{"id":1701811,"url":"https://alion.io/job/mystic-logistics-dispatcher-weekend-schedule","title":"Dispatcher - Weekend Schedule","company":{"id":3854467,"name":"Mystic Logistics","domain":"mysticlogistics.com","url":"https://alion.io/company/mystic-logistics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glastonbury, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":55000,"currency":"USD","period":"year","gross":null,"usd_annual":55000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-24T16:45:13Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-11-06T10:42:12Z","board_verified":true,"closed_at":null,"days_open":73,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":73},"description":"Description\nDispatcher Job Description\nPosition Summary\nThe Dispatcher acts as the primary liaison between customers, carriers, drivers, brokers, and internal operations teams to ensure the efficient movement of freight throughout the transportation network. This role is responsible for dispatching and assigning carriers, monitoring shipments from pickup through delivery, resolving service issues, providing shipment visibility, and maintaining strong relationships with customers and transportation partners. The Dispatcher develops and maintains cost-effective transportation solutions that maximize service performance, operational efficiency, profitability, and customer satisfaction. This position must be able to support both on-demand and scheduled freight operations in a fast-paced logistics environment. Based on the sample dispatcher roles, the position is responsible for dispatching vendors, monitoring shipments, resolving service failures, communicating customer requirements, and optimizing service performance\n Essential Job Functions\nDispatch and assign carriers, drivers, and transportation providers based on customer requirements, service expectations, and operational priorities. \nMonitor and track shipments in real time from origin through final delivery, ensuring accurate visibility across all parties involved in the transportation process. \nProvide shipment updates, estimated arrival times, and resolution of delivery exceptions to customers, carriers, and internal stakeholders. \nIdentify, investigate, and resolve service failures, delays, route issues, missed pickups, and other transportation exceptions. \nMaintain continuous communication with drivers, carriers, warehouses, brokers, and customers regarding shipment status and operational requirements. \nUnderstand customer shipping requirements and forecast transportation needs based on planned schedules and freight volumes. \nCoordinate pickup and delivery appointments to ensure timely execution and compliance with customer service commitments. \nResearch transportation alternatives and recommend cost-effective carrier solutions that improve service and profitability. \nWork closely with brokers, carriers, and customers to secure transportation capacity and resolve transportation challenges.\nVerify pickup and delivery times and maintain accurate records of shipment activity, delays, service exceptions, and completed deliveries. \nUtilize transportation management systems (TMS), load boards, GPS tracking tools, and other logistics technology platforms to manage daily operations. \nGenerate operational reports and communicate critical transportation issues to management when necessary. \nFollow established standard operating procedures and support continuous improvement initiatives. \nEmployee is required to remain available outside of scheduled work hours during assigned on-call periods.\nMonitor company email, customer communications, shipment tracking systems, and transportation alerts during on-call periods.\nRespond promptly to operational issues, shipment exceptions, customer inquiries, and other transportation-related matters requiring immediate attention.\nCoordinate with dispatch, carriers, drivers, customers, and leadership as necessary to resolve urgent issues.\nOn-call compensation will be provided in accordance with company policy.\nPosition may require evening, overnight, holiday, and additional weekend coverage based on operational needs.\nPerform other duties and special projects as assigned.\nScheduled Coverage Hours\nSaturday: 7:00 a.m. to 6:00 p.m.\nSunday: 7:00 a.m. to 6:00 p.m.\nMonday: 8:00 a.m. to 5:00 p.m.\nTuesday: 8:00 a.m. to 5:00 p.m.\nRequirements\nEducation & Experience\nHigh school diploma or GED required.\nAssociate's degree in logistics, supply chain, transportation, or business is preferred.\nMinimum of 2-5 years of dispatch, transportation, logistics, customer service, or related operational experience preferred.\nExperience working in a transportation, trucking, logistics, distribution, or supply chain environment strongly preferred.\n Knowledge, Skills, and Abilities\nStrong understanding of transportation, logistics, dispatch operations, and freight movement processes.\nAbility to coordinate multiple priorities in a fast-paced environment.\nExcellent problem-solving and decision-making skills.\nStrong organizational skills with attention to detail and accurate recordkeeping.\nAbility to adapt quickly to changing customer demands, transportation issues, and operational priorities.\nExcellent verbal and written communication skills.\nProficient in Microsoft Office applications, including Outlook, Excel, and Word.\nExperience using transportation management systems (TMS), dispatch software, or logistics platforms preferred.\nAbility to work effectively with drivers, carriers, customers, and internal teams.\nStrong customer service orientation and commitment to operational excellence.\nAbility to maintain professionalism and composure in high-pressure situations\nPhysical Requirements\nPrimarily sedentary work performed in an office environment.\nFrequent use of computers, telephones, and other office equipment.\nAbility to sit for extended periods and communicate effectively by phone and email.\nOccasional lifting of up to 20 pounds may be required.\n Work Environment\nFast-paced transportation and logistics environment.\nRegular interaction with customers, drivers, carriers, warehouse personnel, and management.\nMay require occasional overtime, weekend, or after-hours support based on business needs.\nSalary Description\n$50,000 - $55,000 USD Annually","description_format":"text","description_chars":5602,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T13:42:41Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.386,"p_room":0.28,"age_days":73,"expected_fill_days":22,"reasons":["conf:5","win:tail","crowd:junior"],"computed_at":"2026-11-06T05:58:05Z"},"pay":{"stated_usd_annual":55000,"is_top_pay":true},"html_url":"https://alion.io/job/mystic-logistics-dispatcher-weekend-schedule","json_url":"https://alion.io/job/mystic-logistics-dispatcher-weekend-schedule.json","meta":{"generated_at":"2026-11-06T12:57:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23670,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3854467},"rest":"https://alion.io/mcp/rest/get_company?id=3854467"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fmystic-logistics-dispatcher-weekend-schedule"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fmystic-logistics-dispatcher-weekend-schedule"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fmystic-logistics-dispatcher-weekend-schedule"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/mystic-logistics-dispatcher-weekend-schedule\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fmystic-logistics-dispatcher-weekend-schedule"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1701811}},{"tool":"search_jobs","arguments":{"company":"mysticlogistics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1701811},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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