{"id":3964406,"url":"https://alion.io/job/nagad-system-engineer-soc","title":"System Engineer - SOC","company":{"id":180378,"name":"Nagad","domain":"nagad.com.bd","url":"https://alion.io/company/nagad","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dhaka, Bangladesh"],"countries":["BD"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"Grafana","optional":false},{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"SQL","optional":false},{"name":"Zabbix","optional":false}],"status":"live","first_seen_at":"2026-11-09T09:22:00Z","employer_posted_date":null,"last_verified_at":"2026-11-09T09:22:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Ensure 24/7 system availability through proactive monitoring, incident management, deployment support, testing, log analysis, troubleshooting, and automation to maintain reliable, high-performing service operations.\n\nResponsibilities & ContextMonitor application, server, network, and database performance and availability using tools such as ELK, Grafana, and Zabbix. \n\nIdentify service issues and escalate them within defined SLAs. \n\nCoordinate deployments, maintenance, and live issue resolution with internal stakeholders. \n\nProvide back-office support through CMS tickets and ensure timely follow-up. \n\nConduct post-live sanity testing, UAT, and smoke testing to validate fixes and confirm reported issues. \n\nCollect and share relevant system logs with vendors and internal teams for troubleshooting. \n\nImplement basic automation for routine operational tasks to improve efficiency. \n\nParticipate in 24/7 shift-based operations and on-call support as required. \n\nContribute to process optimization and operational excellence initiatives.\n\nEducationBachelor of Science (CSE/IT/EEE/ECE/ETE)\n\nExperienceAt most 2 years\nThe applicants should have experience in the following business area(s): Banks, Financial Technology (Fintech) Startup, Telecommunication\nFreshers are also encouraged to apply.\n\nAdditional RequirementsSkills Requirements: \nBasic SQL query writing. \nLinux operations, log analysis, and troubleshooting. \nHands-on Microsoft Excel skills for data analysis and reporting. \nBasic networking knowledge, including subnetting, routing, and switching. \nAbility to develop and maintain scripts using Bash or Python to automate tasks and improve system efficiency. \nBasic knowledge of monitoring tools such as ELK, Prometheus, and Zabbix. \nSoft Skills:\nTeamwork and collaboration. \nCommunication and interpersonal skills. \nProblem-solving and analytical ability. \nAttention to detail and operational accuracy. \n\nSkillsBash, ELK, Linux, Python, SQL Query, Troubleshooting\n\nCompensation & Other BenefitsProvident fund,Weekly 2 holidays,Insurance,Mobile bill\nSalary Review: Yearly\nFestival Bonus: 2\n\nEmployment status: Full Time\nWorkplace: Work at office\nSalary: Negotiable\nJob location: Dhaka","description_format":"text","description_chars":2200,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Incident Response","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-11-09T13:21:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["seen:0","win:early"],"computed_at":"2026-11-10T06:52:35Z"},"pay":null,"html_url":"https://alion.io/job/nagad-system-engineer-soc","json_url":"https://alion.io/job/nagad-system-engineer-soc.json","meta":{"generated_at":"2026-11-10T18:43:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9010,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":180378},"rest":"https://alion.io/mcp/rest/get_company?id=180378"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnagad-system-engineer-soc"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnagad-system-engineer-soc"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnagad-system-engineer-soc"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nagad-system-engineer-soc\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnagad-system-engineer-soc"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3964406}},{"tool":"search_jobs","arguments":{"company":"nagad.com.bd","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3964406},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}