{"id":3275169,"url":"https://alion.io/job/national-grid-platform-technical-lead-enterprise-network-services-2","title":"Platform Technical Lead, Enterprise Network Services","company":{"id":1754610,"name":"National Grid","domain":"nationalgrid.com","url":"https://alion.io/company/national-grid","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Syracuse, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":123000,"max_usd":247000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1231},"experience_years_min":10,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Ansible","optional":false},{"name":"Azure DevOps","optional":false},{"name":"CI/CD","optional":false},{"name":"Digital Twin","optional":false},{"name":"Docker","optional":false},{"name":"Git","optional":false},{"name":"GitHub Actions","optional":false},{"name":"GitLab CI","optional":false},{"name":"HashiCorp Vault","optional":false},{"name":"ITSM","optional":false},{"name":"Jenkins","optional":false},{"name":"Linux","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OpenTofu","optional":false},{"name":"Python","optional":false},{"name":"Red Hat","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"Shift-Left Security","optional":false},{"name":"Terraform","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Zero Trust","optional":false},{"name":"Agentic Workflows","optional":true},{"name":"Azure","optional":true},{"name":"Model Context Protocol","optional":true},{"name":"Splunk","optional":true}],"status":"live","first_seen_at":"2026-10-26T14:07:42Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-29T11:13:59Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About us\nAt National Grid, we keep people connected and society moving. But it’s so much more than that. National Grid supplies us with the environment to make it happen. As we generate momentum in the energy transition for all, we don’t plan on leaving any of our customers in the dark. So, join us as a Platform Technical Lead, Enterprise Network Services, and find your superpower. We need you!\nWe want to find an innovative, adaptable, and results-oriented Platform Technical Lead for our Enterprise Network Services . This position can be located in Northboro, MA or Syracuse, NY, (candidates may also reside in either Connecticut, New Jersey, New Hampshire, Pennsylvania, Rhode Island, Vermont, or Maine). If you yearn to be innovative, contribute new ideas, and play a critical part in our Technology & Innovation organization, we want to hear from you!\nAbout the role\nEnterprise Network Services is a global infrastructure technology service delivery function which operates in the UK and northeast US. We deliver high-uptime LAN/WAN/Internet connectivity and voice across multiple technologies at over 1000 sites for 35000 colleagues. Our major interfaces are security, property, critical national infrastructure (CNI)/operational technology teams. In the Director, Platform Technical Lead role for Enterprise Network Services (ENS), your purpose is to own the technical journey of the platform from where our enterprise network is today to where the organisation needs it to be.\nEnterprise Network Services is a global infrastructure technology service delivery function which operates in the UK and northeast US. We deliver high-uptime LAN/WAN/Internet connectivity and voice across multiple technologies at over 1000 sites for 35000 colleagues. Our major interfaces are security, property, critical national infrastructure (CNI)/operational technology teams. As Director, Platform Technical Lead for Enterprise Network Services (ENS), you'll own the technical journey of the platform from where our enterprise network is today to where the organisation needs it to be.\nYou'll also own the technical health, lifecycle, value and coherence of the platform, ensuring that investment decisions, service evolution and delivery outcomes remain aligned to business priorities, security requirements and measurable operational value.\nWhat you'll do\nAs the Technical Lead for the Enterprise Network Services (ENS) Platform, your key responsibilities will include:\nDefine and drive the technical vision, strategy, and multi-year roadmap for the Enterprise Network Services platform.\nPartner with network platform owners and operational stakeholders across the UK and US to align technology strategy with business objectives.\nLead network modernization initiatives, including standardization, consolidation, lifecycle management, and OT/IT convergence.\nProvide architectural leadership across enterprise networking technologies, including SD-WAN, LAN, Wi-Fi, voice, network security, observability, and management platforms.\nServe as the primary interface between Enterprise Architecture, Solution Architecture, and the network domain.Establish and govern architecture standards, design patterns, technical guardrails, and technology governance processes.\nDefine technology selection criteria, architecture exception processes, technical debt management, and production-readiness standards.\nEnsure seamless integration of network services with cloud, cybersecurity, identity, endpoint, workplace, data, and service management platforms.\nOwn platform health, resilience, performance, availability, capacity planning, and technology lifecycle management.\nDevelop and track KPIs covering reliability, security, compliance, cost efficiency, automation, service quality, and business value realization.\nPartner with Finance, Procurement, and platform leaders to build investment cases and optimize technology, supplier, and cloud-network spend.\nLead vendor and supplier architecture reviews, ensuring alignment with enterprise standards while minimizing technology lock-in.\nShape reusable network services and standard consumption models that support scalable, repeatable business solutions.\nEmbed Zero Trust, segmentation, SASE, secure-access, and threat management principles into network architecture.\nProvide architecture assurance and governance for major programs, ensuring solutions meet standards, support models, and operational requirements.\nLead the ENS Zero-Ops, automation, and AI strategy, driving increased self-service and reducing manual engineering and operational work.