Head of Engineering - Customer Enabling Technology
Confirmed on the employer's own hiring board on Oct 27, 2026. First seen by Alion on Feb 12, 2026. NAB scores A on the Alion truth index.
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Maximum Term/Fixed Term (Fixed Term)ABOUT THE JOB
NAB Vietnam is looking for an excellent Head of Engineering forCustomer Enabling Technology (CET)with strong leadership experience to drive the engineering standards and capabilities across our exciting products.This includes Customer Onboarding and Mastery,Financial Crime and Fraud Technologies.As the Head of Engineering, you will own the implementation and the ongoing operations of an IT asset roadmap, support strategy definition, andbe responsible forleading and motivating a multi-disciplinary team of dynamic, highly skilled technical team leads and individuals.
YOUR RESPONSIBILITIES
Translatethe CustomerOnboarding and Mastery, Financial Crime and Fraud’sstrategic ambitions into an integrated roadmap for strategic execution, and drive this from shaping through to delivery
Lead multiple engineering teams acrossCustomer Onboarding and Mastery,Financial Crime and Fraud Domains to drive outcomes - henceDomain knowledge ofthese areas is desirable.
Work closely with the business teams, product owners tovalidaterequirements before and after deliverythrough showcases and Day 2 production monitoring
Own not just the build, but the runtime of applications in production through active operational support, clearly defined support model with engineersproficient in site reliability engineering
Own and lead the efforts of cyber security updates such as keeping software currency versions up to date, patch infrastructure every sprint
Oversee investment delivery acrossCETtomaintainalignment betweenDomains, ensure investment is spent effectively, and provide insights on effectiveness and prioritisation of spend
Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.
YOUR SKILLS AND EXPERIENCE
Proven people leadership and coaching skills, with the ability to bring out the best in those around you and enable the success of others
You’llbring capabilities to build teams from scratch, nurture their careers, create and lead the vision end to end for Business outcomes
Deep experience in the Australian and/or global banking markets, with detailed knowledge of operating practices, business models, market challenges, bestpracticesand competitive dynamics
Passion for FinancialCrime, Fraud or Customer Onboardingand keeping customers safe
Proven capability in managing complex stakeholder relationships, supporting senior leaders to shape their thinking whilst facing into challenging topics
A demonstratedtrack recordof business execution and program delivery, coupled with tenacity and resilience to navigate challenges whilstremainingon schedule
Practical communication skills to translate needs at a strategic and operational level internally and externally, making effective decisions and balancing client, business, and stakeholder needs
You’llhave gravitas in senior leadership forums across NAB, and will be able to quickly secure the trust and respect of executive peers and new and existing stakeholders
Deep thought leadership that secures business leaders’ sponsorship to achieve business objectives
THE BENEFITS AND PERKS
We appreciate and reward ourNAB Vietnam full-time colleagues who dogreat workevery day - from excelling for our customers, to taking ownership of an issue to get it resolved.Here’show we support our people with a range of benefits.
1. Generous compensation and benefit package
Attractive salary
20-day paid annual leave and 7-day paid sick leave
13th month salary and Annual Performance Bonus
Premium healthcare for yourself and family members
Monthly allowance for team activities
Premium welcome kit and occasional gifts of appreciation
Extra benefits on your work anniversary
2. Exciting career and development opportunities
Large scale products with modern technologies in banking domain
Clear roadmap for career advancement in both technical and leadership pathways
Access to digital learning platform such as Udemy
Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)
3. Professional and engaging working environment
State-of-the-art & modern Agile office
Food and beverages in the office pantry
Employee Assistance Program to improve your physical and mental health
Annual team activities and company events
A solid and talented team behind you - great people who love what they do
A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE
We know that our people make us who we are.That'swhy we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.
We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.
CLOUD-FIRST
NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. Butit’snot just about theTech,we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!
It's more than just a career at NAB!
We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.
IT'S MORE THAN MONEY
We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.