{"id":2238112,"url":"https://alion.io/job/nanmckay-supervisor","title":"Supervisor","company":{"id":2527058,"name":"NanMcKay","domain":"nanmckay.com","url":"https://alion.io/company/nanmckay","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":{"grade":"C","score":66,"open_postings":14,"ghost_share":0.571,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-15T05:46:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":55000,"currency":"USD","period":"year","gross":null,"usd_annual":55000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-04T20:00:00Z","employer_posted_date":"2026-09-04","last_verified_at":"2026-10-15T17:21:02Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":40},"description":"JOB DESCRIPTION\nPOSITION: Supervisor\nSTATUS: Exempt\nSUPERVISOR: Manager or Assistant Program Director\nSUMMARY\nThe position duties include a wide range of activities related to monitoring employee performance, ensuring all work is completed accurately within specified time frames, and making sure high levels of customer service are provided at all times.\nSUPERVISION RECEIVED AND EXERCISED:\nOperates under the direct general supervision of assigned manager or assistant program director. The Supervisor exercises leadership over 5-12 employees.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nThe below statements are intended to describe the general nature and scope of work performed under this position. This is not a complete listing of all responsibilities or skills required. Other duties may be assigned.\nMonitor production, quality control and data integrity of transactions completed by staff \nConduct the specified percentage level of Quality Control of staff’s files \nEnsure staff meet and/or exceed NMA performance standards \nEnsure staff compliance with the Housing Authority’s Administrative Plan, Standard \nOperating Procedures and HUD regulations\nDetermine staff training needs; Coordinate and provide appropriate training, coaching, etc. \nCompletion of Performance Plans, evaluations and disciplinary actions \nMonitor and approve staff time sheets \nEnsure staff provides professional and comprehensive customer service to internal and external customers \nEvaluate procedures and processes and provide recommendations for program excellence \nPromote open communication between teams, departments and divisions \nProvide excellent customer service to participants, landlords, co-workers, clients and vendors \nObtain certification in Housing Choice Voucher Specialist and Executive Management within 120 days of employment \nAttend meetings with Housing Authority weekly or Monthly depending on the project \nPerforms other duties as assigned \nBEHAVIORAL COMPETENCIES:\nTo perform the job successfully, an individual should demonstrate the following competencies:\nLeadership: Provide lead direction on special projects or processes by clearly and effectively setting course of action; and manage efficiency of processes, materials or programs by providing regular feedback and reinforcement to appropriate staff as required. \nPerformance Excellence: Set high standards of performance; pursue aggressive goals and work hard/smart to achieve them; strive for results and success; convey a sense of urgency and bring issues to closure; and persist despite obstacles and opposition. \nCustomer Service: Meet/exceed the expectations and requirements of internal and external customers; identify, understand, monitor and measure the needs of both internal and external customers; talk and act with customers in mind; and recognize working colleagues as customers. \nEffective Communication: Ensure important information is passed to those who need to know; convey necessary information clearly and effectively orally or in writing; demonstrate attention to, and convey understanding of, the comments and questions of others; and listen effectively. \nQuality: Demonstrate accuracy and thoroughness; look for ways to improve and promote quality; apply feedback to improve performance; monitor own work to ensure quality. \nResponsiveness and Accountability: Demonstrate a high level of conscientiousness; hold oneself personally responsible for one's own work; and do the required fair share of work. \nIntegrity: Must abide by strict ethical standards, integrity, objectivity and confidentiality when dealing with client, employee or financial information, and budget analysis and must avoid any personal conflicts of interest. \nDESIRED QUALIFICATIONS\nEducation equivalent to a four-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field (Master’s Degree preferred). A minimum of five years of progressively responsible work experience, with three years of supervisory experience.\nAbility to read, interpret and understand and apply regulations, Federal, State, local laws and codes. Strong problem solving skills, and the ability to exercise sound judgment and make decisions based on accurate and timely analyses. Advanced knowledge of Microsoft Office Products, including: Excel, Word, Outlook","description_format":"text","description_chars":4352,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T00:29:46Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.491,"p_room":0.55,"age_days":40,"expected_fill_days":38,"reasons":["conf:34","stale_co","win:tail"],"computed_at":"2026-10-15T05:46:00Z"},"pay":{"stated_usd_annual":55000,"is_top_pay":false},"html_url":"https://alion.io/job/nanmckay-supervisor","json_url":"https://alion.io/job/nanmckay-supervisor.json","meta":{"generated_at":"2026-10-15T23:14:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35285,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2527058},"rest":"https://alion.io/mcp/rest/get_company?id=2527058"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnanmckay-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnanmckay-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnanmckay-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nanmckay-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnanmckay-supervisor"}]}