and digital mock-ups \n Make artwork amendments and manage customer approvals \n Handle customer enquiries via phone, email and WhatsApp \n Assist customers with products, pricing, artwork and orders \n Liaise with our production team to ensure orders are processed accurately \n Maintain a professional and responsive customer experience \n Requirements Previous graphic design experience \n Proficiency in Adobe Illustrator and Photoshop \n Excellent written and verbal communication skills \n Strong attention to detail and organisational skills \n Confident and professional when dealing with customers \n Experience within printing or packaging is advantageous but not essential \n What We Offer Full training provided \n Competitive salary \n Performance-based bonus structure \n Opportunity to develop and progress within a growing UK manufacturing business \n Supportive and fast-paced working environment \n We are looking for someone who is creative, organised, professional and customer-focused, with the ability to manage both design work and customer relationships effectively.\nSend your CV over to ","description_format":"text","description_chars":1671,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T22:38:05Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":0.85,"p_active":0.736,"p_room":0.9,"age_days":15,"expected_fill_days":23,"reasons":["seen:15","win:mid"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/mypack-graphic-designer-customer-service-coordinator","json_url":"https://alion.io/job/mypack-graphic-designer-customer-service-coordinator.json","meta":{"generated_at":"2026-10-27T06:52:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7152,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2969596},"rest":"https://alion.io/mcp/rest/get_company?id=2969596"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmypack-graphic-designer-customer-service-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmypack-graphic-designer-customer-service-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmypack-graphic-designer-customer-service-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mypack-graphic-designer-customer-service-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmypack-graphic-designer-customer-service-coordinator"}]}