\nOversee data, automation, and AI architecture, including systems integration, network orchestration, governance, and automated change controls.\nDesign and implement integrations using APIs, scripting, webhooks, ServiceNow, automation platforms, and AI-enabled workflows.\nEstablish modern engineering practices, including CI/CD, Infrastructure as Code, automated testing, and software-defined network management.\nMentor engineering teams, evaluate emerging technologies, and advise leadership on network innovation, market trends, risks, and strategic opportunities.\nAbout you\n10+ years of progressive experience in the network domain through operations, engineering, and architecture with significant expertise in leading technology strategies.\nFormal academic qualifications in a relevant technical discipline, or equivalent experience.\nNetwork automation and development - a proven, hands-on track record of building and operating production network automation and systems integrations, including:\nPython for network automation (e.g. Netmiko, NAPALM, Nornir, Scrapli, ncclient), with structured parsing and test frameworks such as Cisco pyATS/Genie and TextFSM, plus Linux and shell scripting.\nModel-driven programmability using NETCONF, RESTCONF and YANG data models, and streaming telemetry (gNMI).\nVendor and controller APIs across the network estate, e.g. Cisco Catalyst Center, Meraki Dashboard, Catalyst SD-WAN Manager, Cisco ISE, Infoblox, F5, NetBrain and ThousandEyes.\nSystems integration with ServiceNow (ITSM, ITOM, Telecom Network Inventory, CMDB and scripted REST APIs) and CSDM-aligned CMDB data, using REST APIs, webhooks and event-driven workflows, bots and Microsoft Teams ChatOps, and AI and agentic architecture for ticket deflection.\nInfrastructure as code and NetDevOps - strong working knowledge of tools used across the infrastructure-as-code space, including:\nAnsible (including Red Hat Ansible Automation Platform) and Terraform/OpenTofu for declarative configuration and provisioning, with Jinja2 templating and YAML/JSON data models.\nGit-based workflows and CI/CD pipelines (e.g. GitHub Actions, GitLab CI, Azure DevOps or Jenkins) with automated testing and peer review of every change, taking prototypes and MVPs to production.\nNetwork source of truth platforms such as NetBox or Nautobot, with golden-configuration, drift and compliance management.\nPre-change validation and network digital-twin testing (e.g. Batfish, Containerlab, Cisco Modeling Labs), secrets management (e.g. HashiCorp Vault) and containers (Docker).\n\nSolid understanding of multi-vendor enterprise network technologies and operations, and of shift-left KPIs such as automated versus manual change, auto-remediation rate, alert-to-incident ratio, MTTD/MTTR and self-service adoption.\nExperience designing infrastructure solutions that are audited against cybersecurity frameworks such as ISO/IEC 27001, NCSC CAF, NIST and CIS.\nProven ability to lead in a matrixed environment across the US and UK, aligning teams to shared objectives and fostering collaboration.\nDemonstrated experience managing technology lifecycle, technical debt, platform health, total cost of ownership, investment trade-offs and measurable benefits realisation.\nExperience providing design authority and delivery assurance across complex programmes, strategic suppliers and cross-platform integrations.\nStrong understanding of Zero Trust network architecture, identity-aware access, segmentation, SASE and the governance of security exceptions and technical risk.\nDesirable: exposure to emerging Cisco capabilities such as Cisco Cloud Control, AgenticOps (AI Canvas, Agentic Workflows, Deep Network Model, Cloud Control Studio), ThousandEyes Agentic Actions, Splunk Agent Builder, unified Meraki and Catalyst Center management, and MCP servers. Experience with OT systems (especially utility) and OT/IT convergence patterns. Certifications such as CCNP or CCIE Automation (formerly Cisco DevNet), Red Hat Certified Specialist in Ansible Network Automation or HashiCorp Certified: Terraform Associate.\nMore Information\nAre you the right fit for this exciting role? You want to learn more about the position and National Grid's ambitious Digital Transformation? Then let's chat!\nRewarding work and a collaborative, team-oriented culture are just the beginning. Review our digital benefit guide atngbenefitslivebrighter.com for full details and descriptions.\nOur organization follows a hybrid work structure in our service territory (NY & MA) where employees can work remotely or from the office, as needed. Working from the office is encouraged when working on tasks that require a high degree of collaboration. We work with our employees to foster a flexible work schedule.\n#LI-CL1 #LI-HYBRID\nSalary\nMassachusetts $210,000 - $246,000 a year\nUpstate NY $187,000 - $219,000 a year\nNational Grid will not be providing visa sponsorship for this position now or in the future. You must have the ability to work without a need for current or future visa sponsorship.\nNational Grid utilizes an assessment that evaluates the job qualifications/characteristics using AI or statistically based scoring. For more information, please view NYC Local Law 144.\nThis position has a career path which provides for advancement opportunities within and across bands as you develop and evolve in the position; gaining experience, expertise and acquiring and applying technical skills. Candidates will be assessed and provided offers against the minimum qualifications of this role and their individual experience.\nNational Grid is committed to providing equal employment opportunities to all employees and applicants for employment regardless of protected class. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws. National Grid maintains affirmative action programs for individuals with disabilities and protected veterans.\nOur employment practices are designed to ensure that all individuals are treated fairly and with respect throughout the hiring process and during employment. National Grid complies with all applicable federal, state, and local anti-discrimination laws. 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