ASC Bilingual Patient Care Coordinator, Front Desk - Biltmore Access Surgery Center

Arizona Kidney Disease and Hypertension Center (AKDHC) is one of the nation's largest groups of physicians specializing in the care of patients with Chronic Kidney disease. Since 1976, we have enjoyed the trust of patients and the respect of the community throughout the Phoenix Metropolitan area and across Arizona. We are a professional medical association consisting of physicians and other vital support staff. To learn more about us, please visit our website:www.akdhc.com.

ASC Bilingual Patient Care Coordinator, Front Desk (Spanish and English) - Biltmore Access Surgery Center

The Access Surgery Center (ASC) Bilingual Patient Care Coordinator, Front Desk coordinates the scheduling of pre-renal or chronic kidney disease patients who are in need of vascular access repair, creation of a permanent vascular access, or other surgical procedures performed as directed. This scheduler will schedule all patients in a timely manner and coordinate treatments in accordance with established standards of patient care.

Compensation:

$19-$23.50/HR

Essential Duties and Responsibilities:

• Schedules patients for necessary vascular access procedures, vascular access creations, and other surgical procedures as directed.
• Receives phone calls and computer referrals and provides general assistance in support of the vascular surgery program.
• Ensures that all required tests are completed and results are obtained prior to surgery.
• Obtains patient records in a timely manner prior to scheduled procedures.
• Provides patient education regarding pre and post-procedures performed at AKDHC Access Center.
• Updates and maintains the Medical Manager Access Referral Program and Doc Talk referral base.
• Coordinates patient dialysis treatments in an attempt to avoid missed treatments and potential hospitalization for patients utilizing AKDHC Access Center.
• Coordinates with transportation for all patient transports.
• Triages dialysis unit phone calls as related to vascular access procedures and referrals.
• Work closely with the Vascular Access Coordinator to ensure patients receive adequate follow-up on their dialysis accesses.
• Participates in meeting budgeted annual goals and is actively involved on directed committees

Qualifications:

Education/Experience

• High school diploma or general education degree (GED).
• Clinical experience with Chronic Kidney Disease or Hemodialysis clinical experience preferred.
• One year of surgery scheduling experience preferred

Language Ability

• Fluent speaking, writing, and reading capabilities in Spanish and English required
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization.

Computer Skills

• Basic computer and Medical software knowledge.

Certificates and Licenses

• Current Basic Life Support

Benefits:

We value our employees’ time and efforts. Our commitment to your success is enhanced by our competitive compensation and extensive benefits package including paid time off, medical, dental and vision benefits, and future growth opportunities within the company. Plus, we work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning, and culture.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.