{"id":1123213,"url":"https://alion.io/job/nab-head-of-engineering-customer-enabling-technology","title":"Head of Engineering - Customer Enabling Technology","company":{"id":1776344,"name":"NAB","domain":"nab.com.au","url":"https://alion.io/company/nab-com-au","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Eightfold","truth_index":{"grade":"A","score":94,"open_postings":18,"ghost_share":0,"stale_share":0,"repost_share":0.056,"time_to_fill_p50_days":70,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ho Chi Minh City, Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":23000,"max_usd":52000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4188},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":true},{"name":"DLP","optional":true},{"name":"SRE","optional":true}],"status":"live","first_seen_at":"2026-02-12T00:00:00Z","employer_posted_date":"2026-09-07","last_verified_at":"2026-10-30T12:55:20Z","board_verified":true,"closed_at":null,"days_open":260,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":259},"description":"Job Posting End Date:\nWorker Type:\nMaximum Term/Fixed Term (Fixed Term)ABOUT THE JOB\nNAB Vietnam is looking for an excellent Head of Engineering forCustomer Enabling Technology (CET)with strong leadership experience to drive the engineering standards and capabilities across our exciting products.This includes Customer Onboarding and Mastery,Financial Crime and Fraud Technologies.As the Head of Engineering, you will own the implementation and the ongoing operations of an IT asset roadmap, support strategy definition, andbe responsible forleading and motivating a multi-disciplinary team of dynamic, highly skilled technical team leads and individuals.\nYOUR RESPONSIBILITIES\nTranslatethe CustomerOnboarding and Mastery, Financial Crime and Fraud’sstrategic ambitions into an integrated roadmap for strategic execution, and drive this from shaping through to delivery\n\nLead multiple engineering teams acrossCustomer Onboarding and Mastery,Financial Crime and Fraud Domains to drive outcomes - henceDomain knowledge ofthese areas is desirable.\n\nWork closely with the business teams, product owners tovalidaterequirements before and after deliverythrough showcases and Day 2 production monitoring\n\nOwn not just the build, but the runtime of applications in production through active operational support, clearly defined support model with engineersproficient in site reliability engineering\n\nOwn and lead the efforts of cyber security updates such as keeping software currency versions up to date, patch infrastructure every sprint\n\nOversee investment delivery acrossCETtomaintainalignment betweenDomains, ensure investment is spent effectively, and provide insights on effectiveness and prioritisation of spend\n\nFulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.\n\nYOUR SKILLS AND EXPERIENCE\nProven people leadership and coaching skills, with the ability to bring out the best in those around you and enable the success of others\n\nYou’llbring capabilities to build teams from scratch, nurture their careers, create and lead the vision end to end for Business outcomes\n\nDeep experience in the Australian and/or global banking markets, with detailed knowledge of operating practices, business models, market challenges, bestpracticesand competitive dynamics\n\nPassion for FinancialCrime, Fraud or Customer Onboardingand keeping customers safe\n\nProven capability in managing complex stakeholder relationships, supporting senior leaders to shape their thinking whilst facing into challenging topics\n\nA demonstratedtrack recordof business execution and program delivery, coupled with tenacity and resilience to navigate challenges whilstremainingon schedule\n\nPractical communication skills to translate needs at a strategic and operational level internally and externally, making effective decisions and balancing client, business, and stakeholder needs\n\nYou’llhave gravitas in senior leadership forums across NAB, and will be able to quickly secure the trust and respect of executive peers and new and existing stakeholders\n\nDeep thought leadership that secures business leaders’ sponsorship to achieve business objectives\n\nTHE BENEFITS AND PERKS\nWe appreciate and reward ourNAB Vietnam full-time colleagues who dogreat workevery day - from excelling for our customers, to taking ownership of an issue to get it resolved.Here’show we support our people with a range of benefits.\n1. Generous compensation and benefit package\nAttractive salary\n\n20-day paid annual leave and 7-day paid sick leave\n\n13th month salary and Annual Performance Bonus\n\nPremium healthcare for yourself and family members\n\nMonthly allowance for team activities\n\nPremium welcome kit and occasional gifts of appreciation\n\nExtra benefits on your work anniversary\n\n2. Exciting career and development opportunities\nLarge scale products with modern technologies in banking domain\n\nClear roadmap for career advancement in both technical and leadership pathways\n\nAccess to digital learning platform such as Udemy\n\nConsistent and high-quality leadership training through the Distinctive Leadership program (DLP)\n\n3. Professional and engaging working environment\nState-of-the-art & modern Agile office\n\nFood and beverages in the office pantry\n\nEmployee Assistance Program to improve your physical and mental health\n\nAnnual team activities and company events\n\nA solid and talented team behind you - great people who love what they do\n\nA DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE\nWe know that our people make us who we are.That'swhy we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.\nWe are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.\nCLOUD-FIRST\nNAB is undergoing an exciting \"Cloud First\" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. Butit’snot just about theTech,we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!\nIt's more than just a career at NAB!\nWe believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.\nIT'S MORE THAN MONEY\nWe naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. 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