Superannuation Administrator

About HUB24

At HUB24, we’re rethinking the way wealth management works, combining platform, technology and data to create better outcomes for financial professionals and their clients.

Our purpose is simple: Empower better financial futures, together.

What sets us apart is how we work. We back bold thinking, move with pace, and turn ideas into action. You’ll have the opportunity to make a real impact across your team, the business, and for the clients we support every day.

HUB24 Limited is an ASX-listed company (ASX: HUB) and part of the ASX100. We have over 1,100 employees across Australia, with offices in Sydney, Melbourne, Brisbane, Perth and the Gold Coast.

Why you’ll enjoy working here

We create an environment where you can do your best work and see the impact of it.

• Work with smart, collaborative people who get things done.
• Your ideas won’t sit in a backlog, they’ll be heard, tested and actioned.
• Grow your career your way, with support to learn, stretch and explore new opportunities.

We also offer benefits to support you inside and outside of work:

• Genuinely flexible and hybrid ways of working.
• Employee Share Scheme.
• Additional leave and wellbeing support.
• Enhanced parental leave and support through different life stages.
• Everyday benefits, including discounts and financial wellbeing support.

Why this is an exciting opportunity

Looking to build your career in financial services and make a real difference?

We’re looking for a Superannuation Administrator to join our team on the Gold Coast. This is a great opportunity to develop your superannuation knowledge, gain hands-on experience across a broad range of administration activities and build your career within a supportive and collaborative environment.

As a Superannuation Administrator, you’ll play an important role in supporting our members and ensuring their accounts are administered accurately and efficiently. From processing benefit payments and contributions to responding to member enquiries and maintaining account information, you’ll gain exposure to the key areas that keep superannuation administration running smoothly.

You don’t need to know everything from day one. If you’re customer-focused, detail-oriented and keen to develop your career in financial services, we’d love to hear from you.

What you’ll be doing

• Keeping member account information accurate and up to date
• Helping process benefit payments and pension payroll
• Responding to member enquiries with care and professionalism
• Supporting daily banking and contribution allocations
• Assisting with onboarding new members and updating insurance details
• Learning about compliance and risk in a supportive team environment

What you bring

You don’t need to tick every box, but experience in the below will set you up for success.

Experience & Skills

You don’t need to tick every box, but experience in the below will set you up for success.

Experience & Skills

• A keen eye for detail and a willingness to learn
• Strong communication and teamwork skills
• Organised and proactive approach to tasks
• A genuine interest in financial services and helping others

Bonus Skills (Great if You Have Them):

• RG146 compliance
• Basic understanding of superannuation
• Previous experience in admin or customer service

Our process

We aim to keep the process simple and respectful of your time:

• You’ll receive an acknowledgement after applying.
• Our Talent team will review your application and keep you updated.
• If shortlisted, we’ll connect to learn more about you.
• Interviews may be virtual or in person.
• You’ll receive an outcome and feedback.

If you need any adjustments, please let us know - we’re here to support you.

Our commitment

We’re committed to building an inclusive environment where everyone feels valued and supported to do their best work. We welcome applications from people of all backgrounds, identities and experiences.

Agencies, we work with a panel of preferred suppliers and are not accepting any unsolicited CVs.