# Customer support representative

, permanentJob Title: Customer Support Representative Company: NaplesjetcenterContract Details: Full time, permanentNaplesjetcenter is a leading private jet charter company based in Naples, Florida. We provide luxurious and efficient travel solutions to our clients, ensuring a seamless and comfortable flying experience. We are currently seeking a dedicated and customer-oriented individual to join our team as a Customer Support Representative. Key Responsibilities:1. Provide exceptional customer service to clients through phone, email, and in-person interactions. 2. Handle inquiries, complaints, and requests in a timely and professional manner. 3. Assist clients with flight bookings, changes, and cancellations. 4. Coordinate with other departments to ensure smooth and efficient operations. 5. Maintain accurate records of customer interactions and transactions. 6. Ensure compliance with company policies and procedures. 7. Stay updated on company products, services, and promotions to provide accurate information to clients. 8. Handle and resolve customer complaints and conflicts in a calm and professional manner. 9. Collaborate with the sales team to identify and capitalize on potenti

- **Id**: 3726496
- **Url**: <https://alion.io/job/naples-jet-center-customer-support-representative>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: inferred_payroll_markers
- **Hiring geo confidence**: inferred
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-04T02:51:29Z
- **Last verified at**: 2026-11-04T02:51:29Z
- **Board verified**: no
- **Days open**: 5
- **Description format**: text
- **Description chars**: 2702
- **Description truncated**: no
- **Benefits**: Vision insurance
- **Relocation offered**: no
- **Industries**: Space & Aerospace, Venues, General Aviation

## Company

- **Id**: 4498107
- **Name**: Naples Jet Center
- **Domain**: naplesjetcenter.com
- **Url**: <https://alion.io/company/naples-jet-center>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: not_scored
- **Days open**: 5

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-04T05:30:45Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 5
- **Expected fill days**: 27
- **Reasons**: seen:5, win:early
- **Computed at**: 2026-11-09T06:03:00Z

---
[Page](https://alion.io/job/naples-jet-center-customer-support-representative) · [JSON](https://alion.io/job/naples-jet-center-customer-support-representative.json)

Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.