{"id":2987744,"url":"https://alion.io/job/nanmckay-it-systems-specialist-ii","title":"IT Systems Specialist II","company":{"id":2527058,"name":"NanMcKay","domain":"nanmckay.com","url":"https://alion.io/company/nanmckay","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"C","score":66,"open_postings":14,"ghost_share":0.643,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":69000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":483},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-01T16:13:00Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-11-05T21:34:00Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":64},"description":"SUMMARY: The position duties include a wide range of activities related to the administration and support of the various computer systems, as well a preparing data analysis, documenting processes and procedures as well as developing reports and presentations.\nSUPERVISION RECEIVED AND EXERCISED: Operates under the direct general supervision of the IT Systems Coordinator. The Systems Specialist exercises no supervision over other employees.\nESSENTIAL DUITES AND RESPONSIBILITES: The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required.\nSupport multiple systems and monitor employee use, critically examining and identifying training opportunities for employees\nAssist the IT Systems Coordinator and act as back-up in their absence\nAssist with implementing a variety of technological solutions and upgrades \nSupport call center hardware and software\nProcess all new hire, termination, and access request paperwork in a timely and well tracked manner\nAssist staff in the use and functionality of our systems of record \nOrganize and maintain the SharePoint wiki site.\nModify SharePoint tracking sites as needed\nReview, process, and collect data for PIC/EIV access in a timely and accurate manner.\nDocument and update system workflows as required\nCritically evaluate information gathered from multiple sources\nExplain reports and recommendations to multiple audiences\nPerform as “first response” alongside disaster recovery team in emergency situations to limit liabilities and ensure business continuity\nProvide excellent customer service to participants, landlords, co-workers, clients and vendors\nConduct all job functions in alignment with the PHA Administrative Plan, HUD regulations and other state and local requirements\nObtain certification in Housing Choice Voucher Specialist within 120 days of employment\nEnsure regular attendance and punctuality\nPerform other duties as assigned\nDESIRED QUALIFICATIONS:\nA four-year degree from a regionally accredited institution in Information Technology, Public Administration, Social Science or equivalent experience.\nAt least one year of work experience that may include internship experiences.\nProficiency with all Microsoft Office applications, excellent Microsoft Excel skills\nUnderstanding of and experience with SharePoint (2010 or 2016), SharePoint Designer, and InfoPath is preferred; not required. \nHands-on experience with Elite preferred. Experience should include day to day user support and report development. \nExcellent writing skills and an ability to write and maintain technical documentation, as well as troubleshoot and explain technical issues and concepts to the layman. \nExperience with Public Housing/Housing Choice Voucher program and or financial systems preferred.\nSelf-motivated and focused, with a positive outlook and excellent organizational skills.\nExperience working in a project team-oriented environment.","description_format":"text","description_chars":3032,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-21T08:56:10Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.262,"p_room":0.28,"age_days":64,"expected_fill_days":18,"reasons":["conf:2","stale_co","win:tail","crowd:"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/nanmckay-it-systems-specialist-ii","json_url":"https://alion.io/job/nanmckay-it-systems-specialist-ii.json","meta":{"generated_at":"2026-11-06T01:14:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2040,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2527058},"rest":"https://alion.io/mcp/rest/get_company?id=2527058"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnanmckay-it-systems-specialist-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnanmckay-it-systems-specialist-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnanmckay-it-systems-specialist-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nanmckay-it-systems-specialist-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnanmckay-it-systems-specialist-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2987744}},{"tool":"search_jobs","arguments":{"company":"nanmckay.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2987744},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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