{"id":3346259,"url":"https://alion.io/job/nagarro-associate-principal-engineer-infor-m3-customer-order-management-functional-solution-architect","title":"Associate Principal Engineer -- Infor M3 Customer Order Management Functional Solution Architect","company":{"id":2457,"name":"Nagarro","domain":"nagarro.com","url":"https://alion.io/company/nagarro","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":85,"open_postings":37,"ghost_share":0,"stale_share":0.595,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brampton, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":100000,"max_usd":182000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":28},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T16:35:05Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T00:54:24Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work on a scale across all devices and digital mediums, and our people exist everywhere in the world (18000 plus experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!\n The Customer Order Management Functional Solution Architect provides global functional leadership for Infor M3 across customer care, sales administration, tool rentals and service.\nThis role translates business priorities into scalable, supportable solutions while protecting the global template and reducing unnecessary customization.\nWhat You Will Do\nLead end-to-end solution design for Customer Order Management capabilities and related cross-functional processes.\nOwn functional architecture, configuration standards, and alignment to the global M3 template.\nFacilitate discovery and fit-gap sessions with business stakeholders and regional teams. \nTranslate approved requirements into functional designs, specifications, test scenarios, and implementation guidance.\nRecommend configuration, process change, integration, or extension approaches based on business value and long-term supportability.\nPartner with Product Management, Technical Architecture, Integrations, Development, Testing, and Support teams.\nProvide expert guidance for complex incidents, root-cause analysis, releases, and production transitions.\nCoach analysts and strengthen consistent functional practices across regions.\nRequired Qualifications\nExtensive functional experience with Infor M3 Customer Order Management or a comparable global ERP platform.\nStrong knowledge of order-to-cash, pricing, tool rentals and service.\nDemonstrated experience leading cross-functional solution design, fit-gap analysis, configuration decisions, and functional specifications.\nAbility to evaluate downstream impacts across interconnected operational processes and regions.\nAbility to communicate complex ERP concepts clearly to operational, technical, and leadership audiences.\n Experience supporting a global or multi-region Infor M3 environment.\nExperience with ERP governance, design authority, global templates, and controlled regional variation.\nUnderstanding of integrations, data dependencies, testing, release management, and production support.\nStrong facilitation, documentation, stakeholder-management, and decision-making skills.\n Disclaimer: Nagarro is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 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