{"id":968759,"url":"https://alion.io/job/nagarro-associate-staff-engineersre","title":"Associate Staff Engineer(SRE)","company":{"id":2457,"name":"Nagarro","domain":"nagarro.com","url":"https://alion.io/company/nagarro","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"A","score":91,"open_postings":61,"ghost_share":0,"stale_share":0.344,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-12T06:55:09Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Shanghai, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":115000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":768},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon EKS","optional":false},{"name":"ArgoCD","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"Azure AKS","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Bash","optional":false},{"name":"Bicep","optional":false},{"name":"CI/CD","optional":false},{"name":"CloudFormation","optional":false},{"name":"Datadog","optional":false},{"name":"DNS","optional":false},{"name":"Docker","optional":false},{"name":"Dynatrace","optional":false},{"name":"GCP","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab CI","optional":false},{"name":"Google GKE","optional":false},{"name":"Grafana","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"New Relic","optional":false},{"name":"OpenSearch","optional":false},{"name":"OpenShift","optional":false},{"name":"PowerShell","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Self-Healing","optional":false},{"name":"Splunk","optional":false},{"name":"Terraform","optional":false},{"name":"VPN","optional":false},{"name":"Apache Kafka","optional":true},{"name":"Chaos Engineering","optional":true},{"name":"FinOps","optional":true},{"name":"GDPR","optional":true},{"name":"ISO 27001","optional":true},{"name":"PCI DSS","optional":true},{"name":"Redis","optional":true},{"name":"Service Mesh","optional":true}],"status":"live","first_seen_at":"2026-09-16T08:23:15Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-10-12T12:13:17Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":26},"description":"Must have Skills : DevOps - AWS (Strong)\nJob Description :\nSenior Site Reliability Engineer (SRE) Role\nWe are seeking an experienced Senior Site Reliability Engineer (SRE) to support highly available, business-critical platforms within a global hospitality environment.\nThe role is responsible for ensuring the reliability, availability, performance, scalability, security, and operational readiness of production systems supporting hotel operations, reservation services, digital channels, loyalty platforms, payment services, and other guest-facing applications.\nThe successful candidate will combine strong expertise in Cloud, DevOps, Kubernetes, Infrastructure as Code, Observability, Automation, and Production Support, and will work closely with Development, Infrastructure, Security, Architecture, and Service Management teams in a global 24x7 operating model.\nKey Responsibilities Ensure the availability, reliability, performance, and scalability of critical production services.\nDefine and monitor SLIs, SLOs, SLAs, error budgets, availability, latency, and service health metrics.\nAct as a senior technical escalation point for major production incidents and P1/P2 issues.\nLead troubleshooting, Root Cause Analysis, post-incident reviews, and corrective actions.\nReduce operational toil through automation, self-healing, and engineering improvements.\nOperate and troubleshoot workloads across AWS, Azure, and/or GCP environments.\nSupport enterprise Kubernetes and container platforms, including EKS, AKS, GKE, or OpenShift.\nDevelop and maintain Infrastructure as Code using Terraform, CloudFormation, Bicep, or equivalent technologies.\nBuild and maintain CI/CD pipelines using tools such as Jenkins, GitHub Actions, GitLab CI, Azure DevOps, Argo CD, or Harness.\nImplement and maintain observability solutions covering metrics, logs, tracing, alerts, dashboards, and APM. Support tools such as Prometheus, Grafana, Dynatrace, Datadog, Splunk, ELK/OpenSearch, or New Relic.\nPerform performance analysis, capacity planning, load testing, and scalability optimization.\nSupport Disaster Recovery, Business Continuity, failover testing, and RTO/RPO validation.\nParticipate in production release, change, patching, vulnerability remediation, and operational readiness activities.\nMaintain technical runbooks, operational procedures, monitoring standards, and knowledge documentation.\nParticipate in a global 24x7 on-call / production support model where required.\nHospitality Technology Scope The role may support platforms including: Property Management Systems (PMS) Central Reservation Systems (CRS) Hotel booking and reservation platforms Loyalty and membership systems Guest-facing websites and mobile applications Payment platforms Property connectivity and integration services API and middleware platforms Revenue management and hotel operational systems\nThe engineer will help ensure the reliability of critical guest journeys such as hotel search, booking, reservation modification, payment, check-in/check-out, loyalty transactions, and property system integration.\nRequired Qualifications Bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline.\n7+ years of experience in Cloud, DevOps, Infrastructure, Production Engineering, or IT Operations.\n3+ years of hands-on experience in an SRE, DevOps, Cloud Operations, or Production Engineering role.\nStrong hands-on experience with at least one major cloud platform: AWS, Azure, or GCP. Strong Kubernetes, Docker, and container troubleshooting skills.\nHands-on experience with Terraform or other Infrastructure as Code technologies.\nStrong experience with CI/CD, deployment automation, and release management. Strong knowledge of Linux and production troubleshooting.\nExperience with enterprise monitoring, logging, tracing, and observability platforms.\nExperience managing major incidents, RCA, problem management, and production stability.\nGood knowledge of networking concepts including DNS, HTTP/HTTPS, load balancing, firewall, routing, VPN, and CDN.\nExperience supporting microservices, distributed systems, APIs, databases, and messaging platforms. Scripting or programming experience with Python, Bash, PowerShell, Go, Java, or similar languages.\nGood understanding of ITIL-based Incident, Problem, Change, and Knowledge Management processes. Strong written and verbal English communication skills.\nPreferred Qualifications Experience in hospitality, travel, airline, e-commerce, financial services, or other 24x7 high-availability industries.\nExperience supporting high-volume transactional or reservation platforms.\nExperience with PCI DSS, GDPR, ISO 27001, DevSecOps, and vulnerability management.\nExperience with Kafka, Redis, API gateways, service mesh, or event-driven architectures.\nExperience with cloud cost optimization / FinOps.\nExperience with resilience testing, chaos engineering, or automated recovery.\nRelevant certifications such as AWS, Azure, GCP, CKA, Terraform Associate, or ITIL.","description_format":"text","description_chars":5015,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Custom Software Development","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-09-16T16:24:04Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.748,"p_room":0.55,"age_days":25,"expected_fill_days":23,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/nagarro-associate-staff-engineersre","json_url":"https://alion.io/job/nagarro-associate-staff-engineersre.json","meta":{"generated_at":"2026-10-12T15:46:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24924,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2457},"rest":"https://alion.io/mcp/rest/get_company?id=2457"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnagarro-associate-staff-engineersre"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnagarro-associate-staff-engineersre"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnagarro-associate-staff-engineersre"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nagarro-associate-staff-engineersre\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnagarro-associate-staff-engineersre"}]}