{"id":4178549,"url":"https://alion.io/job/nasdaq-cloud-service-delivery-analyst","title":"Cloud Service Delivery Analyst","company":{"id":2948,"name":"Nasdaq","domain":"nasdaq.com","url":"https://alion.io/company/nasdaq","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":30,"ghost_share":0,"stale_share":0.433,"repost_share":0.033,"time_to_fill_p50_days":42,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Analytics","role_family":"Analytics","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T16:49:13Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T16:49:13Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"As an Cloud Service Delivery Analyst reporting to the Delivery Management Lead, you'll play a critical role in onboarding Nasdaq's Cloud clients during the implementation of our Capital Markets and Regulatory Reporting solutions (Adenza). You'll act as a delivery manager for client engagements, coordinating across implementation, engineering, and operations teams to ensure smooth, well-documented Cloud integrations.\nYou'll thrive in this position if you're organized, detail-driven, and comfortable working hands-on with customers across time zones - someone who brings structure to complex, multi-tasking environments and enjoys solving problems on the fly.\nThis role is based in Taguig City, National Capital Region, Philippines, and requires openness to regular night shift work and a high degree of flexibility as priorities shift.\nKey Responsibilities\n\nAct as delivery manager for Cloud clients, coordinating all aspects of onboarding and implementation for Capital Markets and Regulatory Reporting solutions.\nOwn project deliverable ETAs, create subtasks, and maintain checklists to track progress end-to-end.\nPartner with the implementation team and customers to plan, inform, and coordinate Cloud Integration activities, promoting best practices and technical guidance.\nCollaborate with the Cloud Operations team to break down and schedule implementation tasks, following up on onboarding issues with Support and Engineering.\nMaintain client-facing implementation documents along with internal procedures and methodology for consistency and reusability.\nConduct PoCs on new technologies wrt improving delivery where needed.\nWork directly with our implementation team and customer to inform, plan, and coordinate all aspects of Cloud Integration\nPromote implementation of best practices and technical guidance\nWork closely with our Cloud Operations team to breakdown and schedule implementation tasks\nFollow-up Cloud onboarding issues and ensure Support and Engineering are provided with all relevant information.\nMaintain consistent client-facing implementation documents as well as internal procedures and implementation methodology.\nRequired Qualifications\nBachelor's and/or Master's degree in Computer Science, Information Technology, or related field.\nMinimum of 3 years' experience working on IT projects within the capital markets industry.\nUnderstand AI & the concepts briefly\nAt least 2 years' exposure to a project environment or support role from a technical or functional perspective.\nStrong communication skills, with experience working directly with customers and cross-functional teams.\nExcellent attention to detail, strong organizational skills, and solid problem-solving/facilitation abilities in a multi-tasking environment.\nNice to Have\nUnderstanding of Cloud projects and implementation methodology.\nExperience creating reusable reference documentation and procedures.\nAdditional Information\nMust be open to working night shifts regularly as required by the role.\nMust be flexible and open to frequent changes given the nature of the role.\nCan accommodate occasional weekend work\nWillingness to learn on the job in a fast-paced, evolving environment.\nBenefits & Rewards\nWe offer a competitive, well-rounded rewards package designed to support the financial, physical, and emotional well-being of our employees and their families (where applicable). In addition to base pay, we offer short-term incentives (bonus or commission) and long-term incentives (equity), where applicable.\nWe utilize a structured job architecture and career framework to ensure growth opportunities are transparent, fair, and accessible to all employees.\nFor more information, visit Nasdaq Benefits & Rewards Career Page.\nShould be open to work in night shifts regularly if required.\nShould be open to constant changes as the role demands to be extremely flexible.\nShould be open minded to learn on the job.\nCome as You Are\nNasdaq is an equal opportunity employer. We welcome applications from candidates of all backgrounds and identities.\nWe are committed to fostering an inclusive workplace where diverse perspectives, experiences, and identities are valued and celebrated.\nWe ensure that individuals with disabilities are provided with reasonable accommodation throughout the hiring process.","description_format":"text","description_chars":4300,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Stock Exchanges & Market Infrastructure","RegTech, AML & Compliance","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-11-12T16:49:13Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":42,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-12T17:46:49Z"},"pay":null,"html_url":"https://alion.io/job/nasdaq-cloud-service-delivery-analyst","json_url":"https://alion.io/job/nasdaq-cloud-service-delivery-analyst.json","meta":{"generated_at":"2026-11-12T17:46:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":37328,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2948},"rest":"https://alion.io/mcp/rest/get_company?id=2948"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnasdaq-cloud-service-delivery-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnasdaq-cloud-service-delivery-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnasdaq-cloud-service-delivery-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nasdaq-cloud-service-delivery-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnasdaq-cloud-service-delivery-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4178549}},{"tool":"search_jobs","arguments":{"company":"nasdaq.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4178549},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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