{"id":4021853,"url":"https://alion.io/job/nakupuna-companies-senior-program-manager-2","title":"Senior Program Manager","company":{"id":4423049,"name":"Nakupuna Companies","domain":"nakupuna.com","url":"https://alion.io/company/nakupuna","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":127000,"max":181500,"currency":"USD","period":"year","gross":null,"usd_annual":181500},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":true}],"status":"live","first_seen_at":"2026-11-10T15:19:58Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T01:44:21Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Overview\nNakupuna Companies is seeking a Program Manager (PM) to lead an integrated team supporting a Business & IT Support requirement in Patuxent River, MD. The PM will lead enterprise IT service delivery across business operations and will be accountable for end-to-end contract performance and the integration of all task areas to provide a reliable, responsive customer experience.\nResponsibilities\nThe following reflects management’s definition of essential functions for this position. Management may assign additional duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.\nProvide overall program management oversight to ensure performance meets cost, schedule, quality, and customer-service requirements. Lead the Nakupuna and subcontractor team with a management approach aligned to the customer's mission and enterprise IT service objectives.\nServe as the primary contractor point of contact for the Government and maintain effective relationships with Government leadership, technical leads, service owners, and other stakeholders to align resources, resolve issues, and provide timely recommendations.\nEstablish and execute the Contractor Performance Management Plan, including the organizational structure, decision authorities, communication cadence, management controls, staffing approach, quality processes, and performance-improvement methods needed to manage the requirement.\nIntegrate work across business operations to ensure deliverables are managed as one coordinated program.\nLead the integration of new or changed services into operations, including transition planning, customer requirements analysis, staffing and resource planning, Government-furnished information and property identification, and risk mitigation.\nEnsure development and maintenance of integrated project plans, schedules, action-item trackers, risk registers, staffing plans, service-delivery dashboards, and other management artifacts needed for proactive execution.\nMonitor service-level performance, customer feedback, workload trends, quality results, and operational metrics; lead root-cause analysis and corrective actions for performance shortfalls and recurring issues.\nDrive continual service improvement by identifying, evaluating, and implementing Government-approved improvements that strengthen service quality, mission continuity, workflow efficiency, and cost effectiveness.\nManage program financial and administrative performance, including labor utilization, subcontractor coordination, funding awareness, invoice accuracy, cost execution, and timely internal reporting to Nakupuna leadership.\nActively engage in hiring, onboarding, retention, and workforce-planning activities to ensure qualified personnel are available to support task requirements without disruption to service delivery.\nPerform personnel management functions, including setting expectations, assessing performance, providing coaching and mentoring, supporting employee growth, and addressing performance or conduct issues as appropriate.\nMaintain quality assurance and quality control processes that promote consistent delivery, identify gaps early, support corrective action, and foster a culture of service excellence.\nCoordinate with Nakupuna leadership and shared services to obtain the recruiting, human resources, contracts, finance, security, and technical reachback needed for successful program execution.\nPlan and manage transition-in, knowledge transfer, documentation continuity, and transition-out activities to minimize operational risk and protect uninterrupted mission support.\nSupport business development activities across the NAVAIR organization by identifying, qualifying, prioritizing, and tracking pursuits across multiple sources.\nDevelop and maintain trusted relationships with NAVAIR and adjacent Navy organizations, industry partners, and other stakeholders.\nQualifications\nSkills/Qualifications: The ideal candidate possesses experience leading complex DoD or Navy enterprise IT, digital-services, or service-management programs. The candidate should be a collaborative leader who can integrate multiple technical and operational teams while maintaining disciplined contract execution and a strong customer focus.\nDemonstrated experience managing multi-workstream programs involving enterprise IT service delivery.\nExperience developing and using program controls, performance dashboards, service-level reporting, risk management, quality management, and continuous improvement practices to deliver measurable results.\nExperience communicating effectively with senior Government and industry leaders and supervising geographically or functionally dispersed contractor and subcontractor teams.\nEducation and Experience: The following are desirable levels of experience:\nBachelor's degree in business, information technology, engineering, management, or a related technical discipline required; Master's degree preferred.\nA minimum of ten (10) years of professional experience in DoD, Navy, or comparable enterprise IT program or service management, including at least five (5) years leading teams or major workstreams.\nExperience managing cost, schedule, and performance; contract deliverables; staffing and subcontractor performance; transition activities; and customer-facing service delivery is required.\nProject Management Professional (PMP), ITIL, or comparable program or IT service-management certification is preferred.\nClearance Requirements: Must be a U.S. Citizen eligible to obtain and maintain a government-issued CAC and a Secret security clearance, with the ability to satisfy any higher clearance or system-access requirements applicable to the assigned tasking.\nThe Nakupuna Companies use a market-based compensation strategy to ensure that our employees are compensated within applicable market ranges commensurate with multiple factors, including but not limited to the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability, organizational requirements, and position location. The projected compensation range for this position is $127,000.00 to $181,500.00 (annualized USD). The salary range displayed represents the typical salary range for this position and is just one component of Nakupuna Companies total compensation package for employees.","description_format":"text","description_chars":6410,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","IT Consulting & Digital Transformation","Facilities Management","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-11-10T15:19:58Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":9,"reasons":["conf:4","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":181500,"is_top_pay":true},"html_url":"https://alion.io/job/nakupuna-companies-senior-program-manager-2","json_url":"https://alion.io/job/nakupuna-companies-senior-program-manager-2.json","meta":{"generated_at":"2026-11-11T06:15:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8801,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4423049},"rest":"https://alion.io/mcp/rest/get_company?id=4423049"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnakupuna-companies-senior-program-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnakupuna-companies-senior-program-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnakupuna-companies-senior-program-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nakupuna-companies-senior-program-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnakupuna-companies-senior-program-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4021853}},{"tool":"search_jobs","arguments":{"company":"nakupuna.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4021853},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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